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Remote Disability Services Jobs in Springfield, MA

ReSource Pro

Director Client Development

Hartford, CT · Remote

$120K - $205K/yr

... Excellence, Service-Centric, and Best Self. All remote positions are based in the United States ... disability employer-provided * Generous PTO plan with paid holidays + floating holidays

ReSource Pro

Director Client Development

Hartford, CT · On-site +1

$120K - $205K/yr

... Excellence, Service-Centric, and Best Self. All remote positions are based in the United States ... disability employer-provided * Generous PTO plan with paid holidays + floating holidays

ABB

Senior Project Engineer

Bloomfield, CT · Remote

$98K - $128K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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All JobsDisability Services JobsRemote Disability Services JobsRemote Disability Services Jobs in Springfield, MA

Remote Disability Services information

See Springfield, MA salary details

$53.3K

$121.1K

$193.8K

How much do remote disability services jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote disability services in Springfield, MA is $121,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $140,500.00 per year, depending on experience, location, and employer.

How do professionals in Remote Disability Services typically collaborate with clients and colleagues to ensure effective support?

In Remote Disability Services, professionals often use a combination of video calls, phone consultations, and secure digital platforms to communicate with clients and coordinate with colleagues. Regular team meetings, shared case notes, and collaborative planning help ensure that support is consistent and tailored to each individual's needs. While working remotely poses challenges such as building rapport and maintaining clear communication, many organizations provide training and technology to facilitate strong virtual connections. Effective collaboration is essential for delivering comprehensive and responsive services, even when team members and clients are not physically together.

What are remote disability services?

Remote disability services refer to support and assistance provided to individuals with disabilities through virtual or online platforms, rather than in-person interactions. These services can include counseling, accessibility support, educational accommodations, job coaching, and assistive technology training, all delivered via phone, video calls, email, or specialized software. Remote disability services aim to ensure that people with disabilities have equitable access to resources and opportunities, regardless of their location. They have become increasingly important as technology advances and as more people work or study from home.

What are the key skills and qualifications needed to thrive in Remote Disability Services, and why are they important?

To thrive in Remote Disability Services, you need a background in social work, counseling, or special education, along with knowledge of disability law and accessibility standards. Familiarity with case management software, telehealth platforms, and adaptive technologies is typically required. Strong communication, empathy, and problem-solving abilities are essential soft skills for effectively supporting clients remotely. These skills ensure the delivery of accessible, client-centered services that empower individuals with disabilities and uphold compliance with legal guidelines.

What is the difference between Remote Disability Services vs Remote Case Manager?

AspectRemote Disability ServicesRemote Case Manager
Required CredentialsDisability-related certifications, social work, counseling degreesSocial work, counseling, or healthcare certifications
Work EnvironmentRemote, client-focused, often involves assessments and support planningRemote, coordinating services, managing client cases, documentation
Employer & Industry UsageHealthcare providers, insurance companies, government agenciesHealthcare organizations, insurance companies, social service agencies
Common Search & ComparisonDisability support roles, remote disability jobsCase management roles, remote case management jobs

Remote Disability Services and Remote Case Manager roles both involve supporting clients remotely, often within healthcare or social services. While they share similar credentials and work environments, Disability Services focus on assessments and support planning for individuals with disabilities, whereas Case Managers coordinate a broader range of services across various client needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Disability Services jobs in Springfield, MA? The most popular types of Disability Services jobs in Springfield, MA are:
What are popular job titles related to Remote Disability Services jobs in Springfield, MA? For Remote Disability Services jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Disability Services jobs in Springfield, MA look for? The top searched job categories for Remote Disability Services jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Disability Services jobs? Cities near Springfield, MA with the most Remote Disability Services job openings:
Remote Disability Services jobs near you
AWS Cloud Engineer - Contact Center REMOTE AVAILABLE

AWS Cloud Engineer - Contact Center REMOTE AVAILABLE

The Hartford

Hartford, CT • On-site, Remote

$122K - $184K/yr

Full-time

Re-posted 11 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

53rd of 281 rated insurance

Job description

Cloud Engineer - IE07OE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a key member of the Reliability Engineering team supporting the Customer Experience Platform, you will design and implement services that standardize and optimize cloud environments for high availability and scalability. You will build reusable architectures and services that accelerate development velocity for agile teams, ensuring robust, fault-tolerant, and operator-friendly solutions. Your work will enable seamless integration of Contact Center technologies and Voice Bots, driving exceptional customer experiences.

Key Responsibilities

  • Cloud Standardization & Architecture

    • Identify, drive, and implement services to standardize cloud environments across the enterprise.

    • Build reusable architectures and services that can be leveraged by agile teams to improve development velocity.

    • Ensure applications follow best practices for fault tolerance, separation of duties, observability, and operational simplicity.

  • Customer Experience and Contact Center Expertise

    • Design and operationalize cloud solutions that integrate Contact Center platforms and Voice Bot technologies.

    • Act as a subject matter expert for conversational AI and voice automation within customer engagement workflows.

    • Advise on scalability and development opportunities to enhance customer experience capabilities.

  • Cloud Compliance & Optimization

    • Deliver tooling and capabilities for cloud compliance, metrics, reporting, and cost management.

    • Translate business requirements into secure, scalable cloud solutions aligned with enterprise architecture principles and guardrails.

  • DevSecOps & Agile Practices

    • Apply DevSecOps principles and Agile methodologies to build immutable infrastructure using Infrastructure as Code (IaC).

    • Champion automation and programmable infrastructure for enterprise-grade deployments.

  • Thought Leadership & Mentorship

    • Serve as a trusted cloud and customer experience expert for aligned business units.

    • Continuously research advancements in cloud and Contact Center ecosystems, presenting forward-looking opportunities.

    • Mentor junior team members and influence technical decisions to enable The Hartford's technology transformation.

  • Collaboration

    • Work closely with the Chief Technology Office, Enterprise Data Office, , Claims and Contact Center operations to deliver simple, outcome-driven solutions.

Required Qualifications:

  • Experience in AWS Cloud, CI/CD DevOps and exposure to IAC deployments and build quality code.

  • Minimum 4+ years of software development or data engineering experience.

  • 2+ years of operating production workloads in cloud infrastructure.

  • Proven experience with SDLC, Agile, and iterative deployment practices.

  • Expertise in Contact Center technologies (e.g., Contact Center, Workforce Management, Amazon Connect) and Voice Bots/Conversational AI, including delivery through Cloud Formation Templates and platform enablement using Infrastructure as Code (IaC).

  • Ability to communicate effectively at all organizational levels and influence leadership.

  • Ability to work independently in a lean, agile, and fast-paced environment.

  • Understanding of Serverless, Container, Observability; Cloud trail

Preferred Qualifications:

  • Experience with large-scale application and business process cloud re-imaging.

  • Exposure to cross-account code promotion best practices.

  • Knowledge of cloud security best practices, IAM, and regulatory compliance.

  • Practical application of DevSecOps and Agile methodologies.

  • Cloud certifications required (AWS, Azure, or GCP).

  • Familiarity with Voice Bot frameworks, NLP engines, and integration with Contact Center platforms.

Candidate must be authorized to work in the US without company sponsorship.The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday).

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$122,800 - $184,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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