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Remote Desktop Support Jobs in Wakefield, MA (NOW HIRING)

Service Team Specialist

Boston, MA · Remote

$35 - $40/hr

The role will also support projects that address emerging technology needs and improve service ... Serve as Technical Lead or Subject Matter Expert on assigned projects, including desktop and laptop ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

New

COB Representative

Somerville, MA · Remote

$22.22 - $31.71/hr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... This is a remote role that can be done from most US states * The schedule for this position is ...

... supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

... supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

COB Representative

Somerville, MA · On-site +1

$22.22 - $31.71/hr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... This is a remote role that can be done from most US states * This is a Monday-Friday role with ...

... supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Supply Chain Analyst II

Waltham, MA · On-site +1

$86K - $90K/yr

... Remote) Responsible for determining opportunities to automate, standardize and support business ... desktop ETL tools including Data Guru or Alteryx. This is a telecommuting position working f ...

Showing results 21-40

Remote Desktop Support information

See Wakefield, MA salary details

$10

$28

$48

How much do remote desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote desktop support in Wakefield, MA is $28.46, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.45 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Wakefield, MA?

The most popular types of Desktop Support jobs in Wakefield, MA are:

What job categories do people searching Remote Desktop Support jobs in Wakefield, MA look for?

The top searched job categories for Remote Desktop Support jobs in Wakefield, MA are:

What cities near Wakefield, MA are hiring for Remote Desktop Support jobs?

Cities near Wakefield, MA with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Wakefield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,195 per year, or $28.5 per hour.

New England Wetlands Specialist (Remote or Hybrid)

Tetra Tech

Boston, MA • On-site, Remote

$81K - $107K/yr

Full-time

Re-posted 27 days ago


Tetra Tech rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

404th of 450 rated engineering


Job description

The Opportunity:

Tetra Tech is adding a New England Wetlands Specialist to support wetland delineation, permitting, and natural resources projects throughout Massachusetts, Maine, Connecticut, New Hampshire, Rhode Island, and Vermont.

The successful candidate will support utility, renewable energy, transmission, and infrastructure projects by conducting wetland delineations, stream assessments, natural resource surveys, and environmental permitting activities. This position is ideal for a field-oriented professional with strong technical expertise in wetland science, regulatory permitting, and environmental compliance throughout New England.

Experience supporting utility companies and renewable energy projects in Massachusetts and Maine is highly desirable.

Location: Flexible within New England (Remote or Hybrid)

Why Tetra Tech:

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges.  Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world.  For over 50 years, we have been at the forefront of innovation and sustainability.  Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development.  Our work has improved more than 625 million lives around the world.

Your Impact:

Join Tetra Tech to make a real difference.  Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.

 

Essential Job Functions:

Wetland Delineation & Field Investigations

  • Conduct wetland delineations, stream assessments, and natural resource field surveys throughout New England.
  • Perform desktop reviews, field investigations, wetland function and value assessments, and habitat evaluations.
  • Delineate wetlands using the 1987 U.S. Army Corps of Engineers Wetland Delineation Manual and applicable Regional Supplements.
  • Collect GPS field data and prepare maps, field documentation, and supporting environmental data.
  • Conduct year-round fieldwork in varying weather conditions and challenging terrain.

Environmental Permitting

  • Prepare and support permit applications for federal, state, and local environmental review.
  • Assist with development of permit packages addressing wetland impacts, resource evaluations, and environmental documentation.
  • Support projects requiring coordination with:
    • Local Conservation Commissions
    • U.S. Army Corps of Engineers (USACE)
    • State environmental agencies throughout New England
  • Identify permitting requirements associated with wetland and stream impacts.
  • Support environmental permitting for utility, transmission, renewable energy, and infrastructure projects.

Technical Support & Client Coordination

  • Prepare technical reports, resource summaries, impact assessments, and permit documentation.
  • Provide technical recommendations regarding wetland permitting strategies and project constraints.
  • Coordinate with project managers, clients, subcontractors, and regulatory agencies.
  • Maintain high-quality technical work products while supporting multiple projects simultaneously.
  • Conduct activities in line with internal procedures, legislation, and industry standards.
  • Pursue continuous professional development and maintain a high degree of discipline knowledge and awareness.
  • Work in a safe manner at all times and report all health and safety incidents and concerns.
  • Additional duties as required.

 

Required Qualifications:

  • Bachelor's degree in Biology, Environmental Science, Ecology, Environmental Studies, Natural Resources, or a related field.
  • 3-5 years of professional experience conducting wetland delineations and environmental permitting support.
  • Ability to independently delineate wetlands throughout Massachusetts and other New England states.
  • Experience with the Massachusetts Wetlands Protection Act and local Conservation Commission permitting processes.
  • Experience supporting USACE Section 404, 401, and Section 10 permitting within the New England District.
  • Experience preparing or supporting federal, state, and local permit applications.
  • Knowledge of wetland ecology, hydrology, soil classification, and habitat assessment.
  • Experience reading aerial photography, topographic maps, and environmental resource mapping.
  • Experience with GPS data collection and field mapping technologies.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and the ability to work independently.
  • Must possess a valid driver's license with a clean driving record without restrictions.

Preferred Qualifications:

  • Professional Wetland Scientist (PWS).
  • New Hampshire Certified Wetlands Scientist and/or Connecticut Certified Soil Scientist.
  • Experience supporting utility companies, electric transmission, renewable energy, or infrastructure projects.
  • Experience with the Massachusetts Energy Facilities Siting Board (EFSB).
  • Experience conducting wetland function and value assessments.
  • Working knowledge of New England natural resources and environmental permitting practices.
  • Experience preparing wetland impact analyses, resource summaries, mitigation documentation, and permit narratives.

 

Physical Demands & Work Environment:

  • Ability to perform fieldwork in varying weather conditions and rugged terrain.
  • Ability to walk long distances over uneven ground while carrying field equipment.
  • Ability to travel throughout New England for field investigations, client meetings, and project support.
  • Combination of office, remote, and field-based work environments.

Life at Tetra Tech:

The perks of working at Tetra Tech include:

  • Comprehensive and market-competitive benefits.  https://www.tetratech.com/careers/life-at-tetra-tech/
  • Merit-based financial rewards.
  • Flexibility and company-wide commitment to work/life balance.
  • Collaborative team atmosphere that values the contributions of all employees.
  • Learning and development opportunities for ongoing professional growth. 

A pre-employment drug screen in compliance with federal regulations is required, along with a physical if needed.

Compensation:

Pay commensurate with experience.

Pay Range: $80,000-$120,000 yearly

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position.

At Tetra Tech, health and safety play a vital role in our success. Tetra Tech's employees work together to comply with all applicable health & safety practices and protocols, including public health orders and regulations that are mandated by local, state, provincial, federal, international authorities, and clients.

About Tetra Tech:

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Tetra Tech is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Explore our open positions at https://www.tetratech.com/careers  Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

X (Twitter): @TetraTechJobs

Additional Information
  • Organization: 194 CES

What Tetra Tech employees say

Pay

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Workplace

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Tetra Tech logo

About Tetra Tech

Sourced by ZipRecruiter

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 450 locations around the world. Our reputation rests on the technical expertise and dedication of our employees-21,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

Industry

Civil engineering construction and environmental consulting services

Company size

10,000+ Employees

Headquarters location

Pasadena, CA, US