Remote Desktop Support Jobs in Manhattan, KS (NOW HIRING)

Summary
The Information Technology Specialist with primary focus on a database administration for specialized scientific, laboratory, and administrative systems in support of both APHIS and Agricultural Research Service (ARS) users at the National Bio and Agro-Defense Facility (NBAF) in a combined services environment. This position is responsible for database management within the Information Technology unit of the NBAF based in Manhattan, KS.
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Duties
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• The duties may include, but are not limited to:
• Works with database system dependencies, including storage, networking, and server operating systems.
• Works with application middleware solutions, including configuration and securing of application environments.
• Ensures that the data management components remain in good working order and infrastructure issues are promptly addressed.
• Researches, tests, and proposes new database and data management solutions to meet the ever-changing needs of the NBAF scientific community and its stakeholders.
• Provides operational support for other necessary system components as they relate to databases, such as laboratory information systems, stakeholder submissions, and quality management.
• Provides support for application development platforms, including integration and connectivity to database and data management systems.
• Works with both Mac and Windows endpoint on the installation and integration of system patches, updates, and enhancements.

Requirements
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Conditions of employment

• You must be a US Citizen or US National.
• Individuals who were born male after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served. Refer to the Next Steps section for more information.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
• Testing Designated Position: Selectee must submit to a urinalysis to screen for illegal drug use prior to appointment and random testing thereafter. Final appointment and continued employment is conditional on negative results for illegal drug use.
• Selectee will be subject to a pre-employment medical statement and/or exam.
• Valid state driver's license is required at the time of application.
• All USDA employees are required to be enrolled in Continuous Vetting, which authorizes government agencies to receive notifications of criminal activity on individuals who hold low risk, public trust, or national security positions.
• The incumbent is subject to possible exposure to contagious diseases, pathogens, and other environmental hazards within the laboratories. He/she is expected to have a strong awareness of and willingness to comply with safety rules and regulations.
• Incumbent is expected to disrobe, shower in and shower out, and wear laboratory-issued uniforms when working in high Bio-Security Level 4 laboratories as a regular part of his/her duties.
• This position is subject to unscheduled overnight details of undetermined lengths in the event of APHIS emergencies or other conditions requiring immediate response, as required by the Agency.
• Incumbent is also expected to wear appropriate personal safety equipment when necessary (safety glasses/goggles, laboratory scrubs, coveralls, rubber boots, etc.)

Qualifications
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.
TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
FOR THE GS-12 GRADE LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-11 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates:

• Assisting with the installation and integration of system patches, updates, and enhancements to Windows and Mac workstations;
• Troubleshooting and resolving a range of technical issues involving computers, devices, and mixed hardware/software environments; and
• Providing general technical guidance on system capabilities, configurations, and integration needs under normal supervision.

In addition, all applicants qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. Applicants must demonstrate possession of these competencies within the body of the resume; no separate statements addressing them are required.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Note: There is no education substitution for this grade level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have an education qualification requirement.
Additional information

• Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100 to receive selection priority.
• Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA).
• For more information on applying under special hiring authorities such as the Veteran's Recruitment Act (VRA), 30 percent disabled veterans, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website.
• Farm Service Agency (FSA) County Employees: Permanent County employees without prior Federal tenure who are selected for a Civil Service position under Public Law 105-277 will be given a career-conditional appointment and must serve a 1-year probationary period.
• Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Refer to PUBLIC LAW 114-47-AUG. 7, 2015.
• First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected.
• Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee.
• Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
• You are expected to wear appropriate personal safety equipment.
• Some lifting of equipment weighing 50 lbs. or less such as microcomputers and printers may be required.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.