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Remote Dispatch Jobs in Alaska (NOW HIRING)

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Remote Dispatch information

See Alaska salary details

$32.3K

$67.7K

$111.5K

How much do remote dispatch jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote dispatch in Alaska is $67,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,800.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a remote dispatch?

A Remote Dispatch job involves coordinating and managing the scheduling and routing of service personnel, vehicles, or shipments from a remote location, often using specialized software and communication tools. Remote dispatchers ensure that resources are deployed efficiently and that customer needs are met promptly, all while working from home or another offsite location. These roles are common in industries such as transportation, logistics, emergency services, and field service management. Excellent communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote dispatcher, and why are they important?

To thrive as a Remote Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is commonly required. Outstanding communication, multitasking abilities, and problem-solving skills help you excel in managing urgent requests and coordinating with teams remotely. These skills are vital for ensuring efficient operations, timely responses, and high-quality service delivery from a distance.

What are some common challenges faced by remote dispatchers and how can they be managed effectively?

Remote dispatchers often face challenges such as maintaining clear communication across dispersed teams, handling high volumes of requests, and adapting to rapidly changing situations. To manage these effectively, it's important to become proficient with dispatch software, prioritize tasks efficiently, and establish clear communication protocols with drivers and other team members. Regular training and staying connected through frequent virtual meetings can also help address issues quickly and maintain a smooth workflow.

What is the difference between Remote Dispatch vs Remote Customer Service Representative?

AspectRemote DispatchRemote Customer Service Representative
Required CredentialsDriver's license, dispatching software knowledgeCustomer service skills, communication skills
Work EnvironmentLogistics, transportation companies, on-callCall centers, retail, service industries
Employer & Industry UsageTransportation, delivery servicesRetail, tech, healthcare
Common Search & Comparison IntentScheduling, logistics, fleet managementCustomer support, communication skills

Remote Dispatch involves coordinating transportation or delivery services, requiring logistical skills and often a driver's license. Remote Customer Service Representatives focus on assisting customers via phone or chat, emphasizing communication skills. While both roles are remote and customer-focused, they serve different industries and require distinct credentials.

How to become a remote dispatch?

To become a remote dispatch, candidates typically need strong organizational and communication skills, experience with dispatch software or GPS tracking tools, and a reliable internet connection. Relevant certifications or training in logistics or transportation management can enhance job prospects, and some roles may require prior experience in dispatch or customer service.

What are the most commonly searched types of Dispatch jobs in Alaska?

The most popular types of Dispatch jobs in Alaska are:

What job categories do people searching Remote Dispatch jobs in Alaska look for?

The top searched job categories for Remote Dispatch jobs in Alaska are:

What cities in Alaska are hiring for Remote Dispatch jobs?

Cities in Alaska with the most Remote Dispatch job openings:

Infographic showing various Remote Dispatch job openings in Alaska as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $67,727 per year, or $32.6 per hour.

Wildland Firefighter (Assistant Dispatch Center Manager)

Anchorage, AK • On-site, Remote

Forest Service
Public Administration • 10K+ employees

$67K - $94K/yr

Full-time

Posted 16 days ago


USDA Forest Service rating

7.4

Company rating: 7.4 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

161st of 300 rated public sector bodies


Job description

Summary
This position is located USDA Forest Service Unit.
These positions serve as an Assistant Dispatch Center Manager located in an interagency dispatch center that is part of a fire organization. Assists the Center Manager in the oversight of all dispatch center operations.
See ADDITIONAL INFORMATION for Regional contacts.
Learn more about this agency
Duties
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  • Duties listed are at full performance grade GW-09 level.
  • Sets priorities and directs the movement of personnel, equipment, supplies, and aircraft to respond to wildland fires.
  • Dispatches and/or orders aircraft for emergency situations, issues flight plans and performs aircraft flight following to ensure safe arrival.
  • Maintains daily records on the availability of Forest, Regional, and National Fire control resources for anticipated and unanticipated fire needs.
  • Develops and maintains a unit mobilization plan and complex dispatch operating plans and guides. Prepares and implements fire management plans governing the supply and use of resources such as smokejumpers, food and supplies, and fire retardant.
  • Prepares and implements fire management plans governing the supply and use of resources such as smokejumpers, food and supplies, and fire retardant.
  • Schedules air transportation for personnel, equipment, and supplies. Integrates proper law enforcement dispatching, documentation and required security procedures into the overall operation of the communication center.
  • Assures that current resource availability and use information is exchanged, daily, with the appropriate Geographic Area
    Coordination Center, adjoining forests, state, and local agencies.

