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Remote Email Customer Service Jobs in Provo, UT (NOW HIRING)

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Respond to customer inquiries via phone, email, and chat, providing accurate information and ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

... service throughout the booking process. If you're organized, enjoy helping others, and thrive in a ... Respond to customer inquiries by phone, email, and online communication platforms * Research ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Email Customer Service information

See Provo, UT salary details

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How much do remote email customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote email customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote email customer service?

To thrive as a Remote Email Customer Service representative, you need excellent written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-focused mindset are valuable soft skills in this role. These qualifications ensure timely, accurate, and empathetic support for customers, which is crucial for customer retention and positive brand reputation.

What is a remote email customer service?

A Remote Email Customer Service job involves assisting customers via email, addressing their inquiries, resolving issues, and providing support for products or services. This role requires strong written communication skills, attention to detail, and the ability to respond professionally and efficiently. Agents typically work from home or any remote location, using company-provided tools and guidelines. The focus is on delivering clear, helpful, and timely responses to ensure customer satisfaction.

What does a remote email customer service do?

A typical day involves responding to customer inquiries, resolving issues, and providing information or guidance via email. You will generally work within a set shift, collaborating with team members through digital communication tools, and logging interactions in internal systems. While the role is highly independent, there are often regular virtual meetings, ongoing training sessions, and opportunities to share feedback or best practices with colleagues. The work can be fast-paced, as you may be required to handle multiple conversations simultaneously while maintaining a high standard of professionalism and accuracy. This environment helps develop valuable skills in time management, communication, and problem-solving.

What are popular job titles related to Remote Email Customer Service jobs in Provo, UT? For Remote Email Customer Service jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Email Customer Service jobs in Provo, UT look for? The top searched job categories for Remote Email Customer Service jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Email Customer Service jobs? Cities near Provo, UT with the most Remote Email Customer Service job openings:
Remote Email Customer Service jobs near you
Infographic showing various Remote Email Customer Service job openings in Provo, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative (Remote - United States)

HR SKILLS MAROC

American Fork, UT • Remote

$14.25 - $19.50/hr

Full-time

Re-posted 12 days ago

Job description

A growing U.S.-based company is seeking a Customer Service Representative to join its remote team.

This position is ideal for professionals who enjoy helping customers, solving problems, and delivering exceptional service in a fast-paced environment.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer concerns efficiently and professionally.
Maintain accurate records in the CRM system.
Collaborate with internal teams to ensure customer satisfaction.
Meet quality and performance standards.

Qualifications

Excellent verbal and written English communication skills.
Previous customer service, customer support, or call center experience preferred.
Strong interpersonal and problem-solving skills.
Ability to work independently in a remote environment.
Reliable internet connection and home office setup.
Familiarity with CRM software is a plus.

What We Offer

Fully Remote Position.
Competitive Compensation.
Professional Development Opportunities.
Supportive Team Environment.
Long-Term Career Growth.

Job Type

Full-Time

Location

Remote – United States

Compensation

Competitive hourly rate based on experience.

If you are passionate about helping customers and providing outstanding service, we encourage you to apply.