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Remote Director Customer Service Jobs in Mount Prospect, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Lightology LLC

Director of Customer Service

IL · On-site +1

$100K - $120K/yr

Director of Customer Service Position reports to the Chief Business Officer (CBO) Job Location: Chicago, IL Job Type: Full-Time Pay Rate: $100,000 - $120,000 Yearly The primary function of the ...

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Remote Director Customer Service information

See Mount Prospect, IL salary details

$38.7K

$122.5K

$195.2K

How much do remote director customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for remote director customer service in Mount Prospect, IL is $122,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,400.00 and $146,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Mount Prospect, IL? The most popular types of Remote Customer Service jobs in Mount Prospect, IL are:
What are popular job titles related to Remote Director Customer Service jobs in Mount Prospect, IL? For Remote Director Customer Service jobs in Mount Prospect, IL, the most frequently searched job titles are:
What job categories do people searching Remote Director Customer Service jobs in Mount Prospect, IL look for? The top searched job categories for Remote Director Customer Service jobs in Mount Prospect, IL are:
What cities near Mount Prospect, IL are hiring for Remote Director Customer Service jobs? Cities near Mount Prospect, IL with the most Remote Director Customer Service job openings:
Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Mount Prospect, IL as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $122,535 per year, or $58.9 per hour.
Remote Customer Service

Remote Customer Service

Travel by Tilly

Franklin Park, IL • Remote

$16 - $21.75/hr

Other

Posted 20 days ago

Job description

Remote Customer Service Rep

Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves travel, enjoys organizing details, and finds joy in creating unforgettable vacation experiences for others.

Key Responsibilities:
  • Itinerary Design: Create personalized cruise and tour itineraries that match each clients preferences, including accommodations, excursions, transportation, and dining options.
  • Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets.
  • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing.
  • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience.
  • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests.
  • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations.
  • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.
Qualifications:
  • Must be 18 years of age or older.
  • Prior experience in travel planning, hospitality, or customer service is helpful but not required.
  • Strong attention to detail and excellent organizational skills.
  • Confident communicator with problem-solving abilities.
  • Comfortable working remotely and managing tasks independently.
  • Passionate about travel and creating memorable experiences for others.
What We Offer:
  • Flexible, remote work schedule.
  • Access to professional training, industry tools, and travel resources.
  • Opportunities for personal travel discounts.
  • Supportive, collaborative, and growth-focused team environment.

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