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Remote Donor Database Administrator Jobs in Tennessee

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Remote - USA Reporting To: Director of Customer Operations Compensation: $65,000 - $80,000 / year ... Tithely is an Equal Opportunity Employer Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is ...

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year ... Tithely is an Equal Opportunity Employer Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is ...

$16.50 - $21.25/hr

Seeks opportunities to develop new donor relationships. Performs essential job functions in various ... the database, internet / intranet as needed to assist donors and volunteers. Processes special ...

Remote - USA Reporting To: Director of Product Compensation: $118,000 - $138,000 / year Description ... Tithely is an Equal Opportunity Employer Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is ...

Senior Trust Advisor

Franklin, TN · On-site +1

$131K - $132K/yr

... , dba Wealthspire Retirement Advisory, and certain other affiliates are separately registered investment advisers. Reports To: MD, President, Wealthspire Trust Location: Nashville, TN or Remote ...

Senior Trust Advisor

Franklin, TN · On-site +1

$131K - $132K/yr

... , dba Wealthspire Retirement Advisory, and certain other affiliates are separately registered investment advisers. Reports To: MD, President, Wealthspire Trust Location: Nashville, TN or Remote ...

Senior Conflicts Analyst

Nashville, TN · On-site +1

$100K - $120K/yr

Database Management & Systems Maintenance: * Maintain and enhance accuracy of conflicts databases ... Intapp Open Administrator certification a plus. * Experience with 3E, iManage, and Intapp Walls or ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) ... This compensation range is specific to a Remote role and takes into account the wide range of ...

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Remote Donor Database Administrator information

What is a remote donor database administrator?

A Remote Donor Database Administrator is a professional who manages and maintains donor information systems for nonprofit organizations while working remotely. Their responsibilities include ensuring the accuracy and security of donor records, generating reports, assisting with fundraising campaigns, and troubleshooting database issues. They play a vital role in supporting fundraising efforts by keeping donor data organized and accessible for development and outreach teams. This role often requires strong technical skills, attention to detail, and experience with donor management platforms such as Raiser’s Edge or Salesforce Nonprofit Success Pack.

What are the key skills and qualifications needed to thrive as a remote donor database administrator?

To thrive as a Remote Donor Database Administrator, you need strong data management skills, attention to detail, and experience with donor database software, often supported by a degree in information systems or a related field. Familiarity with platforms like Raiser’s Edge, Salesforce Nonprofit Success Pack, and data security best practices is typically required, along with certifications in database administration or nonprofit management. Excellent organizational skills, problem-solving abilities, and effective remote communication make someone stand out in this role. These skills ensure accurate donor records, data integrity, and efficient support of fundraising operations in a distributed work environment.

How does a remote donor database administrator typically collaborate with other departments to ensure data accuracy and support fundraising goals?

As a Remote Donor Database Administrator, you will regularly coordinate with fundraising, marketing, and finance teams to maintain accurate donor records and streamline data-driven campaigns. This collaboration often involves managing data imports, generating tailored reports, and troubleshooting discrepancies to support strategic decision-making. Effective communication and proactive problem-solving are key, as you'll serve as the bridge between technical database management and the practical needs of teams relying on donor data to achieve organizational goals.

What is the difference between Remote Donor Database Administrator vs Remote Fundraising Data Coordinator?

AspectRemote Donor Database AdministratorRemote Fundraising Data Coordinator
CredentialsDatabase management certifications, nonprofit experienceData analysis, fundraising software familiarity
Work EnvironmentNonprofit organizations, remote or office-basedNonprofit fundraising teams, remote or office-based
Employer & IndustryNonprofits, charities, healthcareNonprofits, fundraising agencies

The Remote Donor Database Administrator primarily manages donor data, ensuring database integrity and security, while the Remote Fundraising Data Coordinator focuses on analyzing fundraising data to support campaigns. Both roles require nonprofit experience and familiarity with database or data analysis tools, but their core responsibilities differ in data management versus data analysis for fundraising efforts.

