Support Remote Desktop Services (RDS) and Parallels RAS deployments and integrations. * Perform gold image management for CVAD, RDS, and Parallels RAS environments. * Provision and maintain AWS EC2 ...
Quick apply
Support Remote Desktop Services (RDS) and Parallels RAS deployments and integrations. * Perform gold image management for CVAD, RDS, and Parallels RAS environments. * Provision and maintain AWS EC2 ...
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Level 1 Help Desk Engineer - Remote
Dallas, TX · Remote
$20 - $23/hr
Troubleshoot Windows desktops and laptops remotely * Support Microsoft 365, Outlook, Teams ... Use remote monitoring, management, documentation, and AI-assisted support tools * Maintain accurate ...
Quick apply
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Level 1 Help Desk Engineer - Remote
Dallas, TX · Remote
$20 - $23/hr
Troubleshoot Windows desktops and laptops remotely * Support Microsoft 365, Outlook, Teams ... Use remote monitoring, management, documentation, and AI-assisted support tools * Maintain accurate ...
Remote Appointment Setter
Frisco, TX · Remote
$3.6K - $5.4K/wk
... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Optional virtual team engagement This is a remote position.
Quick apply
Remote Appointment Setter
Frisco, TX · Remote
$3.6K - $5.4K/wk
... Desktop / Headset (Noise Canceling) Primary Responsibilities * Represent Clark Energies and support ... Optional virtual team engagement This is a remote position.
Remote Appointment Coordinator
Frisco, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Quick apply
Remote Appointment Coordinator
Frisco, TX · Remote
$3.6K - $5.4K/wk
Laptop / Desktop / Cellphone Primary Responsibilities * Represent Clark Energies and support new ... Optional virtual team engagement This is a remote position.
Systems Administrator - Enterprise IT Operations
Frisco, TX · Remote
$27 - $31/hr
Provide hands-on desktop and systems administration support for Mac, Windows, and Linux ... Experience supporting remote and hybrid environments. Relevant certifications such as CompTIA ...
Quick apply
Systems Administrator - Enterprise IT Operations
Frisco, TX · Remote
$27 - $31/hr
Provide hands-on desktop and systems administration support for Mac, Windows, and Linux ... Experience supporting remote and hybrid environments. Relevant certifications such as CompTIA ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
Fully Remote Entry Level Rep
Dallas, TX · Remote
$90K - $120K/yr
Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides ... As a remote-first company, AO Globe Life focuses on service, stability, and opportunity-empowering ...
Fully Remote Entry Level Rep
Dallas, TX · Remote
$90K - $120K/yr
Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides ... As a remote-first company, AO Globe Life focuses on service, stability, and opportunity-empowering ...
Remote Insurance Agent
Richardson, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Richardson, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Richardson, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Richardson, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Agent
Sherman, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Sherman, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Mckinney, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Mckinney, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Sherman, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Sherman, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Agent
Plano, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Plano, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Frisco, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Frisco, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Plano, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Plano, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Allen, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Allen, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Agent
Allen, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Allen, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Agent
Mckinney, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Mckinney, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Insurance Agent
Carrollton, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Insurance Agent
Carrollton, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Sales Agent
Carrollton, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Remote Sales Agent
Carrollton, TX · Remote
$69K - $150K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Remote Desktop Support information
See Anna, TX salary details
$9.47 - $12.51
4% of jobs
$12.51 - $15.54
1% of jobs
$15.54 - $18.58
12% of jobs
$19.61 is the 25th percentile. Wages below this are outliers.
$18.58 - $21.61
23% of jobs
The median wage is $23.05 / hr.
$21.61 - $24.65
20% of jobs
$24.65 - $27.68
14% of jobs
$27.87 is the 75th percentile. Wages above this are outliers.
$27.68 - $30.72
9% of jobs
$30.72 - $33.75
5% of jobs
$33.75 - $36.79
5% of jobs
$36.79 - $39.82
4% of jobs
$39.82 - $42.86
2% of jobs
$9
$25
$42
How much do remote desktop support jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for remote desktop support in Anna, TX is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.89 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in Anna, TX?
