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Remote Direct Mail Print Production Jobs in Ohio

Steer

Manager of Customer Success

Akron, OH · Remote

... direct mail integration, reputation management, appointment reminders, declined/recommended ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

VYA Inc

Sales Executive

Cincinnati, OH · Remote

... our Print products, innovative Software and SaaS solutions. You'll be responsible for managing ... Sales Director Essential Functions and Responsibilities: * Be an avid Vya ambassador, always ...

Premier Health

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... mail), adjustment and other transactions. The Medical Billing Specialist performs daily, monthly ... printed daily c) Verify BWC claim/info is correctly processed 3) Charge Entry a) Ensure team ...

Premier Health

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... mail), adjustment and other transactions. The Medical Billing Specialist performs daily, monthly ... printed daily c) Verify BWC claim/info is correctly processed 3) Charge Entry a) Ensure team ...

Premier Health

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... mail), adjustment and other transactions. The Medical Billing Specialist performs daily, monthly ... printed daily c) Verify BWC claim/info is correctly processed 3) Charge Entry a) Ensure team ...

Premier Health

LEAD MEDICAL BILLING SPEC-REMOTE

Moraine, OH · On-site +1

$16.50 - $21/hr

... mail), adjustment and other transactions. The Medical Billing Specialist performs daily, monthly ... printed daily c) Verify BWC claim/info is correctly processed 3) Charge Entry a) Ensure team ...

ForgeFit

Remote Inside Sales Representative

Dayton, OH · On-site +1

... fitness directors, and facility managers through the buying process. Your focus will be on ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

ForgeFit

Remote Inside Sales Representative

Columbus, OH · On-site +1

... fitness directors, and facility managers through the buying process. Your focus will be on ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

GIA Legacy Planning

$30K - $60K/yr

Proven Warm Leads - High-intent inbound system (digital/direct response) - no cold calling required ... Weekly Payouts - Get paid fast on production Key Responsibilities * Consult with pre-qualified ...

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Showing results 21-40

All JobsDirect Mail Print Production JobsRemote Direct Mail Print Production JobsRemote Direct Mail Print Production Jobs in Ohio

Remote Direct Mail Print Production information

What is the difference between Remote Direct Mail Print Production vs Remote Print Production Specialist?

AspectRemote Direct Mail Print ProductionRemote Print Production Specialist
CredentialsExperience in print production, mailing regulations, and project managementSimilar credentials, often with additional graphic design or technical skills
Work EnvironmentPrimarily remote coordination with print vendors and mailing housesRemote or on-site depending on project needs, with focus on print setup and quality control
Industry UsageUsed in marketing, advertising, and direct mail campaignsCommon in printing companies, marketing agencies, and corporate communications

Remote Direct Mail Print Production focuses on managing the entire process of creating and mailing direct mail campaigns, including print coordination and mailing logistics. Remote Print Production Specialists handle broader print projects, often including design, setup, and quality assurance. While both roles require print industry knowledge and coordination skills, Remote Direct Mail Print Production is specifically tailored to direct mail campaigns and mailing regulations.

What are popular job titles related to Remote Direct Mail Print Production jobs in Ohio? For Remote Direct Mail Print Production jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Direct Mail Print Production jobs in Ohio look for? The top searched job categories for Remote Direct Mail Print Production jobs in Ohio are:
What cities in Ohio are hiring for Remote Direct Mail Print Production jobs? Cities in Ohio with the most Remote Direct Mail Print Production job openings:
Remote Direct Mail Print Production jobs near you

Manager of Customer Success

Steer

Akron, OH • Remote

Full-time

Posted 20 days ago

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About the Role
As the Manager of Customer Success, you will lead our team of 10 Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments. Reporting to the Director of Customer Success, you will be the bridge between personalized relationship management and digital-first automation. Your mission is to professionalize our CS operations by building a unified "Account Health" framework that works for every customer, regardless of size. You will lead a supportive, high-trust team and provide the strategic structure needed to turn "crowdsourced" Slack knowledge into repeatable, data-driven playbooks that drive global retention.

You Are

  • You understand that an Enterprise lead needs a different "touch" than a high-volume user, and you know how to build systems for both.
  • You don't wait for a clean dashboard; you dive into the data to find the trends, churn risks, and expansion opportunities yourself.
  • You can coach a CSM through a high-stakes executive presentation one hour and help them optimize an automated email sequence the next.
  • You thrive in the "grey area." You see messy data and ambiguous processes as a puzzle to solve rather than a roadblock.


You Will

  • Segment the Strategy: Define and iterate on the engagement models for our Enterprise (high-touch) and Scaled (tech-touch) tiers to maximize efficiency.
  • Build the Health Engine: Develop a standardized Account Health Scoring system that identifies risk across the entire 1,000+ account base.
  • Operationalize the "Hive-Mind": Transition the team from informal Slack-based collaboration to a structured internal knowledge base and formal playbooks.
  • Drive Proactive Retention: Move the team away from reactive "firefighting" by using leading indicators to trigger outreach before a customer is at risk.
  • Mentor & Measure: Manage the day-to-day performance of the CS team, using clear KPIs to drive accountability and professional growth.

You Have


Must Have:

  • Leadership Experience: 2+ years of experience managing a Customer Success team (or 4+ years as a Senior/Lead CSM ready for the next step).
  • Analytical Proficiency: Experience using data (CRM, BI tools, or Excel) to track health, predict churn, and report on team performance.
  • Systems Thinking: Ability to design processes that scale; you've successfully implemented a new tool, workflow, or playbook in the past.
  • High Emotional Intelligence: A coaching-first management style that fits our supportive, collaborative culture.

Nice to Have:

  • Technical Literacy: Ability to work with advanced data visualization tools.
  • CS Ops Familiarity: Experience selecting or implementing a CS Platform (e.g., Gainsight, Vitally, ChurnZero).
  • Experience with the automotive industry

Interview Process

1. Initial Screen - 30min

2. Hiring Manager Interview - 45min

3. Case Study Assessment - 45min

4. Cross-Functional Interview - 30min

Problem Solving Exercise - 60min

*We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20-30min.

We Offer

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high ownership culture
  • Opportunities for development and career growth

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.