2

Remote Email Chat Support Jobs in Ridgeland, MS (NOW HIRING)

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Psychiatrist We are seeking a dedicated Psychiatrist to join our team in a fully remote, 1099 ... Our comprehensive back-office support team handles all administrative tasks, including billing ...

Continually manages a book of business to support high renewal rates. * Collaborates with Client ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Senior Project Engineer

Crystal Springs, MS · Remote

$82K - $108K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

next page

Showing results 1-20

Remote Email Chat Support information

See Ridgeland, MS salary details

$12

$21

$37

How much do remote email chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote email chat support in Ridgeland, MS is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are popular job titles related to Remote Email Chat Support jobs in Ridgeland, MS? For Remote Email Chat Support jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Ridgeland, MS look for? The top searched job categories for Remote Email Chat Support jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Email Chat Support jobs? Cities near Ridgeland, MS with the most Remote Email Chat Support job openings:
Weekend/Evening Remote Licensed Talk Therapist - Fee For Service

Weekend/Evening Remote Licensed Talk Therapist - Fee For Service

Thriveworks

Tougaloo, MS • Remote

Full-time

Retirement, PTO

Re-posted 22 days ago


Thriveworks rating

6.3

Company rating: 6.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in the evenings and on weekends in Mississippi.

About the job
Thriveworks is a mental health care company founded by clinicians in 2008 and still led by them today. With 340+ locations and a nationwide hybrid care model, we serve over 175,000 clients annually through more than 1.7 million sessions, and we're growing. In addition to working directly with clients, we partner with health systems and primary care providers because we believe mental health is inseparable from physical health. As a clinician-led organization, we're built to support the people who do this work with the tools, community, and stability you need to build a career that lasts.

About the Role
We're hiring licensed clinicians to provide compassionate, evidence-based care to our more than 175,000 clients across the country. You may be a good fit for this role if you're:

  • Independently licensed and living in Mississippi — LPC, LMFT, LCSW, PhD (Licensed Psychologist)
  • Consistently available to clients for a minimum of 10 sessions with 15 hours of availability weekly
  • A behavioral health generalist who is open to treating a variety of clients, including couples and children
  • Invested in helping your clients achieve measurable progress
  • Confident working with modern clinical technology, including telehealth and EHR tools
  • A good teammate — we're building a clinical community and value positive contributors

Compensation
Up to $25,200 based on licensure type, session volume, and bonus opportunities.

How We Support You
We handle the administrative work so you can focus on what you do best: providing exceptional care. That means credentialing, billing, scheduling, and marketing support taken care of for you, plus paid orientation and training to get you started. You'll build a full caseload within 90 days of credentialing, with flexible scheduling available seven days a week from 7 a.m. to 10 p.m. ET.

Benefits
As a W2 employee, you'll be eligible to receive:

  • Guaranteed bi-weekly pay for completed sessions
  • 401(k) with employer matching
  • Paid time off
  • CEU reimbursement and free in-house training
  • Opportunities for paid clinical supervisor roles in select states

Our Community
Being a clinician can feel isolating, especially in a telehealth world. We're built to make sure it doesn't. You'll have access to live clinical support, monthly case consultations, and a vibrant online and in-person community of more than 2,700 licensed providers. All clinical leadership is promoted from within, so the people supporting you have been exactly where you are.

Ready to Join Us?
Apply today to become part of a team that's changing mental health care for clients and clinicians alike.

#LI-Remote #LI-MS1

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

  • Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
  • Our recruiters and other team members may also contact you via text or phone to schedule an interview.
  • A google meets interview invitation will be sent via email and will only come from an @thriveworks.com email address.
  • Our interviews will take place over Google Meet (not Microsoft Teams, Zoom, or any other platform).
  • We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report it to infosec@thriveworks.com. You can contact employment@thriveworks.com with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.


What Thriveworks employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Thriveworks logo

About Thriveworks

Sourced by ZipRecruiter

Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought that--in order for our clinical team to be accessible to clients--we must fully support our clinicians by allowing them to do what they are trained to do. We operate under the idea that we are most successful by focusing on one job and being great at that job.

Industry

Offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Lynchburg, VA, US

Year founded

2008