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Remote Digital Operations Manager Jobs in Washington

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operation manager

Washington, DC · Remote

$150K - $190K/yr

Operations Manager Office of Medicare Hearings and Appeals (OMHA). / HHS REMOTE How a Operations Manager will Make an Impact: * Provide technical guidance for directing and monitoring information ...

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC Operations Manager to lead 24x7 cybersecurity and network operations within a complex federal enterprise environment.

Job Summary The Manager of Digital Content is responsible for executing digital marketing and content initiatives that support audience growth, engagement, and brand visibility across the Institute ...

Digital Product Manager

Washington, DC · On-site +1

$120K - $145K/yr

Digital Product Manager Location: Reston VA, NYC, or Portland OR. Must be willing to go into the local office 2 days/week. About This Role: We are looking for an experienced product manager to shape ...

This is a full-time, salaried, remote-work position. Candidate must reside in the Continental U.S ... digital marketing, account management, or customer success * Experience with digital advertising ...

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Remote Digital Operations Manager information

What are the key skills and qualifications needed to thrive as a Remote Digital Operations Manager, and why are they important?

To thrive as a Remote Digital Operations Manager, you need expertise in digital project management, process optimization, and a solid background in business or operations management, often backed by a relevant degree. Familiarity with project management tools (like Asana, Trello, or Jira), CRM systems, and data analytics platforms is typically required. Strong leadership, communication, and problem-solving skills set top performers apart, especially when coordinating distributed teams. These skills and qualifications are crucial for maintaining efficient digital workflows, driving organizational goals, and ensuring seamless remote collaboration.

How does a Remote Digital Operations Manager typically collaborate with cross-functional teams while working remotely?

As a Remote Digital Operations Manager, collaboration with cross-functional teams is often facilitated through digital project management platforms, regular virtual meetings, and asynchronous communication tools. You’ll frequently coordinate with departments such as marketing, IT, and customer support to streamline workflows and ensure alignment on digital initiatives. Clear communication and proactive status updates are crucial to overcoming the challenges of time zone differences and remote collaboration. Building strong relationships and setting clear expectations helps maintain productivity and fosters a collaborative team environment.

What is a Remote Digital Operations Manager?

A Remote Digital Operations Manager is a professional responsible for overseeing and optimizing digital processes and workflows within an organization, while working remotely. Their duties typically include managing digital projects, coordinating cross-functional teams, implementing digital tools and strategies, and ensuring efficient operation of online platforms. They play a crucial role in streamlining digital operations, improving productivity, and supporting business goals from a remote location. This role requires strong communication, organizational, and technical skills, as well as experience with digital platforms and remote collaboration tools.

What is the difference between Remote Digital Operations Manager vs Remote Digital Marketing Manager?

AspectRemote Digital Operations ManagerRemote Digital Marketing Manager
Primary FocusOverseeing digital processes, workflows, and operational efficiencyPlanning and executing marketing campaigns, content strategy, and brand promotion
Required SkillsProject management, digital tools, process optimizationSEO, content creation, analytics, advertising
Work EnvironmentCollaborates with IT, operations, and cross-functional teamsWorks closely with creative, sales, and marketing teams
Common CertificationsProject Management Professional (PMP), Agile certificationsGoogle Analytics, HubSpot, SEO certifications

The Remote Digital Operations Manager primarily focuses on streamlining digital workflows and ensuring operational efficiency across digital platforms. In contrast, the Remote Digital Marketing Manager concentrates on developing marketing strategies and campaigns to promote brands online. While both roles require digital skills and collaboration, their core responsibilities and skill sets differ significantly, making each role unique within the digital industry.

