An Employee Relations Specialist ensures a positive work environment by managing employee-organization relationships, resolving conflicts, and upholding workplace policies. Their goal is to boost employee satisfaction, improve communication, and support company culture.
This role is primarily remote; however, occasional travel for meetings, investigations, and conferences will be required.
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This role involves interacting with employees, managers, and senior executives.
Essential Function & Responsibilities:- Investigate employee complaints including misconduct, harassment, discrimination, and policy violations.
- Coordinate with regional leaders, legal, labor relations, and compliance teams for thorough, timely, and legally sound investigations.
- Ensure confidentiality, neutrality, and fairness in all processes.
- Support and document disciplinary actions as needed.
- Mediate disputes between employees and management.
- Resolve workplace conflicts to foster a harmonious environment.
- Ensure adherence to company policies, Code of Business Conduct, and Labor laws.
- Develop training programs for employee relations improvement.
- Collaborate with HRBP and management to enhance employee relations strategies.
- Guide on Performance Management implementation and manager coaching.
- Promote an inclusive work environment and address equity concerns.
- Facilitate employee engagement during changes.
Minimum Requirements:- Influence and manage conversations with stakeholders effectively.
- Adapt to a fast-paced, dynamic environment.
- Handle multiple tasks and commitments efficiently.
- Communicate complex information clearly in writing and speech.
- Build relationships and translate statements into objective actions.
- Solve problems critically and creatively.
- Maintain integrity and confidentiality.
- Understand labor laws and employee relations best practices.
- Detail-oriented with high urgency and customer service focus.
- Bilingual in English and Spanish preferred.
- Candidates must be located within the Western states territory aligned to the position’s area of responsibility.
Education and Experience:
- Candidates should hold a bachelor's degree in Human Resources or a related field. Equivalent professional experience in the field will be accepted as a substitute for the degree requirement.
- Preferred qualifications include experience in human resources, employee relations, conflict resolution, and mediation.
Pre-Screen:
Employees must pass a drug screen, background check, and/or MVR check upon offer.
Professional Licenses and Certifications:- A current driver’s license is mandatory.
Travel Requirements:- Must be able to travel according to business needs (15-20%).
Physical Requirements:Rarely: walking, kneeling, squatting, crawling, distant seeing, climbing on/off truck, climbing, lifting 10-50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.
Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.
Frequently: sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range.
Constantly: seeing.