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Remote Disability Management Jobs in Ohio (NOW HIRING)

Disability management and / or FML administration * Associate's Degree. #Remote #telushealthjobs #FMLA #LI-JG1 A bit about us We're a people-focused, customer-first, purpose-driven team who works ...

Strong understanding of IT service management (ITSM) frameworks. * Strong Microsoft experience and ... Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a ...

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Service Management & Ticket Governance * Oversee a high-volume ticket environment, ensuring proper ... Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a ...

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Remote Disability Management information

How does a remote disability management professional typically collaborate with healthcare providers, employers, and employees to facilitate successful return-to-work plans?

As a remote disability management professional, you’ll often coordinate virtually with healthcare providers, employers, and employees to develop and monitor return-to-work strategies. This involves conducting telephonic or video assessments, maintaining regular communication to track progress, and ensuring all parties are aligned on accommodations or transitional duties. Collaboration may include case conferences, digital documentation sharing, and proactive problem-solving to address barriers to return-to-work. Effective communication and relationship-building skills are essential for successful outcomes in this remote, multi-stakeholder environment.

What is remote disability management?

Remote disability management refers to the process of overseeing and supporting employees who are on disability leave or require workplace accommodations, done primarily through digital communication tools rather than in-person meetings. Professionals in this field coordinate care, facilitate return-to-work plans, and ensure compliance with relevant laws and company policies—all from a remote location. This approach allows for greater flexibility and accessibility for both employees and employers, often leveraging telehealth services and secure online platforms.

What are the key skills and qualifications needed to thrive as a Remote Disability Management Specialist, and why are they important?

To thrive as a Remote Disability Management Specialist, you need expertise in disability case management, knowledge of relevant legislation (such as ADA or workers' compensation laws), and a background in healthcare or human resources. Familiarity with case management software, secure communication platforms, and documentation systems is crucial. Exceptional communication, problem-solving, and organizational skills help in effectively supporting clients and coordinating with diverse stakeholders. These skills are important to ensure compliant, efficient, and empathetic management of disability cases from a remote environment.

What is the difference between Remote Disability Management vs Remote Case Coordinator?

AspectRemote Disability ManagementRemote Case Coordinator
Required CredentialsCertifications in disability management, healthcare, or case managementCertifications in case management or healthcare coordination
Work EnvironmentRemote, healthcare or insurance settingsRemote, healthcare or insurance settings
Employer & Industry UsageInsurance companies, healthcare providers, disability management firmsInsurance companies, healthcare organizations, case management firms
Common Search & ComparisonYesYes

Remote Disability Management professionals focus on coordinating disability claims, assessing work restrictions, and facilitating return-to-work plans. Remote Case Coordinators handle broader case management tasks, including coordinating healthcare services and supporting patient needs. While both roles require similar healthcare-related certifications and work in remote healthcare or insurance environments, Disability Management specialists specifically target disability claims and return-to-work strategies, making them distinct in their focus and responsibilities.

Infographic showing various Remote Disability Management job openings in Ohio as of June 2026, with employment types broken down into 84% Full Time, 7% Part Time, and 9% Contract. Highlights an 100% Remote job distribution.
Disability Assistant

Disability Assistant

Lifeworks

Columbus, OH • Remote

Full-time

Posted 4 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.

Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims statuseither by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:

  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment andproblem-solvingskills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:

  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

#Remote

#telushealthjobs

#FMLA

#LI-JG1

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.