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Remote Desktop Support Jobs in Crown Point, IN (NOW HIRING)

Support and conduct commercial and industrial energy efficiency projects, including retro ... Responsibilities may include remote data analysis, desktop engineering review, savings calculations ...

Senior Cloud Engineer

Chicago, IL · On-site +1

$70K - $144K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... Location Remote based role with preference in Hub Office City. About The Job You're Considering ...

... and supporting materials for instructor-led, virtual, blended, and self-paced training ... Strong conceptual understanding of desktop applications and MOS Certificate preferred. * Computer ...

Senior Software Engineer

Chicago, IL · Remote

$125K - $165K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: · Flexible Time Off ...

Senior Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

... desktop via MongoDB Compass or in the browser via Atlas Data Explorer. This role is fully remote ... Familiarity with developing and supporting microservice based architectures using Kubernetes About ...

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Remote Desktop Support information

See Crown Point, IN salary details

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How much do remote desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote desktop support in Crown Point, IN is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.18 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Crown Point, IN?

The most popular types of Desktop Support jobs in Crown Point, IN are:

What are popular job titles related to Remote Desktop Support jobs in Crown Point, IN?

For Remote Desktop Support jobs in Crown Point, IN, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Crown Point, IN look for?

The top searched job categories for Remote Desktop Support jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Remote Desktop Support jobs?

Cities near Crown Point, IN with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Crown Point, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,278 per year, or $25.6 per hour.

Energy Engineer

Resource Innovations

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Resource Innovations is seeking an Energy Engineer to join our growing team and support a variety of retro-commissioning, building tune-up, and other C&I energy efficiency programs. This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey, Texas, Wisconsin, or other states in the Midwest or Eastern U.S.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

  • Support and conduct commercial and industrial energy efficiency projects, including retro-commissioning (RCx), virtual Cx, building tune-up (BTU), energy audits, HVAC optimization, and other utility program offerings.
    • Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of project scope and implementation requirements.
  • Conduct RCx and Virtual Cx projects by analyzing building automation system data, interval meter data, utility data, and operational trends to identify no-cost and low-cost energy savings opportunities.
  • Use the company's virtual energy management software platform to review facility performance, identify operational issues, and develop actionable recommendations. Training on the software platform will be provided.
  • Present and discuss findings with customers, contractors, trade allies, utility program staff, and internal team members. Clearly explain identified opportunities, operational impacts, implementation requirements, potential savings, and recommended next steps.
  • Support ongoing enhancement of the company's Cx software platform by providing user feedback, identifying opportunities to improve workflow and functionality, assisting with quality checks, and, when applicable, supporting software updates or analytical tool development using Python.
  • Review retro-commissioning and building tune-up project submissions, including technical reports, savings calculations, measure assumptions, implementation documentation, and measurement and verification results to confirm alignment with utility program requirements and engineering best practices.
  • Develop and review engineering calculations to quantify energy and cost savings using spreadsheets, utility program tools, BAS trend data, interval meter data, Python-based analysis, and/or energy modeling software.
  • Evaluate energy impacts for measures related to HVAC systems and controls, lighting, compressed air, refrigeration, boilers, pumps, motors, process systems, and other facility energy-using systems.
  • Conduct measurement and verification activities to establish facility operating conditions, confirm project implementation, and verify energy savings.
    • Activities may include installing data loggers, collecting BAS trend data, performing functional performance tests, capturing BAS screenshots and equipment photos, reviewing equipment operation, and discussing implementation details with customers and contractors.
  • Prepare clear and concise technical reports summarizing energy assessment findings, VCx and RCx opportunities, recommended measures, savings calculations, project costs, incentives, simple payback, implementation details, and operational impacts.
  • Coordinate with project stakeholders to support successful project delivery, maintain project schedules and budgets, and help customers maximize the value of utility energy efficiency programs.
  • Deliver technically sound, high-quality engineering services and deliverables that demonstrate accuracy, objectivity, clarity, and practical understanding of commercial and industrial facility operations.
  • Other duties as assigned.

Requirements

Minimum Requirements:

  • A minimum of a bachelor's degree is required, preferably in Mechanical Engineering, Energy Engineering, Architectural Engineering, Electrical Engineering, Building Science, or a related technical field.
  • At least 2 years of relevant experience in commercial and industrial (C&I) energy efficiency, retro-commissioning, energy audits, building tune-up, utility program implementation, or related technical project work.
  • Working knowledge of C&I building systems, including HVAC, building automation systems, controls, boilers, pumps, motors, and other facility energy-using systems.
  • Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment operating data to identify energy savings opportunities.
  • Strong communication, technical writing, analytical, organizational, and self-management skills, with the ability to clearly present technical findings and coordinate with customers, contractors, trade allies, utility program staff, and internal team members.
  • Ability to develop, review, and clearly document engineering calculations, energy savings estimates, project economics, and measure assumptions using spreadsheets, utility program tools, and/or other analytical methods.
  • Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

  • Experience with retro-commissioning, monitoring-based commissioning, virtual energy management, HVAC optimization, building tune-up, or other energy management projects.
  • Experience conducting on-site or remote energy assessments, M&V activities, BAS trend reviews, data logging, functional performance testing, field verification, or implementation verification.
  • Familiarity with common operational energy conservation measures, including scheduling optimization, setpoint adjustments, supply air temperature reset, static pressure reset, chilled water and hot water reset, economizer optimization, demand control ventilation, and other HVAC control strategies.
  • Familiarity with utility energy efficiency programs, technical reference manuals, incentive calculations, measurement and verification practices, and project documentation requirements.
  • Experience reviewing technical reports, savings calculations, M&V documentation, implementation evidence, and customer-facing deliverables for RCx, building tune-up, energy audit, or utility incentive projects.
  • Experience using energy analysis tools, spreadsheet-based calculators, data visualization tools, or Python for energy analysis, automation, or software platform enhancement.
  • Familiarity with relevant energy efficiency codes and standards, such as IECC, ASHRAE 90.1, ASHRAE Guideline 14, ASHRAE 62.1, ASHRAE 55, or applicable federal equipment efficiency standards.
  • Experience managing multiple projects, budgets, deliverables, schedules, and stakeholder relationships.

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $70,000-$95,000. In addition to base pay, employees may be eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. 

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

 Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

 The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.


Resource Innovations logo

About Resource Innovations

Sourced by ZipRecruiter

Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable.

Industry

Environmental consulting services

Company size

51 - 200 Employees

Headquarters location

Half Moon Bay, CA, US

Year founded

2016

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