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Remote Dispute Resolution Analyst Jobs in Iowa (NOW HIRING)

This is a remote position with the possibility of travel. We are committed to offering flexible ... Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.

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Remote Dispute Resolution Analyst information

What is the difference between Remote Dispute Resolution Analyst vs Customer Service Representative?

AspectRemote Dispute Resolution AnalystCustomer Service Representative
CredentialsTypically requires conflict resolution, negotiation, or legal certificationsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentRemote, often in legal, financial, or e-commerce sectorsRemote or on-site, in retail, telecom, or service industries
Employer & IndustryFinancial institutions, e-commerce companies, legal firmsRetail stores, telecom providers, service companies

The Remote Dispute Resolution Analyst focuses on resolving conflicts through negotiation and legal knowledge, often in specialized industries. Customer Service Representatives handle general customer inquiries and support. While both roles may work remotely, the Analyst role requires specific dispute resolution skills and certifications, making it more specialized than the Customer Service Representative position.

What are popular job titles related to Remote Dispute Resolution Analyst jobs in Iowa? For Remote Dispute Resolution Analyst jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Dispute Resolution Analyst jobs in Iowa look for? The top searched job categories for Remote Dispute Resolution Analyst jobs in Iowa are:
What cities in Iowa are hiring for Remote Dispute Resolution Analyst jobs? Cities in Iowa with the most Remote Dispute Resolution Analyst job openings:
Sr Financial & Data Analyst - Healthcare Economics

Sr Financial & Data Analyst - Healthcare Economics

Wellmark, Inc.

Des Moines, IA โ€ข On-site, Remote

$83K - $103K/yr

Full-time

Posted 11 days ago


Job description

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!ย 

Learn more about our unique benefit offeringsย here.ย 

Job Description

About the role: Also known internally as a Sr Network Economics Analyst,ย you will lead, design, implement and maintain provider reimbursement strategies, including financial reporting for all Wellmark-contracted providers as well as multi-year agreements.ย This includes leading provider reimbursement initiatives by applying your thorough understanding of contracting, claims payment procedures and payment policy. Collaboration is key, so building and maintaining strong business relationships with other Health Network team members at Wellmark will be important to enhance the support we deliver to our providers. As a Senior-level team member, you will mentor team members and serve as the subject matter expert on the team, as well as be responsible for making recommendations to leadership on strategic and payment policy decisions.ย 

About you:ย You are a critical and strategic thinker, detail-oriented and analytical to your core. You are skilled at thinking conceptually, anticipating long-term outcomes, and identifying and implementing continuous improvement opportunities around provider reimbursement. You enjoy using your advanced data analysis experience and consultative nature to make recommendations and partner with internal business leaders. You are skilled in creating and communicating insights from data to help "tell the story." In addition, you enjoy educating and mentoring peers to help build their analytical skills and strategic provider reimbursement knowledge.ย 

Hospital and/or health care facility reimbursement experience preferred. Top candidates will have experience with PowerBI, Tableau, SAS EG and/or SQL. Candidates currently residing in the Des Moines, IA metro area preferred.

This position will work a hybrid schedule of at least 3 days in Wellmark's Des Moines office (Tuesday-Thursday), with Monday & Friday remote option.ย 

Internal Job Title: Sr Network Economics Analystย 

Qualifications

Preferred Qualifications - Great to have:

  • Technical proficiency with tools, such as: Power BI, Tableau, SAS EG and/or SQL.
  • Ability to serve as subject matter expert to mentor team members.
  • Strong presentation skills and the ability to clearly articulate recommendations to business leadership to achieve business results.

Required Qualifications - Must have:

  • Bachelor's degree in Accounting, Finance, Business, Economics or related field or direct and applicable work experience
  • 7+ years of relatable experience within the Health insurance industry including the following:
    • Demonstrated experience performing financial analysis and data modeling in a healthcare setting
    • Solid knowledge of and demonstrated ability in Microsoft Excel (including superior ability in the use of Excel Macros, Advanced Formulas and Pivot Tables)
  • Previous experience in a healthcare, finance or related field, (i.e. hospital or physician office or experience in a position that supports the job specific competencies noted)
  • Knowledge of hospital, physician and other provider payment and contracting strategies
  • Demonstrated knowledge of the health insurance industry including delivery systems and managed care concepts; thorough understanding of reimbursement, contracting, claims processing, medical policies
  • Experience interpreting claims data, trends and provider utilization in order to determine payment strategy or payment strategy results
  • Demonstrated forethought of issues before questioned; ability to research, ask questions and find solutions to potential problems
  • Demonstrated problem-solving, quantitative and analytical skills; ability to recognize inconsistencies, analyze for reasonableness and accuracy, research and come to conclusions
  • Strong analytical skills and proven problem solving ability with a proven record of independent problem identification and resolution skills
  • Comprehensive knowledge of nationally recognized provider compensation strategies
  • Strong attention to detail (timeframes, resources, parties involved, communication, etc.) in developing and implementing action plansย ย ย 
  • Demonstrated ability applying strong analytical, conceptual and strategic thinking skills to negotiate with providers, or the organizations representing them
Additional Information

What you will do:

a. Lead, design, implement and maintain provider reimbursement strategies, including financial reporting for all providers.ย  Research, document, monitor and implement provider reimbursement related activity and initiatives.
b. Perform advanced data analysis and insight in support of provider reimbursement initiatives.ย  Apply qualitative and quantitative techniques to interpret provider data and provide pricing recommendations as appropriate.
c. Consultant with and provide subject matter expertise to Network Economics, Health Network and other Wellmark business stakeholders in the recommendations and enhancements to provider payment strategies and payment policy decisions.
d. Serve as consultant in collaboration with Network Engagement to provide reimbursement guidance/expertise and payment policies to providers and applicable stakeholders.
e. Configure, transfer and monitor data that is being processed in the provider payment systems.ย  Collaborate with testing and system implementations and enhancements.ย  Provide business knowledge and payment processing expertise in projects, if applicable.
f. Collaborate, interface and manage all service level agreements and management of the relationship with all provider payment vendors.
g. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [emailย protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrantsย 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.ย