ZipRecruiter

Log In

2

Remote Email Handling Jobs in Wisconsin (NOW HIRING)

Demco, Inc.

Inside Sales Representative

Madison, WI · On-site +1

$20 - $21/hr

... remote, or hybrid work arrangements available * High-volume phone and email communication * Goal-oriented sales environment * Occasional tradeshow participation What You'll Need * Experience handling ...

MGIC

Senior Customer Service Specialist

Milwaukee, WI · Remote

$25.97 - $42.86/hr

Home office candidates preferred, but remote candidates are encouraged to apply. PURPOSE React and ... when handling calls and emails. * Ensures problem solving techniques and actions are properly ...

Covetrus North America LLC

Manage internal channels (intranet, email, video, newsletters) to ensure consistent messaging ... Maintains utmost confidentiality and integrity in handling sensitive information. *This is a remote ...

CorVel Corporation

Claims Supervisor

Waukesha, WI · Remote

$73K - $113K/yr

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Supervises WC claims staff in ... Minimum of 5 years' claims handling experience * Knowledge of Workers' Compensation required

Corvel

Claims Supervisor

Waukesha, WI · Remote

$73K - $113K/yr

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Supervises WC claims staff in ... Minimum of 5 years' claims handling experience * Knowledge of Workers' Compensation required

State of Wisconsin

Financial Specialist

Milwaukee, WI · On-site +1

$22.76/hr

This position is not eligible for remote work. Qualifications Applicants will be assessed on ... email * Working with records and forms * Basic math, cash handling, and customer service A ...

All JobsEmail Handling JobsRemote Email Handling JobsRemote Email Handling Jobs in Wisconsin

Remote Email Handling information

What are some common challenges faced in a remote email handling role, and how can they be managed?

One of the main challenges in remote email handling is staying organized while managing high volumes of messages from various clients, team members, or departments. To overcome this, professionals often rely on robust email management tools, clear labeling systems, and set schedules for checking and responding to messages. Maintaining clear communication and setting boundaries around response times can also help reduce stress and ensure timely replies. Additionally, remote workers need to proactively collaborate with their teams using shared folders or communication platforms to ensure that important information does not get overlooked.

What are the key skills and qualifications needed to thrive as a Remote Email Handling Specialist, and why are they important?

To thrive as a Remote Email Handling Specialist, you need strong written communication, organizational skills, and attention to detail, often supported by prior administrative or customer service experience. Familiarity with email platforms (like Outlook or Gmail), ticketing systems, and CRM software is typically required. Exceptional time management, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient, professional responses and high customer satisfaction while managing large volumes of correspondence remotely.

What is the difference between Remote Email Handling vs Customer Support Representative?

AspectRemote Email HandlingCustomer Support Representative
CredentialsBasic computer skills, communication skillsSame as Remote Email Handling, often with additional product knowledge
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service, administrative supportCustomer service, technical support
Job FocusManaging email correspondence, inquiriesHandling customer issues via multiple channels, including email

Both roles involve communication with customers, but Remote Email Handling focuses solely on managing email inquiries, while Customer Support Representatives may handle multiple channels and provide broader support. The roles often overlap in skills and environment, but the scope of responsibilities differs slightly.

What is remote email handling?

Remote email handling is the process of managing, organizing, and responding to emails from a location outside of a traditional office, typically from home or any remote setting. Professionals in this role may sort incoming emails, reply to customer inquiries, forward important messages, and filter spam to ensure efficient communication. Remote email handlers often use secure connections and follow company protocols to maintain confidentiality and prompt response times. This role is essential for businesses that receive high volumes of emails and require timely, organized communication.
What are popular job titles related to Remote Email Handling jobs in Wisconsin? For Remote Email Handling jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Email Handling jobs in Wisconsin look for? The top searched job categories for Remote Email Handling jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Email Handling jobs? Cities in Wisconsin with the most Remote Email Handling job openings:
Remote Email Handling jobs near you

Remote NEMT Scheduling Coordinator - WI Residents Only

ACC Premiere

Platteville, WI • On-site, Remote

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have healthcare scheduling, customer service, and call center experience, we want to hear from you!
We are hiring remote positions for candidates in the state of Wisconsin. Pay rate: $14.00/hour
You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their non-emergency medical transportation needs. We're committed to ensuring members can access their essential healthcare appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and stress-free so patients can focus on their health.
KEY RESPONSIBILITIES:
  • Deliver exceptional customer service while handling escalated or complex member interactions
  • Consult with members to understand their needs and identify the most appropriate transportation options
  • Communicate clearly and professionally using strong verbal communication skills
  • Adapt your approach to support a wide range of member personalities, needs, and situations
  • Use positive, empathetic language to represent yourself and the company in a professional manner

WORK ENVIRONMENT AND WORKSPACE:
  • A dedicated home office workspace, ideally a separate room with its own door
  • Sufficient space to properly set up the workstation
  • Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high-speed internet connection
  • Three available power connections - either three outlets or a power strip
  • Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on-site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or interruptions from household members) to ensure a quiet, distraction-free environment
  • Ability to adhere to a 40-hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times
  • Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours

PREFERRED SKILLS:
  • Minimum of 2 years' customer service experience in a call center environment
  • Experience with diagnosing and troubleshooting technology

REQUIRED SKILLS:
  • Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction
  • Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company
  • Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients
  • Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise

TRAINING INCLUDES:
  • Systems Training
  • Live Remote Training
  • Dayshift Training
  • 100% attendance is required during training period

SCHEDULE:
  • 8-hour shift
  • Full-time only
  • First shift (mornings and afternoons)
  • Client - assigned breaks (changes daily, based on the clients' needs)
  • Schedules are assigned in the interview process and will remain permanent

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply