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Remote Director Customer Service Jobs in Edison, NJ

Director, Customer Success

New York, NY · Remote

$152K - $168K/yr

We are looking for a Director of Customer Success who is not here to maintain the status quo. You ... Redesign the Client Servicing Model * Run an analysis of all existing CS processes, playbooks, and ...

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Director Customer Service information

See Edison, NJ salary details

$40.4K

$127.7K

$203.4K

How much do remote director customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for remote director customer service in Edison, NJ is $127,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $152,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Edison, NJ? The most popular types of Remote Customer Service jobs in Edison, NJ are:
What are popular job titles related to Remote Director Customer Service jobs in Edison, NJ? For Remote Director Customer Service jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Director Customer Service jobs in Edison, NJ look for? The top searched job categories for Remote Director Customer Service jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Director Customer Service jobs? Cities near Edison, NJ with the most Remote Director Customer Service job openings:
Infographic showing various Remote Director Customer Service job openings in Edison, NJ as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $127,686 per year, or $61.4 per hour.
Remote Director, Demand Marketing

Remote Director, Demand Marketing

Cengage

Brooklyn, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Cengage rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

3rd of 17 rated publishing


Job description

Cengage is seeking a Director of Demand Marketing to lead strategy and execution of demand generation efforts. In this remote role, you will build customer acquisition strategies, execute integrated marketing campaigns, and collaborate cross-functionally with Product, Sales, and Revenue Operations. The ideal candidate will have 8+ years in demand marketing, strong analytical skills, and experience leading B2B marketing initiatives.

This position offers a competitive salary and a bonus target of 25%. #J-18808-Ljbffr


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Hours and flexibility

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About Cengage

Sourced by ZipRecruiter

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Industry

Education

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

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