Lexington, KY · On-site +1
$11 - $15/hr
... remote call center experience or 1 year in-office call center experience - Must be a US Resident ... email, ticket, and chat support available with varied pay rates - Flexible hours with 24/7 ...
Lexington, KY · On-site +1
$11 - $15/hr
... remote call center experience or 1 year in-office call center experience - Must be a US Resident ... email, ticket, and chat support available with varied pay rates - Flexible hours with 24/7 ...
Louisville, KY · On-site +1
... email, chat, or phone) Clearly explain benefit plans and help clients choose the best options for ... and support. Must be available to start immediately Benefits Script and Communication Training ...
Louisville, KY · On-site +1
... email, chat, or phone) Clearly explain benefit plans and help clients choose the best options for ... and support. Must be available to start immediately Benefits Script and Communication Training ...
Lexington, KY · On-site +1
$17 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Lexington, KY · On-site +1
$17 - $22.25/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Louisville, KY · On-site +1
$16.25 - $21.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Louisville, KY · On-site +1
$16.25 - $21.50/hr
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others
Canada, KY · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Canada, KY · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Canada, KY · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Canada, KY · Remote
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be located in the state of Hawaii. As a Healthcare ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be located in the state of Hawaii. As a Healthcare ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support About TP TP is a global, digital business services company. We deliver the ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support About TP TP is a global, digital business services company. We deliver the ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$38K - $52K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
Louisville, KY · Remote
$38K - $52K/yr
Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to address their questions and/or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$16.25 - $19.50/hr
Customer Service/Support This position will be based in the state of Ohio. Hires must reside within ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$16.25 - $19.50/hr
Customer Service/Support This position will be based in the state of Ohio. Hires must reside within ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15.25 - $21/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$14 - $19/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$14 - $19/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support This position will be based in the state of Tennessee. Hires must reside ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support As a Bilingual Spanish/English Customer Specialist, you will serve as a ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support As a Bilingual Spanish/English Customer Specialist, you will serve as a ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
New
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Louisville, KY · Remote
$15 - $18.75/hr
Customer Service/Support As a Healthcare Customer Support Specialist, you will serve as a primary ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
Customer Service/Support As a Customer Sales Specialist, you will serve as a primary point of ... Connect with customers via phone/email/chat/and or social media to resolve their questions or ...
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
The most popular types of Email Chat Support jobs in Kentucky are:
For Remote Email Chat Support jobs in Kentucky, the most frequently searched job titles are:
The top searched job categories for Remote Email Chat Support jobs in Kentucky are:
Cities in Kentucky with the most Remote Email Chat Support job openings:
Lexington, KY • On-site, Remote
$11 - $15/hr
Contractor
Re-posted 24 days ago
Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.
Types of Clients:
- Nonprofit/Charity TV, and Radio stations
- Child welfare agencies
- Veteran support groups
- Spiritual and religious organizations
- Animal advocacy groups
Requirements:
- Minimum 6 months of remote call center experience or 1 year in-office call center experience
- Must be a US Resident
- Must be at least 18 years old
- Must use a Windows 11 PC
- Quiet, professional background for calls
- Able to type at least 40 words per minute
- Intermediate computer skills
- Able to pass a background check
- Must be able to complete a voice assessment and a mock call
Preferred Skills:
- Highly organized and self-motivated
- Excellent communication skills
- Intermediate PC proficiency
- Reliable and Dependable
- Able to provide excellent customer service
Benefits
- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project
- Experienced agents can earn up to $0.35 per talk minute
- Additional opportunities in email, ticket, and chat support available with varied pay rates
- Flexible hours with 24/7 availability
Employment Type: CONTRACTOR