Requirements
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Conditions of employment
  • Must be a U.S. Citizen or National.
  • Males born after 12-31-59 must be registered for Selective Service or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
  • Must be 18 years of age.
  • This is a drug testing designated position. You will be subject to pre-employment and random drug testing. Appointment is based on a negative result. This announcement constitutes 30 days advance notice.
  • Secondary Coverage: Prior wildland firefighting experience is required.
  • Willing to live/work in remote locations (volatile/unpredictable).
  • Some Fire positions may have Conditions of Employment such as: a valid state driver's license; a commercial driver's license (CDL); pre-appointment and random drug testing; or a physical or medical examination.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
Specialized Experience Requirement:
For the GW-08: Applicants must have one year of specialized experience equivalent to at least the next lower grade level (GW-07) in the Federal Service; OR two full years (36 semester/54 quarter hours) of successfully completed graduate level education or master's degree if the coursework is directly related to the work of the position (such as forestry, range management, agriculture); OR combinations of graduate level education that is directly related to the position (in excess of 18 semester/27 quarter hours) and specialized experience. The education must have been obtained in an accredited college or university.
Examples of specialized experience may include: Prioritized distribution of aid, supplies, and equipment in cases of simultaneous wildland fire incidents. Maintained and assisted in developing dispatching guides, staffing and action guides, mobilization plans, Haz-Mat response/spill plans, fire management plans, directives, and/or reference materials. Coordinated exchanges of information with other federal agencies as well as municipal and state fire and law enforcement agencies.
For the GW-09: Applicants must have one year of specialized experience equivalent to at least the next lower grade level (GW-08) in the Federal Service; OR two full years (36 semester/54 quarter hours) of successfully completed graduate level education or master's degree if the coursework is directly related to the work of the position (such as forestry, range management, agriculture); OR combinations of graduate level education that is directly related to the position (in excess of 18 semester/27 quarter hours) and specialized experience. The education must have been obtained in an accredited college or university.
Examples of specialized experience may include: Performed dispatch duties such as coordinating ground and air transportation and determining the nature of the resources needed including personnel, equipment, and services required to respond to varying levels of crisis. Assisted in preparing cost and budgetary data for comparative analysis, flight justification, payment documents, and flight plans for contract and on-call personnel. Assisted in implementing and maintaining mobilization plans, emergency and disaster plans, and dispatch policies and procedures. Assisted in evaluating and coordinating operational situations to ensure the distribution of adequate resources.
Selective Placement Factors
Successfully completed the Primary NWCG Core Requirement of Expanded Dispatch Support Dispatcher (EDSD)
Interagency Fire Program Management (IFPM) and Forest Service - Fire Program Management (FS-FPM) qualifications must be met by the time of selection. Most recent IQCS master record and/or signed Agency Certified task book must be attached to your application. If you are selected, you may be required to submit an updated IQCS master record or signed Agency Certified task book as proof of attainment of IFPM requirements prior to a final verbal offer.
In order to be considered for this position, copies of your Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor for this position MUST be attached to your application. Red cards are not acceptable documentation. Currency Requirement: Required to maintain currency once hired into the position. Currency of NWCG qualifications is not required for selection. If not currently qualified, the applicant must provide documented evidence that they have been fully qualified in the past, and are able to regain currency within one year of being hired. Failure to provide this documentation will result in disqualification.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
FIREFIGHTER RETIREMENT COVERAGE: This is a secondary firefighter position under 5 USC 8336 (CSRS) and 8412(d) (FERS). Prior wildland firefighting experience is required. There is no age limit for entry into secondary positions. Firefighter retirement coverage of the incumbent depends upon his or her individual work history.
To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.
Education
See Qualifications Section for educational requirements.
Additional information
For additional information about the duties and location(s) of these positions, please contact regional representative: To see the different locations within the Regional Offices | US Forest Service (usda.gov)
Region 1: Northern Region - Tiffany Counts at tiffany.counts@usda.gov
Region 4: Intermountain Region - Bradley Bugger at bradley.bugger@usda.gov
Region 5: Pacific Southwest Region - Brian Grabowski - brian.grabowski@usda.gov
Region 6: Pacific Northwest Region - Shalyn Whitson shalyn.whitson@usda.gov
Region 10: Alaska Region - Shalyn Whitson shalyn.whitson@usda.gov
Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors.
These are permanent positions with varying tours of duty and may include weekend work. Some positions may have irregular and protracted hours of work. Tours of duty include full-time or less than full time (guaranteed minimum 13 pay periods full-time employment).
Government housing and federal day care facilities may be available.
The duty station for this position will be at one of the duty locations listed in this announcement. Salary range as shown is the locality pay Rest of U.S. (RUS). Pay rates vary by location. Please visit the Office of Personnel Management's website for additional information on pay rates.
Recruitment or Relocation Incentive may be authorized. Final determination to pay an incentive will be made by the hiring official at time of job offer.
The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the OPM Website.
Selectee will be responsible for tax obligations related to payments for moving expenses - 2017 Tax Cuts and Job Act, Public Law 115-97. Questions should be directed to the Travel Help Desk, 877-372-7248, Option 1, or email SM.FS.asc_tos@usda.gov
PROMOTION POTENTIAL: If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied or guaranteed.
Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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