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Remote Electronic Toll Collection Jobs in Georgia

Harris

Lead KPI governance (Days in A/R, A/R > 90, denial rate, overturn rate, net collection rate, first ... electronic health records (EHR), financial management systems, and patient engagement platforms.

Harris

Lead KPI governance (Days in A/R, A/R > 90, denial rate, overturn rate, net collection rate, first ... electronic health records (EHR), financial management systems, and patient engagement platforms.

Colliers

$28 - $33.65/hr

... electronic data collection relevant to legal requests. * Work closely with internal business ... Remote - Various Locations Listed Approximate hourly range for this Role: $28.00 - $33.65 USD Our ...

Colliers

$28 - $33.65/hr

... electronic data collection relevant to legal requests. * Work closely with internal business ... Remote - Various Locations Listed Approximate hourly range for this Role: $28.00 - $33.65 USD Our ...

PruittHealth

RN Plan Case Manager

Norcross, GA · Remote

This position is primarily remote with limited in home visits. KEY RESPONSIBILITIES: Duties may ... Conduct in-home and telephonic assessment and data collection with patients and caregivers and ...

New

Oscar Health

Auditor, Risk Adjustment

Atlanta, GA · Remote

$82K - $108K/yr

This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas ... Experience coding in a variety of different Electronic Medical Record (EMR) systems. This is an ...

Phoebe Putney Health System

Participates in data collection as directed by the Care Management Director. Ensures accuracy ... UR DOCUMENTATION & ELECTRONIC SYSTEM: Documents and records review activity, follow up and outcomes ...

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All JobsElectronic Toll Collection JobsRemote Electronic Toll Collection JobsRemote Electronic Toll Collection Jobs in Georgia

Remote Electronic Toll Collection information

What is a remote electronic toll collection?

A Remote Electronic Toll Collection job typically involves monitoring, managing, and supporting toll collection systems from a remote location. Employees in this role may assist customers with account inquiries, troubleshoot issues with electronic toll payment systems, and ensure the accuracy of toll transactions. They often work for transportation agencies or private companies that manage toll roads and bridges. Strong communication skills and familiarity with digital payment systems are usually required for these positions.

What are the key skills and qualifications needed to thrive as a remote electronic toll collection specialist?

To thrive as a Remote Electronic Toll Collection Specialist, you need strong analytical abilities, attention to detail, and familiarity with tolling processes, often supported by a high school diploma or relevant experience. Proficiency in toll management software, payment processing systems, and customer relationship management (CRM) tools is typically required. Exceptional communication skills, problem-solving abilities, and a customer-focused mindset help you stand out in this role. These skills ensure accurate transaction processing, efficient issue resolution, and high customer satisfaction in a fast-paced, technology-driven environment.

What are some common challenges faced by professionals working in remote electronic toll collection roles, and how can they be addressed?

Professionals in remote electronic toll collection often face challenges such as troubleshooting technical issues with tolling systems, maintaining accurate transaction records, and ensuring seamless communication with on-site maintenance teams. Adapting to rapidly evolving technology and managing large volumes of data securely are also key aspects of the role. Staying proactive by participating in ongoing training on software updates and maintaining clear communication channels with IT support can help address these challenges effectively.

What is the difference between Remote Electronic Toll Collection vs Toll Collection Agent?

AspectRemote Electronic Toll CollectionToll Collection Agent
CredentialsMinimal; often requires basic technical knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, office, or field technology setupOn-site at toll booths or stations
Industry UsageTechnology-driven, automated systemsManual toll collection at physical locations
Job FocusManaging electronic toll systems remotelyInteracting directly with drivers and collecting tolls

Remote Electronic Toll Collection involves managing automated toll systems remotely, often requiring technical skills, while Toll Collection Agents work directly at toll booths, handling cash or card payments. Both roles are essential in the toll industry but differ in environment and responsibilities.

How to become a remote electronic toll collection specialist?

To become a remote electronic toll collection specialist, candidates typically need a high school diploma or equivalent and familiarity with electronic payment systems and toll technology. Relevant skills include troubleshooting, customer service, and knowledge of software used in toll operations; certifications in related technical fields can be advantageous. Training is often provided by employers, and the role may require working remotely with flexible hours.

What are popular job titles related to Remote Electronic Toll Collection jobs in Georgia?

For Remote Electronic Toll Collection jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Electronic Toll Collection jobs in Georgia look for?

The top searched job categories for Remote Electronic Toll Collection jobs in Georgia are:

What cities in Georgia are hiring for Remote Electronic Toll Collection jobs?

Cities in Georgia with the most Remote Electronic Toll Collection job openings:

Remote Electronic Toll Collection jobs near you
Infographic showing various Remote Electronic Toll Collection job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

Inbound Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Remote Customer Service Representative

What will I do as a Remote Customer Service Representative?

As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.
  • Strong attention to detail.

As a Remote Customer Service Representative, you get:

  • Fully remote, work-from-home environment with paid training and ongoing professional development
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Ability to manage incoming calls (up to 40 per day) while seated for extended periods of time.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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