ZipRecruiter

Log In

2

Remote Email Chat Support Jobs in Concord, NH (NOW HIRING)

ABB

VFD Technical Support Specialist

Manchester, NH · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Talkiatry

Remote Therapist - New Hampshire

Nashua, NH · Remote

$20K/mo

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

next page

Showing results 1-20

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Concord, NH

Remote Email Chat Support information

See Concord, NH salary details

$14

$26

$45

How much do remote email chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote email chat support in Concord, NH is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Concord, NH?

For Remote Email Chat Support jobs in Concord, NH, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Concord, NH look for?

The top searched job categories for Remote Email Chat Support jobs in Concord, NH are:

What cities near Concord, NH are hiring for Remote Email Chat Support jobs?

Cities near Concord, NH with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Concord, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,535 per year, or $26.2 per hour.

Client Support Specialist - Remote

Manchester, NH • Remote

Dream Trips Hn
See more jobs at Dream Trips Hnexternal

Full-time

Posted 14 days ago

Job description

Position Overview

We are seeking motivated and customer-focused individuals to join our remote team. In this role, you will assist clients with inquiries, coordinate personalized arrangements, manage online requests, and provide support throughout the booking and scheduling process.

The ideal candidate is organized, professional, detail-oriented, and comfortable communicating through phone, email, and online platforms.


Responsibilities

  • Respond to client inquiries and provide support
  • Assist with scheduling, reservations, and coordination tasks
  • Maintain accurate records and documentation
  • Research options based on client preferences and needs
  • Communicate updates, confirmations, and important information
  • Provide a positive and professional customer experience
  • Follow company guidelines and training procedures

Qualifications

  • Strong communication and customer service skills
  • Basic computer and online navigation skills
  • Ability to multitask and stay organized
  • Self-motivated with a professional attitude
  • Reliable internet connection
  • Previous customer service experience is a plus

Benefits

  • Remote position
  • Flexible scheduling options
  • Training provided
  • Supportive team environment
  • Professional growth opportunities

Apply