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Remote Email Chat Support Jobs in Minnesota (NOW HIRING)

Harris

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

CSAA

$63K - $82K/yr

Schedule requirements may change to support business and operational needs. Training Schedule ... We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

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Showing results 21-40

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Minnesota

Remote Email Chat Support information

See Minnesota salary details

$14

$25

$43

How much do remote email chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote email chat support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Minnesota? The most popular types of Email Chat Support jobs in Minnesota are:
What are popular job titles related to Remote Email Chat Support jobs in Minnesota? For Remote Email Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Minnesota look for? The top searched job categories for Remote Email Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Email Chat Support jobs? Cities in Minnesota with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

Epic Consultant - Cupid

Neural Strategic Solutions Inc

Saint Cloud, MN • Remote

$70 - $80/hr

Contractor

Re-posted 25 days ago

Job description

Title - Epic Consultant

Location – Remote

Duration – 6-12 Months 

Interview – Phone And Skype 

Job Description - 

  • Install new applications, new components, and upgrade existing applications.
  • Configure application settings and validate configurations performed by Application Analysts.
  • Define go live and rollout support schedule. Assist in the coordination of field support activities. Provide go-live and rollout support.
  • Support users on new applications, modules, and functionality.
  • Oversee analysis of necessary application modifications and work with the appropriate IT associate or the vendor to coordinate the modification.
  • Provide advanced application troubleshooting support for the application(s).
  • Resolve critical issues independently as necessary. Forward issues to the correct group for remediation or elevate it to the vendor if required.
  • Review Application Analysts resolutions and solutions for accuracy and completeness.
  • Determine how a new system, upgrade, or new component can best meet the needs of the users.
  • EPIC Cupid Certified

Requirements:

  • Prior Epic Cupid build experience is strongly preferred
  • Knowledge of the workflow associated with Invasive and Non-Invasive Cardiology (including Chat and EP Lab workflows)
  • Willing to learn and work on other Cardiology systems supported by the team
  • Excellent interpersonal skills with customers, vendors peers and management
  • Ability to work independently with minimal supervision
  • EPIC Data Courier knowledge

Desired:

  • Experience with any of the following is preferred: Apollo, ISCV, Xcelera, PedCath, PaceArt, Client MacLab/CardioLab, MUSE, CBORD and Medstreaming
  • Understanding of DICOM, HL7, IHE and other health related standards

Warm Regards,

Ankush Vikal

Sr Technical Recruiter | IT Healthcare & Informatics

Neural Strategic Solutions, Inc: 5900 Fort Drive Suite 302• Centreville VA 20121

Email: Ankush@neuralssinc.com