2

Remote Desktop Support Jobs in Warren, OH (NOW HIRING)

Remote Desktop Support information

See Warren, OH salary details

$8

$23

$39

How much do remote desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote desktop support in Warren, OH is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What job categories do people searching Remote Desktop Support jobs in Warren, OH look for? The top searched job categories for Remote Desktop Support jobs in Warren, OH are:
What cities near Warren, OH are hiring for Remote Desktop Support jobs? Cities near Warren, OH with the most Remote Desktop Support job openings:
Infographic showing various Remote Desktop Support job openings in Warren, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,280 per year, or $23.2 per hour.

UVM UAS Remote Spray Pilot 2

The Davey Tree Expert Company

Kent, OH • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago


Davey Tree rating

7.0

Company rating: 7.0 out of 10

Davey Tree

Based on 101 frontline employees who took The Breakroom Quiz

6.7

Company rating compared to similar companies: 6.7 out of 10

Gardening and landscaping average

Based on 1,043 frontline employees who took The Breakroom Quiz


Job description

UVM UAS Remote Spray Pilot 2
Company: Davey Resource Group, Inc.
Locations: Kent, OH, Ohio City, OH
Additional Locations: Kent, OH
Work Site: Remote
Req ID: 222038
Position Overview
The UVM UAS Remote Pilot 2 is responsible for operating drones according to flight plans, planning flight paths, and collaborating with other pilots to ensure safe operations. This role provides mentorship to entry-level pilots, performs safety checks, and maintains accurate records for drone inspections, repairs, and maintenance. Additionally, the pilot follows FAA regulations, supports data collection and analysis, and participates in flight demonstrations and application of treatments using unmanned aerial systems (UAS).
Job Duties
• Provide mentorship and guidance to entry-level pilots, fostering their growth and helping them to enhance their skills.
• Operate a drone according to a specified flight plan, ensuring all tasks are completed and required forms are submitted as directed.
• Plan drone flight paths for routine cases, collaborating with other pilots and flight crews to ensure safe and efficient operations.
• Adhere to policies and procedures to ensure compliance with all FAA regulations.
• Report and record flight logs and findings, ensuring all necessary data is captured for each flight.
• Perform pre-flight, in-flight, and post-flight safety checks.
• Maintain accurate records for inspections, repairs, modifications, and routine maintenance to ensure proper UAS functioning.
• Inspect and service drones, replacing parts as needed, and troubleshoot equipment issues.
• Assist in the preparation and application of treatments using UAS, including mixing chemical products and seed mixes.
• Maintain communication with supervisors and managers regarding issues, problems, and resolutions.
• Apply relevant regulations and compliance standards to ensure legal and industry-specific requirements are consistently met.
• Assist in the review of data requests and support the design of appropriate solutions based on flight data.
• Organize and capture data accurately, developing skills to ensure consistency and correctness in data handling.
• Conduct research and compile basic reports, summarizing data and statistical findings to evaluate efficiency and suggest improvements.
• Perform visual inspections during flight demonstrations, ensuring equipment functions as intended, and assist with flight planning and monitoring to support the overall demonstration.
• Organize and prioritize daily work assignments to ensure tasks are completed efficiently.
• Represent the company and the client at professional meetings and communicate ideas, technical information and industry intelligence as appropriate.
• Participate in required and recurrent training.
• React appropriately in emergency situations.
• Perform other related duties as assigned.
• Follow all company policies, procedures, and work rules.
Qualifications
Required: Valid Remote Pilot Certificate (Part 107 license) from the FAA and approval for Part 137 UAS operations with completion of training or a degree in aviation, engineering, or a related field; or an equivalent combination of education and hands-on commercial experience with a variety of aircrafts.
Required: Valid driver's license and successfully pass a driving record check.
Required: Must be at least 21 years of age to be a Department of Transportation (DOT) certified driver for specific vehicles or equipment.
Required: If flying aircrafts over 55 pounds, must hold an FAA Class 2 or 3 medical certificate.
Required: Minimum of 100 documented flight hours on relevant UAS types.
Required: Ability to acquire applicable licenses as necessary per state requirements.
Required: Experience utilizing FAA regulations and restrictions, including working with airspace, LAANC, geozones, FAA waivers, and unlocks.
Required: Experience in flight mission planning and various execution software.
Required: Extensive experience with various sensors for photography, videography, photogrammetry, and LiDAR settings per mission requirements.
Required: Knowledge in principles, techniques and applications of unmanned aerial systems (UAS).
Required: Comfortable operating a UAS in various weather and light conditions.
Required: Hand-eye coordination to effectively operate remote piloting equipment and ensure precise control during flight operations.
Required: Demonstrated experience troubleshooting hardware, software, and mechanical issues.
Required: Strong skills and capabilities in at least one of the following areas of expertise: Remote sensing experience with imagery processing and photogrammetry software packages like Pix4D, DroneDeploy, DJI Terra, Agisoft Metashape, ENVI, ERDAS IMAGINE, Global Mapper, and DroneMapper; other automated pre-flight and flight planning software such as AirData, DJI Pilot, UgCS and Auterion; or GIS experience with two or more desktop GIS software packages like Esri ArcGIS, AutoCAD, QGIS, Microstation, or other geospatial tools.
Required: Willing and able to travel, including on short notice, for emergency situations and disaster response.
Required: Ability to work independently and with attention to detail.
Required: Proficient in computer software and programs necessary to complete job duties.
Additional Information
What We Offer [Benefits]:
We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.
• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!
* All listed benefits available to eligible employees on Day 1.
** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.
Company Overview
Divisional Overview
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
Davey Resource Group, Inc., is a leader in the natural resource, environmental, and forestry consulting industries throughout the United States. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com.
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.
Employment Type: Permanent
Job Type: Part Time
Travel Expectations: None

Working at Davey Tree


What Davey Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom