Remote Developer Support Engineer Jobs in Illinois

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies-an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, longterm careers.

Good Things You Can Count On.  Hybrid schedule: 2 days remote / 3 inoffice  Predictable hours (no nights, weekends, or holidays)  Competitive pay + generous PTO  Medical, dental & vision starting day one  401(k), tuition reimbursement & longevity bonuses

Responsibilities

BASIC FUNCTIONThe DevOps Engineer will lead, own, and enhance all DevOps operations across Berkshire Hathaway GUARD Insurance. This role focuses on modernizing CI/CD processes, improving Azure DevOps (ADO) Pipelines, strengthening automation, and serving as the primary point of contact for DevOps strategy and execution. The engineer will partner closely with Engineering, Cybersecurity, and Cloud/Infrastructure teams to ensure secure, scalable, and efficient deployment practices.

ESSENTIAL RESPONSIBILITIES AND PRINCIPAL ACCOUNTABILITIESThis section contains essential responsibilities and principal accountability assigned to the job. They describe the fundamental nature of the job which occupies a large proportion of the employee's time. Some items to consider: Lead end-to-end management of Azure DevOps Pipelines, including build, release, automation, branching, templates, and YAML governance. Modernize existing CI/CD infrastructure, introducing automation standards, pipeline templates, IaC practices, and deployment best practices. Partner with Engineering teams to streamline deployments, improve developer experience, and reduce manual steps. Collaborate with Cybersecurity on DevSecOps practices, vulnerability scanning, secrets management, and secure coding integrations. Work with Cloud/Infrastructure to optimize scaling, containerization, environment reliability, and cloud resource governance. Own monitoring and observability pipelines, including logs, metrics, dashboards, and alerting for build/release systems. Define and document DevOps standards, operational runbooks, release policies, and deployment processes. Troubleshoot pipeline issues, resolve build failures, and stabilize deployment processes across environments. Drive automation initiatives, reducing manual operations across infrastructure and application lifecycles. Assist in ADO administration: permissions, boards integration, repo structure, branching strategies, and policy setup. Evaluate emerging DevOps technologies and recommend improvements aligned with modernization goals.

Qualifications

5-7 years of DevOps engineering experience with enterprise-scale CI/CD systems. Strong .NET ecosystem understanding, including build processes, packaging, testing, and deployment. Expertise with Azure DevOps Pipelines (classic + YAML), Repos, Artifacts, and Boards. Hands-on experience with PowerShell, Bash, Python, or other scripting languages. Experience building automated pipelines incorporating unit testing, code quality scanning, SAST, dependency scanning, and security validation. Deep familiarity with Windows Server, IIS deployments, and .NET Framework/Core application delivery. Strong understanding of Git workflows, branching strategies, pull request policies, and source control governance. Experience with cloud engineering concepts (Azure preferred), including resource groups, networking basics, compute resources, and containerization. Solid troubleshooting and diagnostic skills across build, release, network, and infrastructure layers.

Preferred Qualifications: Experience with Infrastructure as Code tools (ARM/Bicep/Terraform). Familiarity with Docker and container orchestration. Experience integrating security scanning tools (PumaScan, SonarQube, Snyk, etc.). Knowledge of automation frameworks and deployment patterns (blue/green, canary, slot swaps). Agile Scrum experience; ability to work effectively in cross-functional agile delivery teams. Strong communication and collaboration skills across development, cloud, cybersecurity, and management teams.

Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or similar preferred. Equivalent real-world experience considered for highly qualified candidates.

Salary Range $65,900.70 - $152,611.80 + bonus 

In accordance with applicable pay transparency laws, this range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

Parsippany, NJ; Conshohocken, PA; WilkesBarre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ. 

Applicants must be authorized to work in the U.S. without current or future sponsorship.

Employment Type: FULL_TIME