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Product Operations Manager

Product Operations Manager

Mondo

Centreville, VA • Remote

$135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Job Title: Product Operations ManagerLocation-Type: Remote (U.S. Based – CST/EST Preferred | Milwaukee or Chicago Preferred)Start Date Is: ASAPEmployment Type: PermanentCompensation Range: Up to $135,000 Base SalaryBenefits: Comprehensive Medical, Dental, Vision, PTO, 401(k), and Company BenefitsTravel: Approximately 25% (Quarterly Planning Sessions, Team Meetings, and Business Travel)Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description

Seeking an experienced Product Operations Manager to serve as the operational backbone between Product and Engineering, driving planning, execution, reporting, and process maturity across a growing product organization. This individual will partner closely with Product leadership to establish scalable operating rhythms, improve cross-functional alignment, and build the reporting infrastructure that enables data-driven decision making.

This role requires a highly organized operator who thrives at the intersection of Product, Engineering, and Executive Leadership. The ideal candidate has experience leading quarterly planning, optimizing Jira environments, building executive KPI dashboards, and leveraging AI tools to streamline workflows, reporting, and operational efficiency.

Day-to-Day Responsibilities

  • Own and facilitate quarterly planning across Product and Engineering, ensuring priorities are aligned, work is properly scoped, and teams are prepared for successful execution

  • Drive accountability across Product Managers, Engineering Managers, and cross-functional stakeholders by tracking commitments, dependencies, delivery timelines, and execution against strategic goals

  • Partner directly with Product leadership to establish scalable Product Operations processes that improve organizational effectiveness and operational maturity

  • Build and automate KPI reporting infrastructure, replacing manual reporting with scalable dashboards and executive reporting for leadership and board-level visibility

  • Analyze product and operational performance metrics, identify trends, risks, and opportunities, and provide actionable recommendations that improve execution and delivery

  • Own and optimize Jira and Jira Product Discovery, including workflows, reporting, dashboards, backlog organization, prioritization processes, and operational best practices

  • Improve roadmap visibility, planning accuracy, and execution consistency across Product and Engineering teams

  • Establish standardized operating cadences for planning, reporting, roadmap reviews, retrospectives, and cross-functional communication

  • Partner with Engineering and Product leaders to identify process improvements that increase delivery predictability and reduce operational friction

  • Leverage AI tools such as Claude, ChatGPT, or Microsoft Copilot to automate reporting, improve documentation, summarize planning sessions, and increase team efficiency

  • Enable self-service access to operational metrics while driving adoption of scalable reporting and governance practices across the organization

Minimum Requirements

  • 5 years of experience in Product Operations, Product Program Management, Technical Program Management, Technical Operations, or a related function supporting Product and Engineering organizations

  • Demonstrated experience owning quarterly planning, roadmap planning, prioritization, and cross-functional execution across Product and Engineering teams

  • Deep expertise with Jira and Jira Product Discovery, including workflow optimization, reporting, dashboards, backlog management, and operational governance

  • Strong analytical mindset with experience designing KPI dashboards, executive reporting, operational metrics, and scalable reporting frameworks

  • Experience automating reporting and leveraging data to improve product operations, delivery performance, and organizational decision-making

  • Experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar technologies to improve workflows, reporting, documentation, and operational efficiency

  • Proven ability to influence Product, Engineering, and executive stakeholders without direct authority while driving accountability across multiple teams

  • Experience working within Agile software development environments and collaborating closely with Product Managers, Engineering Managers, and technical leadership

  • Excellent communication, organization, stakeholder management, and facilitation skills with experience leading planning sessions and executive-level discussions

  • Self-starter with a proactive, process-oriented mindset who thrives in fast-paced, evolving product organizations

Preferred Qualifications

  • Experience supporting B2B SaaS or enterprise software organizations

  • Experience administering or optimizing Atlassian tools, including Jira Product Discovery

  • Experience building self-service dashboards using Power BI, Tableau, Looker, or similar business intelligence platforms

  • Familiarity with SQL, APIs, or data visualization tools used to automate operational reporting

  • Experience supporting Product Operations within high-growth technology organizations

  • Experience working with executive leadership to establish operational governance, planning cadences, and performance reporting

  • Experience supporting organizations serving government or highly regulated industries

  • Experience implementing AI-enabled operational processes and workflow automation across Product organizations