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Remote Disability Services Jobs in Wheaton, IL (NOW HIRING)

Lifeworks

Disability Assistant

Chicago, IL · Remote

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services

Promoted2

Remote Insurance Agent

Chicago, IL · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services

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All JobsDisability Services JobsRemote Disability Services JobsRemote Disability Services Jobs in Wheaton, IL

Remote Disability Services information

See Wheaton, IL salary details

$51.7K

$117.4K

$188K

How much do remote disability services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote disability services in Wheaton, IL is $117,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,600.00 and $136,300.00 per year, depending on experience, location, and employer.

How do professionals in remote disability services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What are the key skills and qualifications needed to thrive in remote disability services?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Disability Services jobs in Wheaton, IL? For Remote Disability Services jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Remote Disability Services jobs in Wheaton, IL look for? The top searched job categories for Remote Disability Services jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Remote Disability Services jobs? Cities near Wheaton, IL with the most Remote Disability Services job openings:
Remote Disability Services jobs near you

Disability Assistant

Lifeworks

Chicago, IL • Remote

Full-time

Re-posted 3 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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