Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities ...
Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities ...
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80 - $4.50/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80 - $4.50/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher Independent Contractor to Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher Independent Contractor to Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer High-speed internet connection Professional phone / headset Organized ...
Freight Dispatcher (Independent Contractor) $1,800 to $4,500+ Weekly Potential
Wichita, KS · Remote
$1.80K - $4.50K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer High-speed internet connection Professional phone / headset Organized ...
Complete account level overviews, desktop reviews and risk assessments to support zone and regional ... remote working. Please feel free to discuss flexible working arrangements with us. We believe in ...
Complete account level overviews, desktop reviews and risk assessments to support zone and regional ... remote working. Please feel free to discuss flexible working arrangements with us. We believe in ...
Disaster Tech Response Team - Wichita, KS
Wichita, KS · On-site +1
Provide remote or on-site IT support to displaced residents and relief organizations * Help set up device charging stations, computer labs, or communications hubs * Assist with cybersecurity, data ...
Disaster Tech Response Team - Wichita, KS
Wichita, KS · On-site +1
Provide remote or on-site IT support to displaced residents and relief organizations * Help set up device charging stations, computer labs, or communications hubs * Assist with cybersecurity, data ...
Remote Desktop Support information
See Wichita, KS salary details
$9.97 - $13.16
4% of jobs
$13.16 - $16.35
1% of jobs
$16.35 - $19.54
12% of jobs
$20.63 is the 25th percentile. Wages below this are outliers.
$19.54 - $22.74
23% of jobs
The median wage is $24.25 / hr.
$22.74 - $25.93
20% of jobs
$25.93 - $29.12
14% of jobs
$29.32 is the 75th percentile. Wages above this are outliers.
$29.12 - $32.31
9% of jobs
$32.31 - $35.51
5% of jobs
$35.51 - $38.70
5% of jobs
$38.70 - $41.89
4% of jobs
$41.89 - $45.08
2% of jobs
$9
$26
$45
How much do remote desktop support jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote desktop support in Wichita, KS is $26.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.38 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are remote desktop support jobs?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in Wichita, KS? The most popular types of Desktop Support jobs in Wichita, KS are:
What are popular job titles related to Remote Desktop Support jobs in Wichita, KS? For Remote Desktop Support jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Wichita, KS look for? The top searched job categories for Remote Desktop Support jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Remote Desktop Support jobs? Cities near Wichita, KS with the most Remote Desktop Support job openings:
Full-time
Medical, PTO
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Job description
Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of interactions.
Candidates should be high school graduates with strong analytical skills and a thorough understanding of Microsoft and Apple systems. Benefits include healthcare coverage and paid vacation from day one. #J-18808-Ljbffr