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Remote Directory Assistance Operator Jobs in Florida

Accountant

Tallahassee, FL ยท Remote

$73K - $135K/yr

Remote Opportunity Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours ... other operating expenses, and analyzes financial information. Prepares income and balance sheet ...

AV Systems Programmer

Fort Myers, FL ยท On-site +1

$63K - $84K/yr

Remote available for the right candidate.* Arthrex, Inc. is a global medical device company and a ... Experience configuring and operating IMAG and projection equipment as well as video routing ...

Recruiter, Locums

Hollywood, FL ยท On-site +1

$55K - $70K/yr

... such as Operating Rooms and Surgical Suites. Our internal teams ensure a trusted, seamless ... Financial Planning Assistance * Educational Assistance * Vacation and Time Off * Generous PTO ...

Machinist

Panama City, FL ยท On-site +1

$55K - $126K/yr

Remote Work: No Job Number: R0239785 Location: Panama City,FL,US Share job via: Share Machinist The ... Work in a fabrication group operating various computerized numerical control (CNC) and manual ...

Technician Production Operations

Hialeah, FL ยท On-site +1

$15.50 - $19.50/hr

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and ... Ability to lift 50 pounds with or without assistance, stand 6 to 7 hours a day, and move materials ...

Supplier Development

Tallahassee, FL ยท On-site +1

$84K - $156K/yr

Remote Opportunity Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... operating procedure development and/or equipment usage. * Computer skills, especially Microsoft ...

Claims Clerk

Tampa, FL ยท Remote

$12.03 - $21.99/hr

Claims Clerk (Remote) Ready to kickstart your career in a fastmoving, supportive environment? Join ... M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this ...

Showing results 41-60

Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are the most commonly searched types of Directory Assistance Operator jobs in Florida?

The most popular types of Directory Assistance Operator jobs in Florida are:

What job categories do people searching Remote Directory Assistance Operator jobs in Florida look for?

The top searched job categories for Remote Directory Assistance Operator jobs in Florida are:

What cities in Florida are hiring for Remote Directory Assistance Operator jobs?

Cities in Florida with the most Remote Directory Assistance Operator job openings:

Principal Cybersecurity Advisor-Cisco Networking and Security | Remote, USA

Optiv Security, Inc.

Tampa, FL โ€ข Remote

Full-time

Posted 7 days ago


Job description

This position will be fully remote and can be hired anywhere in the continental U.S.

The Principal Cybersecurity Advisor serves as a senior technical leader within Optiv's Cisco Center of Excellence. This individual brings broad, current experience across Cisco enterprise networking and network security and helps clients translate business requirements, cyber risk, and infrastructure priorities into practical architecture strategies.

The Principal Advisor leads technical discovery and solution strategy for complex Cisco opportunities, advises client executives and technical stakeholders, and connects Cisco capabilities with Optiv services and the broader security portfolio. The role also develops reusable technical assets, supports field enablement, and helps regional Client Solutions Advisors engage Cisco opportunities with greater consistency and confidence.

This is an individual-contributor technical leadership role. It works across organizational boundaries through expertise and influence rather than direct authority over regional Client Solutions Advisors, sales teams, Partner Alliances, marketing, or delivery organizations.

How you'll make an impact

  • Define and maintain the Cisco COE's technical strategy across enterprise networking, network security, secure access, segmentation, digital experience, and related Cisco architectures.

  • Lead technical discovery for complex client opportunities and translate business goals, risk, operating requirements, and existing investments into clear architecture recommendations.

  • Advise CISOs, CIOs, network leaders, security leaders, architects, and engineering teams on Cisco strategy, modernization options, architectural tradeoffs, and multiyear roadmaps.

  • Lead the technical portion of Cisco pursuits from early qualification through solution design, proposal development, technical validation, and client decision.

  • Partner with account teams and domain-aligned advisors to identify and develop qualified Cisco opportunities. Commercial account ownership and forecasting remain with the appropriate sales and business leaders.

