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Remote Email Chat Support Jobs in Parlin, NJ (NOW HIRING)

Medsender

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

Respond to customer questions and issues with urgency, clarity, and empathy via email/chat (and ... Support onboarding and training (as needed): Help new users become confident in Medsender through ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

Ziff Davis

Email Marketing Coordinator

New York, NY · On-site +1

In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our ... Track and analyze key email metrics to provide actionable insights that support the sales pipeline ...

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$21.50 - $29.50/hr

This role is responsible for answering support calls, responding to emails and chat inquiries, and ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$21.50 - $29.50/hr

This role is responsible for answering support calls, responding to emails and chat inquiries, and ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

Mondo

Manager IT/ Senior System Administrator

Manhattan, NY · Remote

$90K - $100K/yr

... email, chat, and in-person channels. * Deliver L1 and L2 support for Windows and macOS hardware ... Support remote onboarding and offboarding for new hires across global offices. Qualifications * 5 ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

... across email, live chat, and support ticketing platforms. - Work cross-functionally with ... remote work environment. - Comfortable with CRM tools (like HubSpot, Salesforce, or Zendesk) and ...

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Remote Email Chat Support information

See Parlin, NJ salary details

$14

$26

$46

How much do remote email chat support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote email chat support in Parlin, NJ is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What cities near Parlin, NJ are hiring for Remote Email Chat Support jobs? Cities near Parlin, NJ with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Parlin, NJ as of July 2026, with employment types broken down into 2% Locum Tenens, 59% Full Time, 6% Part Time, and 33% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $55,791 per year, or $26.8 per hour.
eLearning Support Specialist - Remote

eLearning Support Specialist - Remote

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Posted 20 days ago

Job description


About Achieve Test Prep
Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare workers, be more successful at college and on the job. We utilize non-traditional methods, like testing out of college credits via the credit-by-exam process, similar to Advanced Placement (AP) tests, and provide wrap-around services that build confidence, motivation and discipline.
Why work for us?
Founded in 2008 in the U.S., Achieve is a 100% remote company that hires the best candidates from around the world. Become an integral part of a work culture that is diverse, flexible, collaborative, and compelling. We are a growing company that provides financial security with opportunities for professional growth as well as the ability to:
  • Work entirely from the comfort of home
  • Set your own work schedule
  • Earn a competitive compensation commensurate with your location
  • Know that your ideas and opinions are important and will be heard
  • Help change lives through education

At Achieve, you are guaranteed to make a difference every day-both in the work you complete and in the lives of our customers.
Achieve is an equal opportunity employer that is committed to diversity in its workforce. We post our open positions on multiple job boards, in an effort to attract candidates who represent different backgrounds, experiences, identities, and perspectives.
We believe this well rounded approach positions Achieve to make employment-related decisions based exclusively on job-related qualifications, without disregarding applicants because of their race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, pregnancy, genetic information, mental health or any other status protected by law.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Description
Achieve Test Prep is seeking an eLearning Support Specialist with a successful track record as a reliable, committed, and flexible worker. The role encompasses diverse responsibilities, including managing cases, providing chat support, overseeing lessons, supporting the team, handling cases, and generating reports. The position directly reports to the eLearning Operations Supervisor.
Responsibilities
  • Verify and update start dates for classes.
  • Schedule tutoring sessions according to instructor schedules.
  • Monitor lessons to evaluate appropriate start and end times.
  • Assist in queries related to the Learning Management System (Moodle)
  • Respond to and handle complaints and concerns related to eLearning.
  • Provide effective chat support with strong communication abilities.
  • Execute schedule coordination tasks as assigned.
  • Offer dedicated support to both instructors and customers, ensuring a positive experience.
  • Collaborate closely with the Customer Service team to manage inquiries related to exams and courses.

Desired Skills and Experience
  • High school diploma and scheduling expertise are preferred.
  • Tech-savvy and highly capable of navigating and improving an eLearning environment
  • Ability to manage multiple projects and deadlines
  • Knowledge of salesforce platform and development trends and processes
  • Strong critical thinking and decision-making skills
  • Thrives in an independent, fast-paced work environment
  • Proficient with Microsoft Office and Google Workspace productivity software
  • Fluent oral and written communication skills in English.
  • Flexible schedule - the ability to overlap at least 4 hours during a 5 am-5 pm EST workday.

NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Details
Type: Full-Time
Schedule: Must have availability between the hours of5:00 PM - 1:00 AM EST business day.
Location: 100% Remote
Country: Open to all countries outside of the U.S

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