Strong leadership here turns support from a cost center into a strategic driver of CRM success. This position can be fully virtual/remote/work from home and you can be based anywhere in the US or ...
Strong leadership here turns support from a cost center into a strategic driver of CRM success. This position can be fully virtual/remote/work from home and you can be based anywhere in the US or ...
Jr. Account Exec. (Toronto-based - Remote)
Toronto, ON · Remote
CA$100K/yr
We call team members like these "drivers". If you are a passenger, From Day One will not be a good ... This position is remote, but please be available to meet with stakeholders based in or near the ...
Jr. Account Exec. (Toronto-based - Remote)
Toronto, ON · Remote
CA$100K/yr
We call team members like these "drivers". If you are a passenger, From Day One will not be a good ... This position is remote, but please be available to meet with stakeholders based in or near the ...
Senior Workforce Management Analyst (Remote)
Toronto, ON · Remote
CA$82K - CA$111K/yr
Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario ... drivers, and growth. * Establish forecasting methodologies, assumptions, and documentation to ...
Senior Workforce Management Analyst (Remote)
Toronto, ON · Remote
CA$82K - CA$111K/yr
Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario ... drivers, and growth. * Establish forecasting methodologies, assumptions, and documentation to ...
Project Manager
Toronto, ON · On-site +1
CA$45 - CA$52/hr
Install, maintain, and support remote communications equipment, including Starlink and GSM-based ... Drivers license. * Eligibility to apply for a US work visa. * Knowledge in telecommunications ...
New
Quick apply
Project Manager
Toronto, ON · On-site +1
CA$45 - CA$52/hr
Install, maintain, and support remote communications equipment, including Starlink and GSM-based ... Drivers license. * Eligibility to apply for a US work visa. * Knowledge in telecommunications ...
New
Senior Technical Project Manager (Toronto-based - Remote)
Toronto, ON · Remote
CA$100K/yr
We call team members like these "drivers". If you are a passenger, From Day One will not be a good ... This position is remote, but please be available to meet with stakeholders based in or near the ...
Senior Technical Project Manager (Toronto-based - Remote)
Toronto, ON · Remote
CA$100K/yr
We call team members like these "drivers". If you are a passenger, From Day One will not be a good ... This position is remote, but please be available to meet with stakeholders based in or near the ...
RCC Operating Technologist
Toronto, ON · Remote
CA$54K - CA$67K/yr
Provides remote technical support to on-site technician team via phone support system. * Alarm ... Valid drivers' license (Asset) Licenses and/or Professional Accreditation * None required. This is ...
RCC Operating Technologist
Toronto, ON · Remote
CA$54K - CA$67K/yr
Provides remote technical support to on-site technician team via phone support system. * Alarm ... Valid drivers' license (Asset) Licenses and/or Professional Accreditation * None required. This is ...
This opportunity is fully remote and does not require you to be located in any particular area in ... drivers, and inform product decisions. * Technical Product Development: Lead the end-to-end product ...
New
This opportunity is fully remote and does not require you to be located in any particular area in ... drivers, and inform product decisions. * Technical Product Development: Lead the end-to-end product ...
New
Early Professional, Acoustics and Vibrations Engineering
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Full G driver's license, clean driver's abstract, and reliable access to a vehicle with appropriate insurance coverage; willingness to travel locally and occasionally to remote project locations. Why ...
Early Professional, Acoustics and Vibrations Engineering
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Full G driver's license, clean driver's abstract, and reliable access to a vehicle with appropriate insurance coverage; willingness to travel locally and occasionally to remote project locations. Why ...
Early Professional, Acoustics and Vibrations Engineering
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Full G driver's license, clean driver's abstract, and reliable access to a vehicle with appropriate insurance coverage; willingness to travel locally and occasionally to remote project locations. Why ...
Early Professional, Acoustics and Vibrations Engineering
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Full G driver's license, clean driver's abstract, and reliable access to a vehicle with appropriate insurance coverage; willingness to travel locally and occasionally to remote project locations. Why ...
Territory Manager
Markham, ON · On-site +1
Valid driver's license and ability to travel often in the assigned territory * Passionate ... For more details, see the Remote Work Policy in the Employee Handbook. This reflects management ...
Territory Manager
Markham, ON · On-site +1
Valid driver's license and ability to travel often in the assigned territory * Passionate ... For more details, see the Remote Work Policy in the Employee Handbook. This reflects management ...
... rural and remote communities. * Shape national conversations on Indigenous Data Sovereignty ... A current National Police Clearance, Working with Children Check, and "C" class driver's licence ...
... rural and remote communities. * Shape national conversations on Indigenous Data Sovereignty ... A current National Police Clearance, Working with Children Check, and "C" class driver's licence ...