What are popular job titles related to Remote Donor Database Administrator jobs in Tennessee?

For Remote Donor Database Administrator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Donor Database Administrator jobs in Tennessee look for?

The top searched job categories for Remote Donor Database Administrator jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Donor Database Administrator jobs?

Cities in Tennessee with the most Remote Donor Database Administrator job openings:

CX Systems Administrator

Tithely

Nashville, TN • On-site, Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

CX Systems Administrator
Department: Customer Experience
Employment Type: Full Time
Location: Remote - USA
Reporting To: Director of Customer Operations
Compensation: $65,000 - $80,000 / year
Description
As a Customer Experience (CX) Systems Administrator, you will serve as the technical backbone of Tithely's customer experience engine by leading the administration, configuration, and optimization of our core CX technology stack. In this role, you will architect scalable workflows, maintain data integrity across platforms, and build the automation logic that powers our AI and workforce management tools, ensuring our teams can efficiently support churches around the world.
Primary Responsibilities of the Role
System Administration & Integration Management
  • Serve as the full technical owner of Zendesk (triggers, macros, routing logic), Community Software, and associated CX tools.
  • Manage data mapping, sync logic, and technical integrations between core platforms, including HubSpot, Zendesk, and ChurnZero.
  • Build and maintain complex automated workflows, nested triggers, and custom fields across all internal and external CX systems.
  • Configure feedback mechanisms via Simplesat and manage automated retention/cancellation workflows in ProsperStack.

Internal Tooling, Workforce & AI Support
  • Administer workforce management platforms (Assembled) and deploy, tune, and optimize AI Agents to improve operational efficiency.
  • Provide technical maintenance for specialized applications, including the Customer Context App, text validation tools, and Trucentive.
  • Serve as the primary technical escalation point for internal team members experiencing issues within the CX technology stack.

Data Governance & Vendor Management
  • Conduct regular system audits to eliminate redundant tags, repair broken automations, and manage user security and permission settings.
  • Interface directly with software vendors to resolve technical issues and evaluate new features that enhance team capabilities.
  • Execute CX operations and technical initiatives to support the scaling needs of the broader Customer Experience department.

Qualifications
A Successful Candidate Will:
  • Optimize Work Processes: Know the most effective and efficient processes to get things done, focusing on continuous improvement and managing systems at scale.
  • Cultivate Innovation: Introduce new, practical ideas and approaches to solve complex operational challenges.
  • Drive Results: Persist in accomplishing key objectives despite setbacks, maintaining high standards for system reliability and operational uptime.
  • Be Resourceful: Effectively deploy tools, technology, and internal processes to solve problems and support cross-functional teams.
  • Have a Strategic Mindset: See ahead to future technical requirements and translate operational needs into scalable automation logic.

Required Technical Qualifications:
  • 3+ years of technical administration experience within SaaS environment.
  • Deep administrative experience with Zendesk and HubSpot, including complex routing, workflows, and integrations.
  • Strong logical reasoning skills with experience mapping out complex, conditional processes (If/Then logic) prior to build.
  • Solid understanding of SaaS integration methods, including webhooks, APIs, and middleware tools (e.g., Zapier, Workato).
  • Meticulous attention to detail and a track record of rigorous workflow testing prior to deployment.

Preferred Technical Qualifications:
  • Hands-on experience with workforce management (WFM) tools such as Assembled, or customer success platforms like ChurnZero.
  • Experience deploying and tuning AI-powered customer service agents or automated support tools.
  • Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization.

Office Requirements:
  • We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
  • A stable work environment with designated workspace and access to high-speed internet.
  • US-based and legally able to work full time in the US. Sponsorships are not available at this time.
  • Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information
Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.
Tithely is an Equal Opportunity Employer
Yourgiving, Inc. DBA Tithe.ly (herein, "the Company") is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.