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Remote Ecuador Jobs (NOW HIRING)

AltScore

Customer Success Manager (Enterprise / EC)

$3.0K - $3.5K/mo

Customer Success Manager (Enterprise / EC) Remote (Ecuador) AltScore is hiring a high-performing, owner-minded Customer Success Manager to help scale one of the most critical functions in the company.

24 Hours Group

Call Center Agent (Ecuador)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. ...

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Remote Ecuador information

What does it mean to have a remote job in Ecuador?

A remote job in Ecuador refers to a position where you can work from anywhere within the country, rather than commuting to a traditional office. This arrangement allows employees to perform their duties from home or any location with internet access. Remote jobs can be offered by both local Ecuadorian companies and international employers, often involving communication and collaboration through digital tools. These jobs are popular for their flexibility, work-life balance, and the opportunity to access a broader range of employment options.

What are some unique challenges and benefits of working remotely from Ecuador for an international company?

Working remotely from Ecuador for an international employer offers flexibility and the ability to collaborate with global teams but can present challenges such as time zone differences, reliable internet access, and adapting to various communication tools. Many companies provide support for remote onboarding and regular virtual meetings to keep team members connected. To succeed, it's important to establish a dedicated workspace, proactively communicate with colleagues, and be mindful of overlapping work hours. Over time, remote professionals in Ecuador often develop strong self-management skills and may find opportunities for career growth within distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Worker in Ecuador, and why are they important?

To thrive as a remote worker in Ecuador, you generally need strong self-management, digital literacy, and relevant professional expertise, often supported by a degree or technical certification in your field. Familiarity with collaboration tools like Slack, Zoom, Google Workspace, and project management software is typically required. Excellent communication, time management, and adaptability are critical soft skills for success in a remote environment. These skills ensure productivity, seamless collaboration, and the ability to overcome challenges while working independently across time zones.
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Remote Ecuador jobs near you
Infographic showing various Remote Ecuador job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% Hybrid job distribution.

Customer Success Manager (Enterprise / EC)

AltScore

Remote

$3.0K - $3.5K/mo

Other

PTO

Posted 4 days ago

Job description

Customer Success Manager (Enterprise / EC)

Remote (Ecuador)

AltScore is hiring a high-performing, owner-minded Customer Success Manager to help scale one of the most critical functions in the company.

This role is for people who care deeply about customers, think critically, love solving hard problems, and want to own outcomes, not just manage accounts. You will work closely with the Head of Customer Success, as well as with Product, Engineering, Delivery, Sales, and Finance, and you'll be trusted with real responsibility from day one.

We're looking for people who are ambitious, sharp, and competitive, people who come to win with their customers.

Responsibilities
  • End-to-End Ownership: Own the entire customer lifecycle; from onboarding and technical adoption to renewals and expansion, ensuring clients achieve their business goals.
  • NDR Growth: Drive Net Dollar Retention (NDR) across your portfolio by identifying usage growth opportunities and leading expansion strategies.
  • Customer Advocacy: Act as the voice of the customer internally, working with Product and Engineering to prioritize features that solve real-world lending challenges.
  • Strategic Insights: Use data and critical thinking to anticipate risks, identify "signal" in customer behavior, and guide long-term strategy.
  • Cross-Functional Collaboration: Partner with Sales to unblock complex deals and with Delivery to ensure seamless integration of our Rails of Lending (RoL) platform.
  • Relationship Architecture: Build high-trust, C-level relationships through high-touch engagement and in-person visits to key partners across LatAm.
  • Process Scaling: Contribute to the "playbook" for the CS function, improving standards and processes as the company grows.
Requirements
  • 3+ years of experience: In Customer Success, Account Management, or Consulting, ideally within Enterprise SaaS or Fintech.
  • Technical Fluency: Ability to understand API-based products and lending infrastructure; experience with HubSpot is a strong plus.
  • Bilingual Proficiency: Fluent Spanish and English; executive-level communication is required for navigating the LatAm market.
  • Owner Mentality: You take full responsibility for your numbers, move fast, and solve problems without waiting for instructions.
  • Data-Driven Mindset: You know your metrics (Churn, NDR, Adoption) and use them to drive every decision.
  • Problem-Solving Grit: You excel at going from "signal" to "insight" to "action" in high-pressure, fast-paced environments.
  • Willingness to Travel: Open to occasional travel across Latin America to meet with key clients in person.
Benefits
  • Base Salary: $3,000 - $3,500 USD per month, depending on experience.
  • Employee Stock Ownership Plan (ESOP): All employees are eligible from day one.
  • Unlimited PTO: We encourage taking at least 3-4 weeks off per year to maintain a healthy work-life balance.
  • Performance Bonus: Based on achievement of agreed KPIs.
  • Remote work: Fully remote company. Employees must work in the Americas timezone.

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