  • Develop reference architectures that connect Cisco networking and security capabilities with Splunk, ThousandEyes, identity, cloud, managed services, and other relevant parts of the Optiv portfolio.

  • Create reusable workshops, whiteboard sessions, demonstrations, decision frameworks, technical presentations, and solution assets that can be used across regions.

  • Help establish and maintain lab capabilities for Cisco demonstrations, integrations, proofs of concept, and technical evaluations.

  • Provide senior technical guidance for proposals, statements of work, RFP responses, and client-facing recommendations involving Cisco technologies.

  • Work with Optiv Services to define clear pre-sales-to-delivery handoffs and confirm that proposed solutions are supportable and aligned with client expectations.

  • Partner with Cisco technical teams and Partner Alliances while keeping technical solution ownership, partner governance, and commercial responsibilities clearly separated.

  • Support regional Client Solutions Advisors through mentoring, pursuit assistance, technical review, and Cisco-specific enablement without replacing regional people leadership.

  • Work with the Secure Networking COE and other domain teams on shared opportunities while remaining accountable for Cisco-specific technical strategy and expertise.

  • Monitor changes across Cisco's portfolio and convert relevant developments into field guidance, client conversations, and practical solution plays.

  • Represent Optiv in selected client briefings, executive sessions, industry events, partner meetings, and technical forums.

  • Capture client and field feedback and use it to improve Cisco solutions, enablement, and reusable assets.

What we 're looking for

  • 10 or more years of relevant experience in cybersecurity, enterprise networking, solution architecture, consulting, or technical pre-sales.

  • Demonstrated depth across Cisco enterprise networking and network security, with current knowledge in several of the following areas.

    • Enterprise routing, switching, wireless, and segmentation

    • Catalyst, Meraki, software-defined networking, and SD-WAN

    • Cisco Secure Firewall and hybrid mesh firewall strategy

    • Cisco ISE, network access control, and identity-based policy

    • Cisco Secure Access, SSE, SASE, and zero-trust architectures

    • ThousandEyes and digital experience visibility

    • Cisco XDR, security telemetry, and integrations across the Cisco security portfolio

    • Cloud and multicloud networking and security

  • Experience leading architecture discussions and technical pursuits involving complex client environments.

  • Strong client-facing communication skills, including executive discovery, whiteboarding, presentations, and written recommendations.

  • Ability to connect technical decisions to business risk, resilience, operating cost, investment protection, and measurable outcomes.

  • Experience influencing opportunities through technical qualification, competitive positioning, solution development, objection handling, and client decision.

  • Ability to work independently in a distributed organization and lead through influence across teams that have different reporting structures and priorities.

  • Sound judgment about when Cisco is the right fit and when a client-first recommendation requires a different or broader solution.

  • Ability to travel within the United States and Canada as client and business needs require.

  • Preferred Qualifications

  • CCIE Enterprise Infrastructure, CCIE Security, CCNP Enterprise, CCNP Security, or comparable demonstrated expertise.

  • CISSP, CCSP, CISM, GIAC, or another relevant security certification.

  • Working knowledge of Splunk, security operations, security data platforms, and observability use cases.

  • Experience connecting Cisco telemetry and security capabilities with Splunk or other analytics platforms.

  • Experience in a cybersecurity integrator, consulting organization, vendor technical sales organization, or enterprise architecture function.

  • Experience developing repeatable offerings, reference architectures, workshops, demonstrations, or field enablement programs.

  • Experience working with professional services, managed services, sales, marketing, and partner organizations while maintaining clear accountability boundaries.

  • Public speaking, published technical content, or participation in relevant professional communities.

#LI-SM1

#LI-Remote

What you can expect from Optiv

  • A company committed to our inclusive value through our Employee Resource Groups

  • Work/life balance

  • Professional training resources

  • Creative problem-solving and the ability to tackle unique, complex projects

  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.