GIS Analyst GISP Required
Goldsboro, NC · Remote
$70K - $85K/yr
... Desktop, ArcGIS Online, ArcGIS Enterprise.) * Experience interfacing with clients. * Support system ... This is a remote position.
Quick apply
GIS Analyst GISP Required
Goldsboro, NC · Remote
$70K - $85K/yr
... Desktop, ArcGIS Online, ArcGIS Enterprise.) * Experience interfacing with clients. * Support system ... This is a remote position.
GIS Technician
Goldsboro, NC · Remote
$45K/yr
Esri ArcGIS Desktop and/or Pro familiarity is required. * Provide training, troubleshooting and ... This is a remote position.
Quick apply
GIS Technician
Goldsboro, NC · Remote
$45K/yr
Esri ArcGIS Desktop and/or Pro familiarity is required. * Provide training, troubleshooting and ... This is a remote position.
Remote Desktop Support information
See Wilson, NC salary details
$8.82 - $11.65
4% of jobs
$11.65 - $14.48
1% of jobs
$14.48 - $17.30
12% of jobs
$18.27 is the 25th percentile. Wages below this are outliers.
$17.30 - $20.13
23% of jobs
The median wage is $21.47 / hr.
$20.13 - $22.96
20% of jobs
$22.96 - $25.78
14% of jobs
$25.96 is the 75th percentile. Wages above this are outliers.
$25.78 - $28.61
9% of jobs
$28.61 - $31.44
5% of jobs
$31.44 - $34.27
5% of jobs
$34.27 - $37.09
4% of jobs
$37.09 - $39.92
2% of jobs
$8
$23
$39
How much do remote desktop support jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for remote desktop support in Wilson, NC is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.88 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in Wilson, NC?
The most popular types of Desktop Support jobs in Wilson, NC are:
What are popular job titles related to Remote Desktop Support jobs in Wilson, NC?
For Remote Desktop Support jobs in Wilson, NC, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Wilson, NC look for?
The top searched job categories for Remote Desktop Support jobs in Wilson, NC are:
What cities near Wilson, NC are hiring for Remote Desktop Support jobs?
Cities near Wilson, NC with the most Remote Desktop Support job openings:
$70K - $85K/yr
Full-time
Medical, Retirement, PTO
Posted 4 days ago
Job description
Benefits:
Job Purpose:
Under general supervision of the GIS Manager, the GIS Analyst will collect, compile, organize, and analyze spatial and tabular data to assist in the development of GIS applications. Analysts will also be responsible for updating and maintaining complex database information using current technologies. This position includes a customer service element to provide GIS data and information to external customers.
Job Description and Requirements
Required Knowledge and Skills:
• Ability to write GIS strategic planning, policies/procedures, and GIS technical documents with a potential audience of government executives, government technical and non-technical staff.
• Publish GIS data, maps, analysis, reports, charts, and graphs in the form of static and online content.
• Provide GIS system administration, GIS database editing, geocoding, geoprocessing, data conversion, workflow management, spatial analysis, and quality control processes in desktop and web-based environments.
• Develop and maintain GIS files and associated spatial and tabular databases.
• 4+ years of experience working with the Esri software ecosystem (ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise.)
• Experience interfacing with clients.
• Support system & online content sharing by integrating GIS and related data.
• Research, create, and produce spatial layers, analysis, maps, reports, charts, and cartographic displays.
• Assist with research and implement new GIS spatial files.
• Assist with the creation of documents and presentations to convey planning recommendations,
division/departmental communication initiatives, and GIS-related technical/business documentation.
• Perform related work as required.
• Must have knowledge of cartography standards, drafting principles, and computer design and graphics software.
• Must have technical expertise to troubleshoot and resolve complex mapping/GIS issues.
• Must have the ability to communicate ideas clearly and concisely, orally and in writing; ability to establish and maintain effective relationships with other staff; ability to research, collect, organize, and analyze data, and to prepare technical reports and recommendations.
• Ability to present ideas and speak effectively to groups.
Required Education and Experience:
GISP Required for this role.
• Bachelor’s degree in environmental studies, Geography, Mathematics, IT, Environmental Planning, GIS Technology, Cartography, Computer Science, or related field required.
• 4+ years of experience with Esri software.
• Experience in a responsible project management role.
• Excellent administrative and organizational capabilities.
• Proven organizational and problem-solving skills, as well as attention to detail.
• Excellent communication and cartographic skills.
• Eagerness to learn and open to feedback.
• Demonstrates professionalism, positive attitude, flexibility, and strong initiative.
- Simple IRA Matching
- Health insurance
- Paid time off
- Training & development
Job Purpose:
Under general supervision of the GIS Manager, the GIS Analyst will collect, compile, organize, and analyze spatial and tabular data to assist in the development of GIS applications. Analysts will also be responsible for updating and maintaining complex database information using current technologies. This position includes a customer service element to provide GIS data and information to external customers.
Job Description and Requirements
Required Knowledge and Skills:
• Ability to write GIS strategic planning, policies/procedures, and GIS technical documents with a potential audience of government executives, government technical and non-technical staff.
• Publish GIS data, maps, analysis, reports, charts, and graphs in the form of static and online content.
• Provide GIS system administration, GIS database editing, geocoding, geoprocessing, data conversion, workflow management, spatial analysis, and quality control processes in desktop and web-based environments.
• Develop and maintain GIS files and associated spatial and tabular databases.
• 4+ years of experience working with the Esri software ecosystem (ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise.)
• Experience interfacing with clients.
• Support system & online content sharing by integrating GIS and related data.
• Research, create, and produce spatial layers, analysis, maps, reports, charts, and cartographic displays.
• Assist with research and implement new GIS spatial files.
• Assist with the creation of documents and presentations to convey planning recommendations,
division/departmental communication initiatives, and GIS-related technical/business documentation.
• Perform related work as required.
• Must have knowledge of cartography standards, drafting principles, and computer design and graphics software.
• Must have technical expertise to troubleshoot and resolve complex mapping/GIS issues.
• Must have the ability to communicate ideas clearly and concisely, orally and in writing; ability to establish and maintain effective relationships with other staff; ability to research, collect, organize, and analyze data, and to prepare technical reports and recommendations.
• Ability to present ideas and speak effectively to groups.
Required Education and Experience:
GISP Required for this role.
• Bachelor’s degree in environmental studies, Geography, Mathematics, IT, Environmental Planning, GIS Technology, Cartography, Computer Science, or related field required.
• 4+ years of experience with Esri software.
• Experience in a responsible project management role.
• Excellent administrative and organizational capabilities.
• Proven organizational and problem-solving skills, as well as attention to detail.
• Excellent communication and cartographic skills.
• Eagerness to learn and open to feedback.
• Demonstrates professionalism, positive attitude, flexibility, and strong initiative.
This is a remote position.
About Geographic Technologies Group
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Goldsboro, NC, US
Year founded
1997