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Remote Email Chat Support Jobs in Merrick, NY (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ACD Connect

Full Time Support Specialist - NY

New York, NY · Remote

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver professional, high-quality customer support via phone (and potentially chat/email/SMS ... Contribute to a positive, accountable, and team-oriented remote environment What You Bring

Intend Inc d.b.a. Tangelo

Be Seen First

Remote Enrollment Services Contractor

New York, NY · Remote

$25 - $28/hr

... phone, chat, and email. * Data Management : Maintain accurate membership records within the ... Remote Business Infrastructure : Proven track record of 1-2 years running a successful remote ...

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Showing results 21-40

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Merrick, NY

Remote Email Chat Support information

See Merrick, NY salary details

$14

$26

$45

How much do remote email chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote email chat support in Merrick, NY is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.04 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What job categories do people searching Remote Email Chat Support jobs in Merrick, NY look for?

The top searched job categories for Remote Email Chat Support jobs in Merrick, NY are:

What cities near Merrick, NY are hiring for Remote Email Chat Support jobs?

Cities near Merrick, NY with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you

Remote Customer Service Representative - Hotel Bookings

Destination Careers

New York, NY • Remote

$45K - $75K/yr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Remote Customer Service Representative - Hotel Bookings
Location: Remote | United States
Schedule: Flexible (Part-Time or Full-Time)

About the Role:
We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.
Responsibilities:
Assist clients with hotel research and booking
Provide accurate details on pricing, availability, and amenities
Respond to client inquiries via phone, email, and chat
Maintain organized client records
Participate in virtual training and team meetings
Qualifications:
Strong communication and customer service skills
Ability to work independently in a remote setting
Basic computer proficiency
Interest in travel and hospitality
What We Offer:
Remote work with flexible scheduling
Training and ongoing support
Access to travel industry tools and resources
Performance-based earning potential
Travel-related perks and discounts
$45,000 - $75,000 a year
Apply today to start your journey in the travel industry.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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