The most popular types of Desktop Support jobs in Anna, TX are:
What job categories do people searching Remote Desktop Support jobs in Anna, TX look for?
The top searched job categories for Remote Desktop Support jobs in Anna, TX are:
What cities near Anna, TX are hiring for Remote Desktop Support jobs?
Cities near Anna, TX with the most Remote Desktop Support job openings:
Citrix/Parallels Engineer - Data Center Migration & Cloud Consolidation
Dallas, TX • Remote
Contractor
Re-posted 20 days ago
Job description
Title: Citrix/Parallels Engineer – Data Center Migration & Cloud Consolidation
Location: Remote (Needs to travel to client site when required with your own expenses)
Duration: Long term contract
Job Overview:
We are looking for a skilled Citrix/Parallels Engineer with expertise in VDI (Virtual Desktop Infrastructure) administration. The ideal candidate will have hands-on experience managing Citrix DaaS on public cloud (preferably AWS), Citrix Netscaler, CVAD (Citrix Virtual Apps and Desktops) on-prem, and Parallels RAS. The role involves provisioning, maintenance, troubleshooting, and optimization of VDI solutions across cloud and on-prem environments.
Key Responsibilities:
- Manage and administer Citrix DaaS in a public cloud environment (preferably AWS) at a senior level.
- Configure, maintain, and optimize Citrix Netscaler and Citrix Cloud Gateway for seamless connectivity and performance.
- Oversee CVAD On-Prem environments, including Provisioning Services (PVS) and Image Management.
- Support Remote Desktop Services (RDS) and Parallels RAS deployments and integrations.
- Perform gold image management for CVAD, RDS, and Parallels RAS environments.
- Provision and maintain AWS EC2 instances for virtual desktop workloads and Citrix workloads.
- Manage VMware ESXi environments, including provisioning and versioning of virtual machines.
- Configure and maintain Active Directory (AD) and Group Policies related to virtual machines and published applications.
- Monitor, troubleshoot, and optimize VDI performance and end-user experience.
- Work closely with security and compliance teams to ensure adherence to best practices.
- Document architectural designs, procedures, and migration runbooks for future reference and support.
Required Skills and Experience:
- Experience: 10+ years of experience in disaster planning and business recovery
- Senior-level experience with Citrix DaaS on public cloud (preferably AWS).
- Mid to Senior-level experience with Citrix Netscaler and Citrix Cloud Gateway.
- Senior-level expertise in CVAD On-Prem, including Provisioning Services (PVS).Citrix/Parallels Engineer
- Mid-level experience with Remote Desktop Services (RDS) or Parallels RAS.
- Mid-level proficiency in gold image management across CVAD, RDS, and Parallels RAS.
- Early to Mid-level experience in AWS EC2 provisioning and maintenance.
- Mid-level experience with VMware ESXi, including provisioning and versioning of virtual machines.
- Mid-level expertise in Active Directory and Group Policy Management for VDI environments.
- Strong troubleshooting skills in Citrix, Parallels RAS, RDS, and VMware environments.
- Experience working in enterprise-scale VDI deployments with cloud and on-prem hybrid architectures.
- Experience with automating VDI provisioning using PowerShell or Terraform.
- Knowledge of Zero Trust and Secure Access frameworks for remote work solutions.
- Familiarity with monitoring tools like Citrix Director, ControlUp, or Splunk.
Preferred Certifications:
- Citrix certifications (e.g., CCP-V, CCE-V, or Citrix Certified Associate).
- Parallel RAS Certification
- AWS Certified Solutions Architect – Associate
- VMware Certified Professional (VCP)
- Microsoft Certified: Azure Virtual Desktop Specialty (optional)
Additional Skills:
- Strong problem-solving and root cause analysis skills
- Excellent verbal and written communication
- Self-driven, adaptable, and able to work independently or within a team
- Experience working in fast-paced, large-scale infrastructure projects
About IT America
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
Edison, NJ, US
Year founded
2004