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Remote Customer Support Jobs in Concord, NH (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Nashua, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Laconia, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ABB

Utility Sales Support

Manchester, NH · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Concord, NH

Remote Customer Support information

See Concord, NH salary details

$10

$23

$57

How much do remote customer support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer support in Concord, NH is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $26.63 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Concord, NH?

For Remote Customer Support jobs in Concord, NH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Concord, NH look for?

The top searched job categories for Remote Customer Support jobs in Concord, NH are:

What cities near Concord, NH are hiring for Remote Customer Support jobs?

Cities near Concord, NH with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Concord, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $48,513 per year, or $23.3 per hour.

Remote Customer Success Sales Specialist

Stratford Davis

Manchester, NH • Remote

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago

New

Job description

About the Role

Looking for total control over your income and daily routine? Join our expanding virtual advisory team. You will guide clients through high-value financial solutions, supported by a structured training framework and continuous peer coaching.

Key Responsibilities

  • Initiate contact with potential clients using digital outreach tools.

  • Host discovery sessions to identify specific client priorities and challenges.

  • Match client requirements with customized service packages.

  • Deliver continuous client support to cultivate high long-term retention.

  • Attend regular virtual huddles to share strategies with high-performing peers.

Qualifications

  • Empathic listener who excels at solving everyday problems.

  • Strong verbal presentation skills and comfort on camera.

  • Target-driven mindset well-suited to a fully commission-based pay scale.

  • Excellent personal organization to maintain a productive workspace.

  • Backgrounds in hospitality, retail, or customer support are strongly valued.

Perks & Compensation

  • Uncapped Pay Scale: High-commission structure rewarding personal effort.

  • Location Autonomy: Work remotely with no office commute.

  • Structured Training: Step-by-step onboarding tailored for beginners.

  • Group Coverage: Options for medical, dental, vision, and life plans.

  • Quarterly Rewards: Cash bonuses and regional recognition retreats.

Claim Your Financial Freedom Today

Why settle for a income cap? Work 100% from home, unlock truly uncapped earning potential, and position yourself to earn six figures in Year 1. Apply now to secure your spot in our upcoming training group!