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Remote Desktop Support Manager Jobs in Lexington, SC

Cloudbeds

Manager, Account Management - NORAM

North, SC · Remote

$83K - $123K/yr

... remote group of relationship builders who are passionate about helping hoteliers thrive ... We move fast, support each other, and hold ourselves to a high standard because we know the impact ...

Amerihealth Caritas

Care Manager II

Columbia, SC · On-site +1

Responsible for managing and coordinating care, services, and social determinants of health for ... remote or hybrid, you must have access to a reliable high-speed internet connection to support ...

Amerihealth Caritas

Care Manager II

Columbia, SC · On-site +1

Responsible for managing and coordinating care, services, and social determinants of health for ... remote or hybrid, you must have access to a reliable high-speed internet connection to support ...

Aflac Incorporated

Mgr, Group Implementation

Columbia, SC · On-site +1

$90K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Aflac, Incorporated

Mgr, Group Implementation

Columbia, SC · On-site +1

$90K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Lexington, SC

Remote Desktop Support Manager information

See Lexington, SC salary details

$12

$30

$51

How much do remote desktop support manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote desktop support manager in Lexington, SC is $30.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $41.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Lexington, SC? For Remote Desktop Support Manager jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Lexington, SC look for? The top searched job categories for Remote Desktop Support Manager jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Remote Desktop Support Manager jobs? Cities near Lexington, SC with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $64,401 per year, or $31 per hour.

Project Lead - FCCMS - Contract - Remote

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Remote

Contractor

Re-posted 14 days ago

Job description

Project Lead - FCCMS Location: Remote Interview Process: 1 round, virtual Duration: 12 Months Employment Type: Contract Experience Required: 08+ Years Candidate Location: No SC residency required. Open to nationwide candidates. Project Scope: The CFS Project Team is responsible for developing and maintaining a statewide Family Court Case Management System (FCCMS) for the South Carolina Family Courts.

The system manages Family Court case information, accounting functions compliant with GAAP standards, document imaging, and integrations with SC Judicial Branch (SCJB) and PACSS systems. Key Responsibilities: Lead the transition of the FCCMS application from SC DSS to SCJB Manage and guide the FCCMS functional team Lead user education and training programs Drive functional analysis and solution design activities Work with counties on complex business process improvements Manage application defects, quality metrics, and enhancement activities Validate vendor business designs against approved state requirements Coordinate with state SMEs to ensure system functionality aligns with business expectations Supervise testing teams in creating scenarios, scripts, and executing test activities Triage defects, design issues, and scope changes during testing phases Review vendor documentation including BRDs, technical designs, and test plans Coordinate with Family Court Clerk Committees on enhancement priorities Support E-Filing initiative requirements, design, and testing efforts Required Skills & Experience: 7+ years of experience using and configuring Family Court Case Management Systems (FCCMS) 5+ years of experience designing and documenting software solutions 5+ years of experience managing and defining software requirements 5+ years of experience managing complex software implementations Strong project leadership and stakeholder communication skills Preferred Skills: Strong understanding of Component, Integration, Regression, Performance, and Acceptance Testing Experience managing software testing and development teams Ability to read data models and perform SQL queries Experience supporting Maintenance & Operations phase projects Experience with E-Filing Systems Education: Bachelor's Degree in Information Technology, Business, Computer Science, or related field OR equivalent professional experience

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