Geoscientist - Technical Sales P.Geo. or Professional Geophysicist
Toronto, ON · Remote
CA$85K - CA$130K/yr
... in a remote setting. * Willing to travel. For conferences and client meetings. Valid driver's license required. Additional assets * Prior technical sales, business development or consulting ...
Quick apply
Geoscientist - Technical Sales P.Geo. or Professional Geophysicist
Toronto, ON · Remote
CA$85K - CA$130K/yr
... in a remote setting. * Willing to travel. For conferences and client meetings. Valid driver's license required. Additional assets * Prior technical sales, business development or consulting ...
Outside Sales Executive
Toronto, ON · Remote
$90K - $120K/yr
OUTSIDE SALES REPRESENTATIVE $90,000 - $120,000 Toronto, ON Remote ABOUT US STRIVE is a specialist ... Valid driver's license with the ability to travel throughout the GTA and surrounding regions ...
Quick apply
Outside Sales Executive
Toronto, ON · Remote
$90K - $120K/yr
OUTSIDE SALES REPRESENTATIVE $90,000 - $120,000 Toronto, ON Remote ABOUT US STRIVE is a specialist ... Valid driver's license with the ability to travel throughout the GTA and surrounding regions ...
You will work in a remote environment with regular travel to visit stores and customers. Key ... Daily travel within an assigned territory; must have valid driver's license. Salary Range: $65,000 ...
Quick apply
You will work in a remote environment with regular travel to visit stores and customers. Key ... Daily travel within an assigned territory; must have valid driver's license. Salary Range: $65,000 ...
Billing & Collections Specialist
Oakville, ON · Remote
CA$80K - CA$90K/yr
This is a remote position. Berkeley Payment Billing & Collections Manager Location: Toronto (Remote ... With tens of billing line items driven by a wide array of billing drivers, our invoicing is complex ...
New
Quick apply
Billing & Collections Specialist
Oakville, ON · Remote
CA$80K - CA$90K/yr
This is a remote position. Berkeley Payment Billing & Collections Manager Location: Toronto (Remote ... With tens of billing line items driven by a wide array of billing drivers, our invoicing is complex ...
New
Country Manager
Ottawa, ON · On-site +1
CA$150K - CA$175K/yr
Must have a valid driver's license (passenger vehicle class) with an acceptable driving record. At ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Country Manager
Ottawa, ON · On-site +1
CA$150K - CA$175K/yr
Must have a valid driver's license (passenger vehicle class) with an acceptable driving record. At ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Country Manager
Toronto, ON · On-site +1
CA$150K - CA$175K/yr
Must have a valid driver's license (passenger vehicle class) with an acceptable driving record. At ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Country Manager
Toronto, ON · On-site +1
CA$150K - CA$175K/yr
Must have a valid driver's license (passenger vehicle class) with an acceptable driving record. At ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Field Service Technician
Mississauga, ON · Remote
CA$70K - CA$75K/yr
Must have a valid driver's license with an acceptable driving record. * Ability to regularly lift ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Field Service Technician
Mississauga, ON · Remote
CA$70K - CA$75K/yr
Must have a valid driver's license with an acceptable driving record. * Ability to regularly lift ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Senior Interior Designer / Design Lead
London, ON · On-site +1
Confidence working in both studio and remote environments * A valid driver's license, access to a vehicle, and willingness to travel * Passion for design, innovation, and continuous refinement ...
Senior Interior Designer / Design Lead
London, ON · On-site +1
Confidence working in both studio and remote environments * A valid driver's license, access to a vehicle, and willingness to travel * Passion for design, innovation, and continuous refinement ...
Recruiter
Windsor, ON · On-site +1
CA$37K - CA$70K/yr
Recruiter Elevate RS Corp ("Elevate") Full-Time, Permanent | Remote, Hybrid, or On-Site ... Valid driver's licence and reliable transportation * Ability to travel occasionally between markets ...
Quick apply
Recruiter
Windsor, ON · On-site +1
CA$37K - CA$70K/yr
Recruiter Elevate RS Corp ("Elevate") Full-Time, Permanent | Remote, Hybrid, or On-Site ... Valid driver's licence and reliable transportation * Ability to travel occasionally between markets ...
Remote Driver information
How do remote drivers typically communicate and coordinate with their dispatch teams to ensure efficient operations?
Who is the highest paid delivery driver?
What are the key skills and qualifications needed to thrive as a Remote Driver, and why are they important?
Does Uber do remote jobs?
What company in Texas is paying truckers $14000 a week?
What job makes $1,000,000 a year?
What is a remote driver?
