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Remote Director Customer Service Jobs in Addison, IL

PainPoint Health

Customer Service Representative

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA ... remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

$105K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA ... remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource ...

DGI Supply

Customer Service Representative

Vernon Hills, IL · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative will be responsible for answering phone calls, replying to ... Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must:

Addison Group

Customer Service Representative

Buffalo Grove, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Able to work onsite everyday and two days remote after training * Strong organizational skills with ... Small CSR team, everyone pitches in and supports the daily tasks. * Need to be flexible and ...

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ...

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Showing results 41-60

All JobsCustomer Service JobsRemote Director Customer Service JobsRemote Director Customer Service Jobs in Addison, IL

Remote Director Customer Service information

See Addison, IL salary details

$39.1K

$123.6K

$196.9K

How much do remote director customer service jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote director customer service in Addison, IL is $123,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,200.00 and $147,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Service jobs in Addison, IL?

The most popular types of Remote Customer Service jobs in Addison, IL are:

What job categories do people searching Remote Director Customer Service jobs in Addison, IL look for?

The top searched job categories for Remote Director Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Director Customer Service jobs?

Cities near Addison, IL with the most Remote Director Customer Service job openings:

Remote Director Customer Service jobs near you
Infographic showing various Remote Director Customer Service job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $123,569 per year, or $59.4 per hour.

Customer Service Representative

PainPoint Health

Chicago, IL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Customer Service Representative 
Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time
Location: Remote

Looking for a rewarding career where you can make an impact every day?
Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices nationwide, where you'll help new patients get scheduled and educated about treatment options, all from the comfort of home, with a consistent weekday schedule.

Why You'll Love Working Here 

  • Fully remote position with a remote stipend 
  • Consistent Monday-Friday daytime schedule 
  • Warm leads only, no cold calling 
  • Meaningful work connecting patients to care 
  • Growth and continuing education support 
  • Comprehensive benefits package

What You'll Do
 As a Contact Center Representative, you'll play a key role in scheduling new patients for our affiliated pain clinics and surgery centers, handling inbound calls and following up with warm leads to educate them on treatment options.

  • Answer inbound calls from prospective new patients and assess their needs
  • Answer general questions regarding treatment options
  • Make outbound calls to incoming leads to educate them about possible treatments
  • Register and schedule new patients; send appropriate materials prior to appointments
  • Reschedule, cancel, and confirm appointments as needed
  • Provide excellent, timely customer service
  • Maintain operations by following established policies and procedures
  • Help track the effectiveness of new marketing initiatives
  • Contribute creative ideas to optimize marketing strategies
  • Perform other related duties as assigned

Qualifications

  • High school diploma or GED required
  • 1+ year of customer interaction or customer support experience (phone or face-to-face) strongly preferred
  • Previous healthcare facility and contact center experience preferred

Skills for Success

  • Excellent verbal and written communication
  • Strong interpersonal and customer service skills
  • Service-oriented approach to resolving customer concerns
  • Excellent organization and attention to detail
  • Comfortable learning new software and computer systems
  • Understanding of patient confidentiality requirements
  • Familiarity with medical terminology and office ethics
  • Proficiency with Microsoft Office Suite or related software

Benefits:

  • Health, dental, and vision insurance
  • Accident and life/AD&D insurance
  • Short- and long-term disability
  • HSA
  • Health management tools
  • Emergency travel assistance & ID-theft protection
  • LifeMart employee discount program
  • PTO & company-paid holidays
  • Paternal leave
  • 401(k) retirement plan
  • Remote stipend & travel reimbursement
  • Continuing education reimbursement
  • Bonusly employee recognition platform
  • DailyPay on-demand pay access

Join Our Team!
If you're looking for an opportunity to make a meaningful impact from home while helping patients access life-changing care, we'd love to hear from you.
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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