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Remote Direct Support Jobs in Alabama (NOW HIRING)

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Gadsden, AL · Remote

$12.75 - $17/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Florence, AL · Remote

$14 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Tuscaloosa, AL · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Birmingham, AL · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Complete a W-9 form and set up direct deposit. * Complete client-specific certification ...

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All JobsRemote Direct Support JobsRemote Direct Support Jobs in Alabama

Remote Direct Support information

See Alabama salary details

$8

$14

$18

How much do remote direct support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote direct support in Alabama is $14.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.91 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in a Remote Direct Support position?

A typical day as a Remote Direct Support professional involves regularly checking in with clients via phone or video calls, assisting with daily living tasks, and providing social or emotional support based on individual service plans. You may help clients with appointment scheduling, medication reminders, or resource navigation, and will frequently document progress or concerns using secure online systems. Collaboration with supervisors, case managers, or other support staff is common to ensure comprehensive care. This role often requires adaptability and self-motivation, as you manage your schedule while ensuring consistent, high-quality support to those you serve.

What is a Remote Direct Support job?

A Remote Direct Support job involves assisting individuals with disabilities or special needs through virtual communication rather than in-person interaction. Duties may include providing guidance, emotional support, and resources to help clients maintain independence and improve their quality of life. Support is typically offered through phone calls, video chats, emails, or other online platforms. This role requires strong communication skills, empathy, and the ability to adapt to clients' unique needs remotely.

What are the key skills and qualifications needed to thrive in the Remote Direct Support position, and why are they important?

To thrive as a Remote Direct Support professional, you need experience in supporting individuals with disabilities or mental health needs, a high school diploma or equivalent, and knowledge of care best practices. Familiarity with virtual communication platforms, basic documentation software, and, in some cases, relevant certifications such as CPR or First Aid are typically required. Strong interpersonal skills, patience, reliability, and problem-solving abilities will help you stand out in this role. These skills ensure you can provide safe, compassionate, and effective support to clients while working remotely and coordinating with care teams.

What are the most commonly searched types of Direct Support jobs in Alabama? The most popular types of Direct Support jobs in Alabama are:
What are popular job titles related to Remote Direct Support jobs in Alabama? For Remote Direct Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Direct Support jobs in Alabama look for? The top searched job categories for Remote Direct Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Direct Support jobs? Cities in Alabama with the most Remote Direct Support job openings:
Remote Direct Support jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Madison, AL • Remote

$14 - $18.50/hr

Contractor

Posted 14 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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