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Remote E Commerce Jobs in Riverside, CA (NOW HIRING)

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

... commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your ... Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). * Strong communication ...

loanDepot

Director, Marketing Analytics

Irvine, CA · On-site +1

$104K - $170K/yr

Experienced using the modern data stack (e.g., Databricks, MS SQL) and BI tools (Tableau, PowerBI ... LDI) is a digital commerce company committed to serving its customers throughout the home ownership ...

loanDepot

Director, Marketing Analytics

Irvine, CA · On-site +1

$104K - $170K/yr

Experienced using the modern data stack (e.g., Databricks, MS SQL) and BI tools (Tableau, PowerBI ... LDI) is a digital commerce company committed to serving its customers throughout the home ownership ...

loanDepot

Director, Marketing Analytics

Irvine, CA · On-site +1

$104K - $170K/yr

Experienced using the modern data stack (e.g., Databricks, MS SQL) and BI tools (Tableau, PowerBI ... LDI) is a digital commerce company committed to serving its customers throughout the home ownership ...

loanDepot

Director, Marketing Analytics

Irvine, CA · On-site +1

$104K - $170K/yr

Experienced using the modern data stack (e.g., Databricks, MS SQL) and BI tools (Tableau, PowerBI ... LDI) is a digital commerce company committed to serving its customers throughout the home ownership ...

loanDepot

Director, Marketing Analytics

Irvine, CA · On-site +1

Experienced using the modern data stack (e.g., Databricks, MS SQL) and BI tools (Tableau, PowerBI ... LDI) is a digital commerce company committed to serving its customers throughout the home ownership ...

Johnson Service Group

Be Seen First

Remote Customer Service Representative I

Irvine, CA · On-site

$18.57/hr

Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Qualifications * High School diploma or ... A designated room for your office or steps taken to protect company information (e.g., facing ...

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All JobsE Commerce JobsRemote E Commerce JobsRemote E Commerce Jobs in Riverside, CA

Remote E Commerce information

See Riverside, CA salary details

$11

$29

$81

How much do remote e commerce jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote e commerce in Riverside, CA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $25.10 per hour, depending on experience, location, and employer.

How does a remote e-commerce professional typically collaborate with cross-functional teams to achieve business goals?

Remote e-commerce professionals often work closely with marketing, customer service, supply chain, and IT teams through digital collaboration tools like Slack, Zoom, and project management platforms. Regular virtual meetings and clear communication channels are essential to align on campaigns, inventory updates, and technical improvements. Building strong relationships remotely can be challenging, but proactive communication and a willingness to participate in team discussions help ensure goals are met efficiently. Emphasizing transparency and adaptability can also lead to successful cross-functional partnerships and professional growth.

What are the key skills and qualifications needed to thrive as a Remote E-Commerce Specialist, and why are they important?

To thrive as a Remote E-Commerce Specialist, you need expertise in digital marketing, online sales strategies, and a solid understanding of e-commerce platforms, often supported by a degree in business, marketing, or a related field. Familiarity with tools like Shopify, WooCommerce, Google Analytics, and digital advertising platforms is essential, as are certifications in areas like Google Ads or Facebook Blueprint. Strong communication, problem-solving, and self-motivation are crucial soft skills for managing remote collaboration and customer interactions. These skills ensure effective online store management, drive revenue growth, and support seamless virtual teamwork.

What is a Remote E-Commerce job?

A Remote E-Commerce job involves managing, marketing, or supporting online retail businesses from a location outside of a traditional office setting. Employees in these roles may handle tasks such as managing online stores, processing orders, providing customer service, analyzing sales data, or developing digital marketing campaigns. These jobs require strong communication skills, familiarity with e-commerce platforms, and the ability to work independently. Remote e-commerce roles are popular because they offer flexibility and the opportunity to work with global brands or startups without needing to relocate. Many companies now offer fully remote or hybrid e-commerce positions to attract a wider talent pool.

What is the difference between Remote E Commerce vs Remote Digital Marketing?

AspectRemote E CommerceRemote Digital Marketing
Required CredentialsBusiness or E Commerce certifications, knowledge of online sales platformsMarketing certifications, SEO, SEM, content creation skills
Work EnvironmentOnline sales platforms, product management toolsSocial media, analytics tools, content management systems
Employer & Industry UsageRetail, wholesale, direct-to-consumer brandsAdvertising agencies, brands, online publishers
Search & Comparison IntentFocus on online sales, product listings, customer experienceFocus on brand awareness, lead generation, content strategy

Remote E Commerce and Remote Digital Marketing share overlapping skills like digital tools and online industry knowledge. However, E Commerce primarily focuses on managing online sales channels and product listings, while Digital Marketing emphasizes promoting brands through content, SEO, and advertising strategies. Both roles are vital in the online business ecosystem but serve different functions within the digital landscape.

What are the most commonly searched types of E Commerce jobs in Riverside, CA? The most popular types of E Commerce jobs in Riverside, CA are:
What are popular job titles related to Remote E Commerce jobs in Riverside, CA? For Remote E Commerce jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote E Commerce jobs in Riverside, CA look for? The top searched job categories for Remote E Commerce jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote E Commerce jobs? Cities near Riverside, CA with the most Remote E Commerce job openings:
Remote E Commerce jobs near you
Infographic showing various Remote E Commerce job openings in Riverside, CA as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,649 per year, or $29.6 per hour.

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed.

Essential Function & Responsibilities:

  • Respond to customer support issues and resolve them per SLAs.
  • Communicate professionally with customers according to PriceSpider standards.
  • Work cross-functionally to resolve issues promptly.
  • Escalate issues when necessary.
  • Manage inbound communication via telephone, email, support tickets, and customer portal.
  • Utilize knowledge of Wayvia products to resolve issues independently.
  • Guide customers on product benefits and enhancements.
  • Assist with reports and metrics.
  • Recommend best practices to customers.
  • Identify and communicate root cause issues professionally.
  • Convey support team needs and issues cross-functionally.
  • Recommend patterns of issues for the product roadmap.
  • Contribute to high-priority issues.
  • Adhere to customer support best practices and policies.

Minimum Qualifications:

  • Associate's degree (Bachelor's preferred).
  • Experience in a customer-facing role.
  • 0-2 years of experience.
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk).
  • Strong communication, organizational, and time management skills.
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams.
  • Experience with Jira, SQL, and Microsoft Office.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.