ZipRecruiter

Log In

2

Remote Empathetic Listener Jobs in West Springfield, MA

previous page

Showing results 21-21

All JobsEmpathetic Listener JobsRemote Empathetic Listener JobsRemote Empathetic Listener Jobs in West Springfield, MA

Remote Empathetic Listener information

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What job categories do people searching Remote Empathetic Listener jobs in West Springfield, MA look for?

The top searched job categories for Remote Empathetic Listener jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Empathetic Listener jobs?

Cities near West Springfield, MA with the most Remote Empathetic Listener job openings:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in West Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Full-Time Licensed Mental Health Counselor (Telehealth) - Springfield, MA

Strong Minds Counseling Center

Springfield, MA • On-site, Remote

$75K - $100K/yr

Full-time

PTO

Posted 18 days ago

Job description

Position Overview

Strong Minds Counseling Center is actively seeking a dedicated and skilled Licensed Mental Health Counselor (LMHC) to join our growing team. This full-time position offers the flexibility of remote work while providing vital mental health support to our diverse patient population. As a counselor, you will play a crucial role in diagnosing, treating, and supporting individuals facing mental, behavioral, and emotional challenges, shaping their journey towards recovery and well-being.

About the Organization

At Strong Minds Counseling Center, we are committed to fostering mental health awareness and care in our community. Our mission is to provide compassionate, evidence-based therapy tailored to the unique needs of each client. Using innovative telehealth technologies, we are able to reach individuals across Springfield, Massachusetts, providing accessible, high-quality mental health care that addresses the complexities of mental health issues today.

Work Environment

This role is primarily remote, allowing you to connect with clients from the comfort of your own home while maintaining a work-life balance. The telehealth setting enables you to conduct online therapy sessions with a variety of tools and platforms that facilitate engaging and effective interactions. You will work closely with a supportive team of fellow professionals dedicated to improving mental health outcomes for our clients.

Key Responsibilities
  • Conduct comprehensive assessments during initial consultations to understand clients’ mental health concerns, backgrounds, and goals for treatment.
  • Design and implement personalized treatment plans utilizing best practices in counseling and therapeutic techniques that promote recovery.
  • Engage in ongoing education to remain current with advancements in counseling methodologies, ensuring patients receive effective and evidence-based interventions.
  • Maintain an inviting and supportive therapeutic environment during sessions, actively listening and providing empathetic guidance to encourage openness and healing.
  • Collaborate with other mental healthcare professionals when needed, providing referrals for additional services or specialized care to optimize patient health outcomes.
Patient Population / Client Focus

You will primarily work with adults facing a range of mental health challenges including anxiety, depression, PTSD, and other emotional disorders. Your approach will be holistic and client-centered, focusing on building trust and rapport to enhance therapeutic effectiveness. You will also engage with diverse populations, addressing the unique cultural and social factors influencing mental wellness and recovery.

Qualifications
  • A Master’s degree in Counseling, Psychology, Social Work, or a closely related field is required.
  • Valid licensure as a Mental Health Counselor in the state of Massachusetts (LMHC).
  • Demonstrated excellence in verbal and written communication skills, with the ability to connect empathetically with diverse client backgrounds.
  • Strong capability in creating and executing tailored treatment plans that address individual client needs and goals.
  • Willingness to collaborate with a multidisciplinary team and make appropriate referrals when necessary.
Preferred Experience

Experience in telehealth counseling is highly preferred, as well as familiarity with electronic health record (EHR) systems to facilitate efficient client documentation and care coordination. Additional training in trauma-informed care and cognitive behavioral therapy (CBT) will be considered advantageous.

Compensation and Benefits

This position offers a competitive yearly salary ranging from $75,000 to $100,000, commensurate with your experience and qualifications. Additional benefits include monthly productivity bonuses, opportunities for continued professional development, regular supervision and support from senior staff, and a generous time-off policy that includes PTO and sick leave. We also offer Dependent Care Accounts and a signing bonus for new hires.

Career Growth Opportunities

We are deeply invested in the professional growth of our counselors. At Strong Minds Counseling Center, we provide continued professional development opportunities that may include workshops, conferences, and training programs. Potential pathways for advancement within the organization are available, enabling you to progress your career in a supportive environment.

Why Join Our Team

Joining Strong Minds Counseling Center means being part of a compassionate community dedicated to making a real difference in the lives of individuals seeking mental health support. You will have the opportunity to work in a collaborative environment where innovative ideas are encouraged, and you will make a tangible impact on the lives of your clients. We believe in fostering a healthy work-life balance and promoting a culture of support and empathy.

Application Information

If you are a qualified candidate eager to make a positive impact in the field of mental health, we invite you to apply for this fulfilling role. Please submit your resume and a cover letter detailing your qualifications and passion for mental health counseling. Take the first step towards an inspiring future with Strong Minds Counseling Center today!

Apply