What is the difference between Remote Driver vs Delivery Driver?
| Aspect | Remote Driver | Delivery Driver |
|---|---|---|
| Work Environment | Primarily remote, managing logistics or coordinating deliveries | On-site, physically delivering goods to customers |
| Required Credentials | Driver's license, possibly logistics or transportation knowledge | Driver's license, vehicle insurance, sometimes specific delivery certifications |
| Industry Usage | Logistics companies, transportation management | Food, retail, courier services |
| Common Search Intent | Remote Driver vs Delivery Driver | Delivery Driver roles, remote logistics jobs |
Remote Drivers typically coordinate or manage delivery logistics remotely, while Delivery Drivers are physically responsible for delivering goods to customers. Both roles require a valid driver's license, but Remote Drivers focus on planning and communication, whereas Delivery Drivers focus on on-the-road delivery tasks.

Arthur J. Gallagher & Co. rating
7.7
Based on 92 frontline employees who took The Breakroom Quiz
199th of 300 rated insurance
Job description
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
The Salesforce Support Leader is accountable for the day-to-day health of the WIN (Salesforce) support function — the central intake and resolution channel through which the global field gets help with WIN and our integrated sales tools. The function handles high volume, with 20,000+ requests annually, and this leader owns the experience end to end.
The leader operates with a player-coach orientation: setting direction, holding the line on standards, and picking up the work when it matters most. This is the front line of the producer experience in WIN — every interaction shapes adoption, trust, and ultimately revenue outcomes. Strong leadership here turns support from a cost center into a strategic driver of CRM success.
This position can be fully virtual/remote/work from home and you can be based anywhere in the US or Canada.
How you'll make an impact
- Salesforce Support Operations
- Lead the global CRM support function, handling high-volume requests (20K+ annually).
- Own intake, triage, prioritization, and resolution of producer and sales support requests.
- Ensure adherence to standardized support processes rather than bypass or escalation outside the model.
- Establish and monitor SLAs, response times, and resolution quality.
- Escalation & Case Management
- Act as the point of accountability for critical escalations impacting producers and leadership.
- Build a structured escalation model with clear ownership and response protocols.
- Partner with Product, Sales Ops, and CRM teams to resolve systemic issues quickly.
- Continuous Improvement & Insights
- Analyze support cases to identify trends, root causes, and systemic gaps.
- Feed prioritized enhancements into the WIN product backlog.
- Drive improvements in case categorization, reporting, and knowledge management, aligned with ongoing case-redesign efforts.
- Team Leadership & Capacity Management
- Lead and develop a team of support analysts and admins.
- Manage workload distribution, capacity, and burnout risk.
- Establish clear roles across support, admins, and business analysts.
- Cross-Functional Alignment
- Manage the offshore Gallagher Centre of Excellence delivery of Support processes.
- Partner with CRM Training and Adoption and Divisional Sales Operations on process and field alignment.
- Collaborate with the CRM Product on features, enhancements and bugs.
- Ensure the support model scales across regions (GGB, GBS, Global).
What Success Looks Like
Speed & Quality
- SLA adherence across response and resolution.
- Reduction in escalation volume.
Field Experience
- Improved producer satisfaction with support interactions.
- Reduced friction points in WIN workflows.
Efficiency at Scale
- Decrease in repeat issues and duplicate tickets.
- Increased self-service through knowledge base and automation.
Business Impact
- Measurable contribution to WIN adoption and usage.
- Clear linkage between support insights and product improvements.
About you
Experience
- 8+ years in Sales Ops, CRM Support, or Salesforce administration.
- Proven experience leading a high-volume support function.
- Strong background in Salesforce / CRM platforms.
Capabilities
- Operational rigor across process design, SLAs, and queue management.
- Strong problem-solving and root-cause analysis.
- Ability to translate field pain into scalable solutions.
- Executive communication skills that are clear, concise, and action-oriented.
Leadership Style
- Field-first mindset with genuine producer empathy.
- Data-driven decision maker.
- Calm under pressure with strong escalation management.
- Builder of scalable systems, not just reactive support.
#LI-DK3
#LI-Remote
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Qualifications:Experience
- 8+ years in Sales Ops, CRM Support, or Salesforce administration.
- Proven experience leading a high-volume support function.
- Strong background in Salesforce / CRM platforms.
Capabilities
- Operational rigor across process design, SLAs, and queue management.
- Strong problem-solving and root-cause analysis.
- Ability to translate field pain into scalable solutions.
- Executive communication skills that are clear, concise, and action-oriented.
Leadership Style
- Field-first mindset with genuine producer empathy.
- Data-driven decision maker.
- Calm under pressure with strong escalation management.
- Builder of scalable systems, not just reactive support.
#LI-DK3
#LI-Remote
What Arthur J. Gallagher & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Arthur J. Gallagher
Sourced by ZipRecruiter
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1927