Fully remote opportunity with a company thatcares. Key Responsibilities: * Develop and implement a ... Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary ...
Fully remote opportunity with a company thatcares. Key Responsibilities: * Develop and implement a ... Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary ...
Director Account Management
Poland, OH · On-site +1
Fully remote opportunity with a company that cares. Key Responsibilities: * Develop and implement a ... Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary ...
Director Account Management
Poland, OH · On-site +1
Fully remote opportunity with a company that cares. Key Responsibilities: * Develop and implement a ... Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary ...
Administrative Assistant
Oxford, OH · On-site +1
$17 - $23/hr
Director, Assistant Director, Dean, AssistantDean, Department Chair, etc.) Direction Given:Direct ... Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ...
Administrative Assistant
Oxford, OH · On-site +1
$17 - $23/hr
Director, Assistant Director, Dean, AssistantDean, Department Chair, etc.) Direction Given:Direct ... Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ...
$16.25 - $22/hr
Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ... Questions and follow-ups regarding requests should also be directed here. Miami University Values ...
$16.25 - $22/hr
Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ... Questions and follow-ups regarding requests should also be directed here. Miami University Values ...
Administrative Assistant
Oxford, OH · On-site +1
$17 - $23/hr
Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ... Questions and follow-ups regarding requests should also be directed here. Miami University Values ...
Administrative Assistant
Oxford, OH · On-site +1
$17 - $23/hr
Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami ... Questions and follow-ups regarding requests should also be directed here. Miami University Values ...
Administrative Assistant
Lorain, OH · On-site +1
$18.50/hr
Provide administrative and clerical support to the Regional Director and leadership team, including preparing correspondence, maintaining records, and coordinating reports. * Serve as the main ...
Administrative Assistant
Lorain, OH · On-site +1
$18.50/hr
Provide administrative and clerical support to the Regional Director and leadership team, including preparing correspondence, maintaining records, and coordinating reports. * Serve as the main ...
Remote Editorial Director information
What is the difference between Remote Editorial Director vs Remote Content Manager?
| Aspect | Remote Editorial Director | Remote Content Manager |
|---|---|---|
| Responsibilities | Oversees editorial strategy, manages editorial teams, and sets content standards | Manages content production, coordinates content calendars, and ensures content meets guidelines |
| Required Skills | Leadership, editorial expertise, strategic planning | Content creation, project management, communication skills |
| Work Environment | Remote, collaborative with editorial teams | Remote, often cross-functional with marketing and content teams |
| Common Industry Usage | Media, publishing, digital content companies | Marketing agencies, corporate content departments |
The Remote Editorial Director focuses on high-level editorial strategy and team leadership, while the Remote Content Manager handles day-to-day content operations and production. Both roles require strong communication skills and industry knowledge, but differ in scope and seniority.
What is a remote editorial director?
How does a remote editorial director collaborate with distributed editorial teams to ensure consistent content quality?
What are the key skills and qualifications needed to thrive as a remote editorial director?

Full-time
Re-posted 2 days ago
Job description
PDMI is looking to add a Director, Account Management to our team! This positionwill be responsible for leading the transformation and maturation of PDMI's Account Management function, evolvingitinto a proactive, strategic, insight-driven client partnershipmodel.Byredefiningrole expectations, engagement standards, operating processes, and accountability frameworks for the Account Management team, this role will drive client retention, satisfaction, and growth to support scalable growth and improved client outcomes.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their businessobjectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated healthplansand hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
- Best Employer:PDMI was votedBestEmployer in Ohio for the 5th consecutive year in 2025!
- Meaningful Work:Contribute to improving healthcare quality and efficiency.
- Collaborative Environment:Work with passionate professionals who share your drive.
- Exciting Challenges:Every day brings new opportunities to excel.
- Flexible Work:Fully remote opportunity with a company thatcares.
Key Responsibilities:
- Develop and implement a scalable Account Management operating model, including role structure, account segmentation, career tiering,governance processes, and measurable performance expectations.
- Ensure Account Managers develop a deep understanding of client businessneeds, operational priorities, growthobjectives, and market challengestoposition PDMI as a strategic business partner.
- Drive the evolution of client engagement from transactional reporting and raw data delivery toward insight-driven consultative partnership thatdemonstratesmeasurable business value and strategic impact.
- Ensure Account Managers understand and effectively coordinate PDMI's operational, technical, product, implementation, support, and service functions to deliveraunifiedand consistent client experience.
- Establish a culture of ownership, accountability, strategic thinking, and proactive client leadership by implementing clear expectations, measurable standards, coaching frameworks, and consistent performance management practices.
- Drive executive-level client engagement strategies that strengthen long-term partnerships and align PDMI solutions to evolving client businessobjectives.
- Establish and standardize processes for managing client relationships, including contracts,quarterly business reviews,renewals, service agreements, and overall account governance to ensure consistency and reduce churn.
- Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary supportforescalatedor recurring client issues, ensuringtimelyresolution and alignment across internal teams.
- Advocate for clients internally and collaborate cross-functionallywithProduct, ITandOperations to improve delivery, enhance client experience, and align on priorities.
- Leverage data and insights tomonitoraccount health, anticipate risks, inform decision-making, and provide regular reporting to leadership on performance and opportunities.
- Ensure alignment across internal teams by communicating clientobjectives, priorities, and opportunities to support growth and improve overall client outcomes.
- Maintain strong knowledge of PDMI products, services, and enhancements to effectively support clients and guide the team.
Work & Education Experience Requirements:
- Bachelor's degree in business, communications, healthcare administration, ora relatedfieldrequired.
- Advanceddegree(e.g., MBA, MHA, or similar) preferred.
- 8+years in account management or customer success (healthcare IT or technical environment preferred).
- 5+ years leading and developing client-facing teams required.
- Experience driving retention, growth, and managing client lifecycle processes required.
AIUsage& Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however,submittingcontent that misrepresents yourexperience, includingcopied job descriptions or unverifiable workhistory, isnot acceptable. Candidates must be prepared to clearly and confidently speak to allexperiencelisted. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitlypermitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.
Employment Type: FULL_TIMEAbout Pharmacy Data Management
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing
Company size
51 - 200 Employees
Headquarters location
Youngstown, OH, US
Year founded
1984