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Remote Desktop Support Jobs in Gary, IN (NOW HIRING)

DVSport

Replay Technical Support Specialist

Chicago, IL · Remote

$45K - $65K/yr

Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software ...

CrewBloom

Medical Billing & Coding Specialist

Chicago, IL · Remote

$19.25 - $24.50/hr

... Specialist to support one of our US-based healthcare clients in a fully remote role. This ... Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer) , Intel Core i3 ...

ABB

VFD Technical Support Specialist

IL · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

New

Kaav Inc

Epicor P21 ERP Consultant

Chicago, IL · Remote

Chicago, IL (Remote) Job Summary We are seeking a highly skilled and motivated Epicor Prophet 21 ... Support both the desktop and web UI versions of P21. * Assist in training users and creating user ...

Resource Innovations

Energy Engineer

Chicago, IL · Remote

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Resource Innovations

Energy Engineer

Chicago, IL · On-site +1

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Katten

Technology Learning Specialist

Chicago, IL · On-site +1

... and supporting materials for instructor-led, virtual, blended, and self-paced training ... Strong conceptual understanding of desktop applications and MOS Certificate preferred. * Computer ...

Kobie Marketing

Senior Software Engineer

Chicago, IL · Remote

$125K - $165K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: · Flexible Time Off ...

MongoDB

Senior Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

... desktop via MongoDB Compass or in the browser via Atlas Data Explorer. This role is fully remote ... Familiarity with developing and supporting microservice based architectures using Kubernetes About ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Gary, IN

Remote Desktop Support information

See Gary, IN salary details

$10

$26

$45

How much do remote desktop support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote desktop support in Gary, IN is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $30.62 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Gary, IN?

The most popular types of Desktop Support jobs in Gary, IN are:

What are popular job titles related to Remote Desktop Support jobs in Gary, IN?

For Remote Desktop Support jobs in Gary, IN, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Gary, IN look for?

The top searched job categories for Remote Desktop Support jobs in Gary, IN are:

What cities near Gary, IN are hiring for Remote Desktop Support jobs?

Cities near Gary, IN with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Gary, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $55,875 per year, or $26.9 per hour.

Information Technology Consultant

Topel Forman

Chicago, IL • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique IT Consulting company with prominent Chicago based clients. You will have direct contact with clients via onsite office and home visits, as well as remote support. To learn more about TFIS, please visit our website at https://www.tfisllc.com/.

This is a full-time position. Evening and weekend work may be required for business-critical operations and project-driven tasks. We offer a competitive salary with full benefits, including health insurance, 401k, internet and cell phone payment and opportunity for continuing education.

Foundational Attributes

  • Personable and approachable.
  • Professional demeanor with a strong business acumen.
  • Comfortable working with a high level of autonomy.
  • Comfortable working and collaborating with a team.
  • Engenders a high degree of project ownership.
  • Ability to manage time well with a focus on generating billable hours.
  • Excellent troubleshooting methodology with an ability to research solutions for new problems.
  • Strong sense of operational security with a duty to maintain integrity of sensitive client data.
  • Ability to liaise with vendors and manage project budgets.
  • Excellent organizational and intercommunication
  • Eagerness to learn new technologies and methodologies.

Technical Proficiencies

  • Ability to design, troubleshoot, and maintain IT Infrastructure.
  • Strong working knowledge of workstation operating systems.
  • Experience with VMWare, Hyper-V, Cisco, NAS/SAN Storage, VPNs, Exchange, O365, SQL.
  • Configure and maintain Windows Server / Active Directory / Group Policy.
  • Install and manage firewalls, switches, Wi-Fi, and other network hardware.
  • Ability to troubleshoot & maintain Android and iOS mobile devices.
  • Documentation of processes, standards, and procedures for client systems.
  • Research and implement new hardware, applications, and IT related services.

Job Requirements

  • Undergraduate degree in Computer Science or similar.
  • 5-7 years working in the Information Technology field
  • Relevant software certifications are a plus.
  • Microsoft, Cisco, VMWare, CompTIA, etc.

Remote Work Internet Policy

Internet requirements for working remotely: We require an internet plan with the following minimum upload and download speeds for best connection: 100+ Mbps download and 20+ Mbps upload. Home Wi-Fi should be password protected.

Additional Requirements:

  • Valid driver's license required
  • This position can be very active and requires physical activity at times such as standing, walking, bending, kneeling, stooping, crouching, crawling, lifting, and climbing.