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Work From Home Desktop Support Jobs in Gary, IN (NOW HIRING)

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Steger, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Kouts, IN · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Richton Park, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Frankfort, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Posen, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Cedar Lake, IN · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Justice, IL · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

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Work From Home Desktop Support information

See Gary, IN salary details

$10

$26

$45

How much do work from home desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home desktop support in Gary, IN is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $30.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Desktop Support specialist, and why are they important?

To thrive as a Work From Home Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT or computer science, often supported by a CompTIA A+ or similar certification. Familiarity with remote access tools (such as TeamViewer or Remote Desktop), ticketing systems, and common enterprise software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users remotely and manage varied technical issues. These skills are essential for quickly resolving user problems, maintaining productivity, and delivering high-quality technical support from a remote environment.

What are some common challenges faced by Work From Home Desktop Support professionals and how can they be addressed?

Work From Home Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users remotely, and managing multiple support requests simultaneously. To address these challenges, strong remote diagnostic skills, clear communication, and proficiency with remote access tools are essential. Additionally, staying organized and maintaining detailed documentation helps ensure quick follow-up and resolution of user issues, fostering a positive support experience.

What is a Work From Home Desktop Support specialist?

A Work From Home Desktop Support specialist is an IT professional who provides technical assistance to users remotely, helping them resolve software, hardware, and network issues on their computers. They use remote tools to troubleshoot problems, install or update software, and guide users through solutions over phone, chat, or email. This role requires strong communication skills, technical expertise, and the ability to work independently from a home office. Typically, these specialists support employees or customers of a company to ensure their computer systems run smoothly.

What is the difference between Work From Home Desktop Support vs Remote Help Desk Technician?

AspectWork From Home Desktop SupportRemote Help Desk Technician
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, ITIL, or similar
Work EnvironmentHome office, client sites, or remoteHome office, remote support centers
Industry UsageIT support, tech companies, MSPsIT support, customer service, tech firms
Common Search IntentTechnical troubleshooting, hardware/software supportCustomer assistance, issue resolution, remote diagnostics

Work From Home Desktop Support primarily focuses on troubleshooting hardware and software issues for end-users remotely, often involving direct technical support. Remote Help Desk Technicians handle customer inquiries, provide remote diagnostics, and resolve technical problems via phone or chat. While both roles require similar certifications and work remotely, Desktop Support emphasizes hands-on technical fixes, whereas Help Desk roles focus more on customer communication and issue tracking.

What cities near Gary, IN are hiring for Work From Home Desktop Support jobs? Cities near Gary, IN with the most Work From Home Desktop Support job openings:
Work From Home Desktop Support jobs near you
Security Network Engineer - Work From Home

Security Network Engineer - Work From Home

Next Step Systems

Chicago, IL • On-site, Remote

$107.60K - $147.30K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Security Network Engineer - Work From Home
We are seeking a talented and self-motivated Security Network Engineer to join a growing IT team. This position is 100% Remote.
Security Network Engineer Responsibilities:
  • Day to day support of network and application environments.
  • Interact with all IT functional areas (e.g., architecture, design, network engineering, Helpdesk/Desktop support, application development and support).
  • Design the managing the network infrastructure security as well as assisting with the global network infrastructure.
  • Proactively suggest enhancements to existing configurations, technologies or procedures.
  • Troubleshoot intricate network and systems issues down to the bit level and up to the application layer.
  • Provide critical thinking to complex problems in a 24/7, mission critical network environment.
  • Process, monitor and prioritize trouble tickets.
  • Automate any and all tasks that can be automated.
  • Remote datacenter design support and management.
  • Assist in hardware/software purchases.
  • On-call rotation.
  • Support other key initiatives as the business dictates.

Security Network Engineer Qualifications:
  • Bachelor's Degree from a 4-year university in computer science, preferred, but not required.
  • 5+ years' experience in Network Administration/Engineering.
  • Thorough understanding of the TCP/IP suite and multicast management.
  • Knowledge of implementing and troubleshooting dynamic routing protocols such as BGP and OSPF.
  • Detailed knowledge of the OSI layers 1-4 and associated equipment.
  • Experience with managing connectivity for a largely remote workforce (software/hardware VPNs, head end units, load balancers, etc.).
  • Experience with packet sniffing applications (Snort, TCPDump, Wireshark, Netmon, etc.).
  • Experience performance tuning networking infrastructures.
  • Experience with cloud network management such as AWS, GCP, etc.
  • Extensive experience with firewall implementation and monitoring, with Cisco ASA and Palo Alto experience a huge plus.
  • Exceptional written and verbal communication skills. Must be able to interact with management, vendors and external parties and should be able to effectively communicate complex issues in a clear and concise manner. Must be able to thoroughly document implementations, modifications and removals.
  • Highly organized, self-motivated, able to multi-task, able to work independently as well as a team player.
  • Analytical and detail orientated.
  • Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
  • Experience with Corvil a plus.
  • Experience with scripting languages a plus (bash, python).
  • Experience with orchestration tools such as Ansible a plus.
  • Experience with Cisco ISE a plus.
  • Must have experience in 24x7 environments.
  • Experience within the financial industry with a robust background in network architecture and network security.

Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, Security Network Engineer, TCP/IP, Multicast, Multicasting, BGP, OSPF, OSI Layers, VPN, TCPDump, Wireshark, Netmon, AWS, GPS, Cisco ASA, Palo Alto, Networking, Network Architecture, Remote, Trading, Financial, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Security Network Engineers for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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