Remote Director Strategic Operations Jobs in Boston, MA

We're looking for a Director of Strategic Sales to lead, scale, and develop our team of Strategic Account Executives focused on acquiring and driving growth within high-potential, high-value domains and corporate accounts. You will own the strategy and execution of the full commercial account lifecycle, from acquisition through multi-year account development, ensuring we maximize adoption, usage, and customer value.

This is a high-impact leadership role requiring cross-functional collaboration, operational rigor, and a focus on long-term customer success. You'll manage a team of managers and individual contributors, and serve as a key voice in shaping our customer engagement and growth strategy.

What You'll Do: 

• Lead and scale a team of Managers of Strategic Account Executives who manage commercial accounts through the full lifecycle of acquisition, adoption, and expansion
• Own pipeline, forecasting, Salesforce hygiene, and adherence to MEDDPICC for all deals on your team, and coach them to close and hit targets
• Own the strategy for ezCater's most complex and high-potential new customers and customer expansions - including expansion planning, stakeholder mapping, prospect outreach, vertical campaigns, account activation, and pipeline health
• Build repeatable systems and playbooks for account planning, forecasting, customer meetings, and executive engagement
• Partner cross-functionally with Marketing, Product, and Operations to improve customer experience and drive account growth
• Bring data-driven sales leadership to the organization using KPIs and dashboards to manage performance, forecast outcomes, and identify opportunities for growth
• Serve as a senior point of escalation for strategic accounts and a key partner in account strategy and retention
• Recruit, coach, and develop a high-performing leadership bench, focused on execution, enablement, and long-term career development
• Drive a culture of collaboration and innovation that improves team productivity and customer satisfaction

What You Have: 

• 8+ years of relevant B2B sales leadership experience with at least 3 years as a second line leader. Experience with consumption models or marketplaces a plus, and fluency with value-based, ROI-driven selling a must
• Demonstrated success leading teams that sell into complex, multi-stakeholder organizations (e.g., Fortune 1000) with senior decision makers and deal size of $100k+, and hitting quarterly growth targets across a team of sales reps and managers
• Proven track record of building and scaling Account Executive teams, including hiring, coaching, and performance management.
• Strong command of tools such as Salesforce, Excel/Sheets, and sales analytics platforms.
• Daily use of, and extreme comfort with, multiple AI tools and to end-to-end sales cycle including account intel, prospecting, outbounding, and overall sales productivity.
• Experience delivering cross-functional projects that improve customer outcomes and drive commercial results.
• Expertise in pipeline management, forecasting, and data-driven sales strategy.
• Experience managing teams that sell into procurement, supply chain, or operational leadership roles.
• Experience with marketplaces or bottoms-up GTM Motions.
• Proven success driving multi-year account growth through structured expansion planning and stakeholder engagement.
• High comfort level operating in a fast-paced, ambiguous environment with competing priorities and evolving processes.
• Strong analytical acumen; ability to translate data into insights and action.
• Excellent communicator and cross-functional collaborator; able to influence senior stakeholders internally and externally.
• Strategic yet hands-on; willing to dive into deal strategy, customer meetings, and process design as needed.
• Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $400,000 per year. 

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).