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Remote Email Chat Support Jobs in Addison, TX (NOW HIRING)

Remote We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer ... Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI ...

... across phone, chat, email, and written/digital channels, delivering timely, accurate, and ... Support clinical pharmacists with patient and provider outreach, including appointment scheduling ...

Client Experience Coordinator (Remote)

Plano, TX ยท Remote

$17.50 - $23.50/hr

Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...

Client Experience Coordinator (Remote)

Irving, TX ยท Remote

$17.50 - $23.50/hr

Serve as the main point of contact for client inquiries and support * Coordinate and manage client requests from start to completion * Provide timely responses via phone, email, and chat * Monitor ...

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Remote Case Manager (Reimbursement Support / Patient Access) Location: Work From Home (United ... Document all actions clearly and accurately across systems (case tools, payer portals, email ...

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Remote Email Chat Support information

See Addison, TX salary details

$13

$25

$43

How much do remote email chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote email chat support in Addison, TX is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.45 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are popular job titles related to Remote Email Chat Support jobs in Addison, TX?

For Remote Email Chat Support jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Addison, TX look for?

The top searched job categories for Remote Email Chat Support jobs in Addison, TX are:

What cities near Addison, TX are hiring for Remote Email Chat Support jobs?

Cities near Addison, TX with the most Remote Email Chat Support job openings:

Dynamics 365 Developer

Vytwo

Prosper, TX โ€ข Remote

Full-time

Re-posted 29 days ago


Job description

Role : Dynamics 365 Developer
Location: Remote
Job Description
We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights – Journeys (CI) to design, develop, and implement scalable CRM solutions. 
This role requires hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros, as well as CI components such as Real-time marketing journeys, Segments, Email Templates, Compliance profiles, Event Management and in general integrations, and Power Platform tools. 
The consultant will be responsible for delivering high-quality solutions in collaboration with technical and business teams. 
This position involves hands-on development and coordination across multiple workstreams to ensure successful project outcomes.

This is a remote position.