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Remote Director Customer Service Jobs in Peru, IL

Disabled Veteran Solutions

Customer Service Agent

Ohio, IL · Remote

$14.75 - $19.50/hr

Remote Inbound Customer Service Representative (Full-Time) Disabled Veteran Solutions (DVS) Make an Impact Through Meaningful Work Disabled Veteran Solutions (DVS) is seeking dedicated and ...

Motorola

Field Service Engineer - US Remote

Ohio, IL · Remote

$80K - $88K/yr

... customers. Responsibilities: * Install and support WatchGuard Video applications at Client site ... Must have 3+ years of experience working in a Field Service environment preferred. * Must have ...

InsuraTec

Sales Representative (Remote)

Streator, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Ottawa, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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People also search for

All JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Peru, IL

Remote Director Customer Service information

See Peru, IL salary details

$36.6K

$115.9K

$184.6K

How much do remote director customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for remote director customer service in Peru, IL is $115,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,300.00 and $138,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Peru, IL? The most popular types of Remote Customer Service jobs in Peru, IL are:
What are popular job titles related to Remote Director Customer Service jobs in Peru, IL? For Remote Director Customer Service jobs in Peru, IL, the most frequently searched job titles are:
What job categories do people searching Remote Director Customer Service jobs in Peru, IL look for? The top searched job categories for Remote Director Customer Service jobs in Peru, IL are:
What cities near Peru, IL are hiring for Remote Director Customer Service jobs? Cities near Peru, IL with the most Remote Director Customer Service job openings:
Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Peru, IL as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $115,875 per year, or $55.7 per hour.
Customer Service Agent

Customer Service Agent

Disabled Veteran Solutions

Ohio, IL • Remote

$14.75 - $19.50/hr

Full-time

Posted 19 days ago

Job description

Remote Inbound Customer Service Representative (Full-Time)
Disabled Veteran Solutions (DVS)

Make an Impact Through Meaningful Work

Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, health & human services, and state benefits.

This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.

Start Date: June 15, 2026
Initial training will take place during your first two weeks.

Position Overview

In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.

Responsibilities include:

  • Answering inbound calls and providing a positive, solution-oriented customer experience
  • Assisting with basic technical troubleshooting and initiating support tickets as needed
  • Scheduling appointments at designated service locations
  • Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
  • Conducting follow-up calls to ensure issues are resolved and customers remain informed
  • Delivering consistent, high-quality service in a structured environment

Required Qualifications

We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.

  • High school diploma or GED required; additional education preferred
  • Prior customer service experience, particularly in call-driven environments
  • Strong verbal communication skills with the ability to build rapport quickly
  • Ability to troubleshoot basic technical issues independently
  • Comfortable working in a remote environment with minimal supervision
  • Ability to successfully complete an extensive credentialing and background check process

Preferred:

  • Bilingual (English/Spanish) candidates are strongly encouraged to apply

Technical & Work Environment Requirements

  • Reliable high-speed internet connection
  • Private, distraction-free workspace
  • Ability to navigate computer systems efficiently
  • DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset

Schedule & Training

  • Training Schedule: 9:00 AM - 4:30 PM EST
  • Regular Schedule - regular schedule set between the hours of 10:00am - 8:00pm - Monday - Friday

Consistent attendance and reliability are essential for success in this role.

Why Join DVS

Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.

At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.

Build a career where your work matters. Apply today to join the DVS team.


A pre-employment drug screening and criminal background check are required prior to employment.

Apply