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Remote Empathetic Listener Jobs in Ohio (NOW HIRING)

Disabled Veteran Solutions

Customer Advocate

Akron, OH · Remote

$19/hr

... remote work opportunity Requirements * Excellent active listening and problem-solving skills * Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic ...

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Remote Empathetic Listener information

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What are the most commonly searched types of Empathetic Listener jobs in Ohio?

The most popular types of Empathetic Listener jobs in Ohio are:

What are popular job titles related to Remote Empathetic Listener jobs in Ohio?

For Remote Empathetic Listener jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in Ohio look for?

The top searched job categories for Remote Empathetic Listener jobs in Ohio are:

What cities in Ohio are hiring for Remote Empathetic Listener jobs?

Cities in Ohio with the most Remote Empathetic Listener job openings:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, and 4% Contract. Highlights an 56% Physical, 1% Hybrid, and 43% Remote job distribution.

Collections Call Center Representative

KeyBridge Medical Revenue Care

Lima, OH • On-site, Remote

$16 - $18/hr

Full-time

Posted 11 days ago

Job description

Patient Care Representative - BDR Team
Hybrid/Remote
Patient Care Representative - BDR Team Hybrid/Remote
Join a Best Places to Work Winner - 18 Years Running! Do you have a passion for helping others? Looking for full-time work with a company known for its award-winning culture? KeyBridge Medical Revenue Care is seeking a compassionate, detail-oriented Patient Care Representative to join our BDR team.
About KeyBridge
At KeyBridge, we believe exceptional patient care starts with supporting exceptional people. As an 18-time Best Places to Work winner, we're committed to compassion, integrity, and excellence. Our mission is simple: bridge the gap between healthcare providers and their patients by delivering respectful, empathetic financial care in a call-center environment.
Position Overview
As an BDR Patient Care Representative, you'll guide patients through billing questions, assisting with payments, and helping resolve account balances. This role is the perfect blend of customer service, problem-solving, and meaningful human connection.
What You'll Do
  • Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns.
  • Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards.
  • Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed.
  • Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day.

Requirements
What We're Looking For:
  • Strong written and verbal communication skills, with excellent active listening
  • Ability to multitask and work efficiently across our internal system
  • Proficiency with Microsoft Office (Outlook, Teams)
  • Positive, professional attitude with a drive to succeed
  • Ability to understand and follow written, oral, and visual instructions
  • Prior remote-work experience
  • Ability to pass ACA certification tests when eligible
  • Spanish-speaking skills a plus

Salary Description
$16-$18

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