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Remote Developer Support Engineer Jobs in California

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Provide support through ticketing systems, telephone, email, and remote login tools. * Address ... Work closely with global support and engineering teams to resolve technical issues and address ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

Provide support through ticketing systems, telephone, email, and remote login tools. * Address ... Work closely with global support and engineering teams to resolve technical issues and address ...

Generac

Sales Engineer - Data Centers

Los Angeles, CA · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Runware

Developer Relations Engineer

San Francisco, CA · On-site +1

Developer Engagement * Support developers across Discord, GitHub, X/Twitter, Reddit, and other ... Benefits We're a remote-first collective, meeting in person twice a year to plan, brainstorm ...

KEYENCE

Field Application Engineer '27

San Diego, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Costa Mesa, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Campbell, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Walnut Creek, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

El Segundo, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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All JobsDeveloper Support Engineer JobsRemote Developer Support Engineer JobsRemote Developer Support Engineer Jobs in California

Remote Developer Support Engineer information

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

What are the most commonly searched types of Developer Support Engineer jobs in California?

The most popular types of Developer Support Engineer jobs in California are:

What cities in California are hiring for Remote Developer Support Engineer jobs?

Cities in California with the most Remote Developer Support Engineer job openings:

Remote Developer Support Engineer jobs near you

Senior Technical Support Engineer

Centric Software

San Francisco, CA • Remote

Full-time

Posted 26 days ago

Job description

About Centric Software:

CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equipretail, fashion,luxury, footwear,outdoor, homeand consumer goodsbrandswithpioneering best-of-breed solutionsto plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.Our technologypowers brandstostreamline processes, driveefficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

JobTitle: Senior Technical SupportEngineer

Location: Remote

About CentricSoftware:
Centric Software stands at the forefront of innovation, deliveringcutting-edgePLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage,optimize, and execute their critical processes with ease.
From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility.

Job Summary:

We are seeking a Technical Support Consultant to join our growing team. You will play a pivotalrole,in delivering exceptional customer support and technical guidance. With a primary focus on our North America customers,you'lladdress their inquiries and provide efficient solutions. Given Centric Software's specialization in fashion and consumer goods technology,you'llplay a critical role in empowering businesses to bring their products to market.

To apply for this position please log into our website atwww.centricsoftware.com.

Key Responsibilities:

  • Resolve customer queries and issues promptly, adhering to SLAs.

  • Collaborate with R&D, Services,Cloud Operations,and Pre-sales teams to address bugs and ensure project timelines.

  • Manage complex customer accounts and understand their hardware and software setups.

  • React quickly to major customer issues.

  • Ensure system availability and functionality for customers.

  • Analyze complex problems and propose solutions.

  • Establish credibility with internal and external customers.

  • Achieveproficiencyin Centric 8 software installation and functionality.

Qualifications:

  • Demonstratedexpertisein customer-facing roles, coupled with strongsoftwaretroubleshooting skills

  • Experience insoftware installation, database management (SQL Server, Oracle), and cloud infrastructure (AWS, Azure, Google Cloud)

  • Bachelor's or Master'sdegree in computer engineering, IT, Fashion Design, ora relatedfield.

  • Minimum of5years' experience in a similar role, preferably within the technology or fashion industry.

  • Familiarity with PLM/PDM solutions and cloud infrastructure is highly desirable.

What we offer:

  • Competitive salary and comprehensive benefits package.

  • A dynamic and collaborative work environment within an international team.

  • Opportunities for professional growth and skill development in a rapidly evolving industry

This role is ideal for individuals eager to drive innovation andleveragecutting-edgeAI technologies to enhance our product offerings at Centric Software. If you are passionate about AI/ML andpossessthe technicalexpertiseto transform ideas into reality, we encourage you to apply.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Apply