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Remote Desktop Support Manager Jobs in Portland, OR

Accurately document all customer interactions in our case management system (NetSuite) * Escalate ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

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Remote Desktop Support Manager information

See Portland, OR salary details

$15

$38

$63

How much do remote desktop support manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote desktop support manager in Portland, OR is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $50.96 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Portland, OR? For Remote Desktop Support Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Portland, OR look for? The top searched job categories for Remote Desktop Support Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Desktop Support Manager jobs? Cities near Portland, OR with the most Remote Desktop Support Manager job openings:

Senior Archaeologist | Project Manager | Portland, OR

Chronicle Heritage

Hillsboro, OR โ€ข On-site, Remote

$85K - $95K/yr

Full-time

Re-posted 28 days ago


Job description

Company Profile
Chronicle Heritage is a solution-driven heritage consulting firm that prides itself on employing the best cultural resource management (CRM) professionals in the industry. We place an emphasis on supporting our clientsโ€™ needs, fostering new technologies that advance our industry, and leveraging those advancements toward the management of non-renewable cultural resources. Chronicle Heritage prioritizes professional development within the framework of innovation and forward thinking to encourage career advancement and research development.
Job Description
Chronicle Heritage is currently seeking a Senior Archaeologist to serve as a Project Manager based out of our Portland office, with an option for remote work. The successful applicant will work alongside our existing Office Principals and other senior staff to successfully navigate a variety of federal, state, and municipal ordinances for our clients.
Hire Type: Full-time (Hourly)
Schedule: Mondayโ€“Friday, normal business hours
Location: Oregon, remote
The Senior Archaeologist will:
  • Lead technical studies and ensure clients receive high-quality, on-time deliverables
  • Oversee and coordinate with teams conducting both field and desktop research and impact analysis
  • Provide technical oversight and interdisciplinary team oversight
  • Provide quality control for all deliverables and ensure compliance with applicable regulations
  • Train and mentor staff and actively engage in professional development
  • Interface with clients and external stakeholders
  • Maintain up-to-date knowledge of regulations affecting CRM and general industry trends
  • Demonstrate technical excellence in area of expertise and maintain knowledge of best management practices
  • Oversee field investigations of proposed project sites to assess or evaluate resources or the potential for resources
  • Direct collection, analysis, and interpretation of data; formulate recommendations and solutions to highly complex problems or those involving risk
  • Develop and maintain existing and new business relationships in collaboration with other senior staff and Office Principals
  • Strategically identify and pursue new leads, oversee the preparation of proposals, and procure project contracts
Required Qualifications
  • Bachelorโ€™s degree in archaeology, anthropology, or a closely related field
  • 5+ years of experience managing survey, testing, and data recovery projects of various sizes and complexity, including technical, project, or program management roles within an environmental, engineering, or cultural consulting firm
  • 2+ years of experience serving as a Project Manager or Principal Investigator on survey, testing, and data recovery projects
  • Expert knowledge of principles, practices, and techniques of CRM and relevant federal, state, and local laws and regulations
  • Knowledge of and experience in applying research methods and forming and maintaining effective client and interagency internal-team relationships
  • Valid driverโ€™s license
Preferred Skills
  • Advanced degree in archaeology, anthropology, or a closely related field
  • 7+ years of experience preparing a variety of technical reports, including treatment plans and comprehensive data recovery reports
  • Eligible to be an Oregon Qualified Archaeologist, or meet the SOI Standards for Archaeology, or meet the Washington State Statute 27.53.030
  • Professional accreditation
  • Ability to manage projects and teams as a leader and/or supervisor and to handle multiple assignments in a fast-paced environment
  • Excellent verbal and written skills
  • Excellent interpersonal skills with the ability to work with a large, multi-disciplinary team and promote and sustain effective working relationships with clients, the public, and other agencies
  • Proficient organizational, schedule, and budget management skills
  • Proficiency with Microsoft Office Suite applications (Word, Excel, PowerPoint, Project)
Additional Information
Chronicle Heritage is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
Chronicle Heritage complies with the Americans with Disabilities Act (ADA) and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. EEO/AA/M/F/Veteran/Disabled. If you require assistance with submitting the application, please contact accommodations@chronicleheritage.com.