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Remote Email Chat Support Jobs in Miami, FL (NOW HIRING)

Morley

Art Director (Remote - Florida)

Miami, FL · Remote

$115K - $121K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Florida)

Miami, FL · On-site +1

$115K - $121K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

YO AI Labs

Personal Assistant - Remote

Miami, FL · Remote

$25 - $40/hr

... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...

Liveops

Remote Customer Service Representative

Miami, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Miami, FL

Remote Email Chat Support information

See Miami, FL salary details

$13

$24

$42

How much do remote email chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote email chat support in Miami, FL is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.12 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the most commonly searched types of Email Chat Support jobs in Miami, FL?

The most popular types of Email Chat Support jobs in Miami, FL are:

What are popular job titles related to Remote Email Chat Support jobs in Miami, FL?

For Remote Email Chat Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Miami, FL look for?

The top searched job categories for Remote Email Chat Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Email Chat Support jobs?

Cities near Miami, FL with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,819 per year, or $24.9 per hour.

REMOTE Intake Agent - 1K Hiring Bonus

Advocacy Solutions

Plantation, FL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

We are temporarily offering a $1,000.00 Hiring Bonus for this position. This is a one-time, taxable bonus to be paid out after 6 months of employment with our company, assuming you are in good standing in your position. Terms and conditions will be outlined in the offer letter.
Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits. They will provide great customer service and have a clear phone presence. They will be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Equipment is provided for the role.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, a generous paid time off package after 90 days of employment, and ten company paid holidays.
Essential Functions:
- Receive all inbound and outbound calls for potential disability clients.
- Perform general office clerk duties (i.e., check email and Chat communication consistently).
- Ask a series of questions verbatim from a script for the purpose of entering data into the consultation and
application system to confirm eligibility for the potential client.
- Respect client confidentiality.
- Comfortable taking repetitive, back-to-back calls speaking about the same topic, every work day for every call.
- Flexibility to change work hours based on company needs.
- Performs other related duties as assigned.
Required Skills/Abilities:
  • Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task.
  • Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling.
  • Excellent organizational, time management, interpersonal, customer service, and attention to detail skills.
  • Must pass a background check and typing test with a minimum typing speed of 35WPM
  • Must have a quiet area for a home office away from noise and distractions
  • Proficient computer skills with the ability to learn new software.
  • Ability to sit for a long period of time.
  • Reliable and dependable attendance, and consistent tenure in previous roles strongly preferred.

Education and Experience:
  • This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience. 2 years of experience using an auto dialer soft ware is also required. Experience reading verbatim from a script in a metrics-driven environment is highly desired.
  • Proven ability to function well in a fast paced and sometimes stressful environment.
  • Experience using computers and performing data-entry functions.
  • Bilingual ability in English and Spanish is a plus.

Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:
  • Not all positions are remote; some require that the employee work in the office.
  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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