... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
Level 2 Support Technician MSP
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in ... Experienced with end user desktop support including desktop hardware repair, drive replacement and ...
Level 2 Support Technician MSP
Wilmington, NC · On-site +1
$45K - $60K/yr
Onsite and Remote IT Support Technician Looking to join an incredible team of IT technicians in ... Experienced with end user desktop support including desktop hardware repair, drive replacement and ...
Tier 1 Support Technician
Wilmington, NC · On-site +1
$35K - $40K/yr
Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas ... Experienced with end user desktop support including desktop hardware repair, drive replacement and ...
Tier 1 Support Technician
Wilmington, NC · On-site +1
$35K - $40K/yr
Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas ... Experienced with end user desktop support including desktop hardware repair, drive replacement and ...
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Manage and optimize support operations within Intercom or similar support platforms, including ...
Quick apply
Customer Support Manager
Raleigh, NC · Remote
Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Manage and optimize support operations within Intercom or similar support platforms, including ...
Technical Support Specialist
Raleigh, NC · Remote
$64K - $88K/yr
Your role: Deliver best-in-class, seamless, consistent 24x7 Technical Support for Care ... Knowledge of server management, wiring/cabling, MS Remote Desktop, PowerShell/JavaScript, IT ...
Technical Support Specialist
Raleigh, NC · Remote
$64K - $88K/yr
Your role: Deliver best-in-class, seamless, consistent 24x7 Technical Support for Care ... Knowledge of server management, wiring/cabling, MS Remote Desktop, PowerShell/JavaScript, IT ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
... products supporting the business comply with internal security and risk management policies ... Experience with Remote Desktop (RDP), Microsoft O365 system administrator tools/ Purview (formerly ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
... products supporting the business comply with internal security and risk management policies ... Experience with Remote Desktop (RDP), Microsoft O365 system administrator tools/ Purview (formerly ...
... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
... day support activities. - The Virtual Desktop Infrastructure Operator will manage Server and ... remote work. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
Manager, Patient Support Operations Position Summary The Manager, Patient Support Operations , supports client relationship management with the manufacturer and Patient Support Services division ...
Manager, Patient Support Operations Position Summary The Manager, Patient Support Operations , supports client relationship management with the manufacturer and Patient Support Services division ...
Manager, Patient Support Operations Position Summary The Manager, Patient Support Operations , supports client relationship management with the manufacturer and Patient Support Services division ...
Manager, Patient Support Operations Position Summary The Manager, Patient Support Operations , supports client relationship management with the manufacturer and Patient Support Services division ...
Senior IT Project Manager - Expert (Remote)
Raleigh, NC · On-site +1
$127.30K - $127.80K/yr
Job Title: Senior IT Project Manager - Expert (Remote) Location: Raleigh, NC Duration: 12 Months ... Program Manager, Development Manager, Application Support Manager, Production Support Manager ...
Senior IT Project Manager - Expert (Remote)
Raleigh, NC · On-site +1
$127.30K - $127.80K/yr
Job Title: Senior IT Project Manager - Expert (Remote) Location: Raleigh, NC Duration: 12 Months ... Program Manager, Development Manager, Application Support Manager, Production Support Manager ...
... to support localization workflows. As a Localization Engineer, you will: * Create localized images ... Project management skills. Preferred Qualifications * Ability to speak and read Japanese, Mandarin ...
... to support localization workflows. As a Localization Engineer, you will: * Create localized images ... Project management skills. Preferred Qualifications * Ability to speak and read Japanese, Mandarin ...
Medicaid Manager
Raleigh, NC · Remote
$110.80K - $113.20K/yr
Remote * Agency Interview Type: Webcam Interview Only Description: Sample Role Types: Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager ...
New
Medicaid Manager
Raleigh, NC · Remote
$110.80K - $113.20K/yr
Remote * Agency Interview Type: Webcam Interview Only Description: Sample Role Types: Program Manager, Development Manager, Application Support Manager, Production Support Manager, Release Manager ...
New
Managed Services Engineer
Candler, NC · On-site +1
Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ... desktop support. Experience\/knowledge of traditional network technologies (such as Fortinet ...
Managed Services Engineer
Candler, NC · On-site +1
Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ... desktop support. Experience\/knowledge of traditional network technologies (such as Fortinet ...
Engineer, Client Services
Charlotte, NC · On-site +1
The Engineer, Client Services is part of the Managed Services team responsible for supporting one ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Engineer, Client Services
Charlotte, NC · On-site +1
The Engineer, Client Services is part of the Managed Services team responsible for supporting one ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Engineer, Client Services
Raleigh, NC · On-site +1
The Engineer, Client Services is part of the Managed Services team responsible for supporting one ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Engineer, Client Services
Raleigh, NC · On-site +1
The Engineer, Client Services is part of the Managed Services team responsible for supporting one ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Remote Tax Specialist
Charlotte, NC · Remote
$85K - $90K/yr
Lead and support a remote team of tax preparers. Candidate Profile: Successful candidates will be ... Proficiency with QuickBooks Online (QBO) or QuickBooks Desktop. Preferred Qualifications:
Quick apply
Remote Tax Specialist
Charlotte, NC · Remote
$85K - $90K/yr
Lead and support a remote team of tax preparers. Candidate Profile: Successful candidates will be ... Proficiency with QuickBooks Online (QBO) or QuickBooks Desktop. Preferred Qualifications:
Experience with CRM systems or customer support platforms * Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to manage multiple priorities efficiently ...
Experience with CRM systems or customer support platforms * Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to manage multiple priorities efficiently ...
Remote Sales Specialist
Fayetteville, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Fayetteville, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Winston Salem, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Winston Salem, NC · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Desktop Support Manager information
What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?
To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.
What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?
Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.
What does a Remote Desktop Support Manager do?
A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
How to make 1000 a week remote?
A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.
What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?
| Aspect | Remote Desktop Support Manager | Remote Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center Analyst, ITIL | CompTIA A+, Microsoft Certified: Modern Desktop Administrator |
| Work Environment | Supervises support teams, manages workflows, oversees support operations | Provides technical support, troubleshoots remote desktop issues, assists end-users |
| Industry Usage | IT support departments, managed service providers | IT help desks, technical support centers |
The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.
What are popular job titles related to Remote Desktop Support Manager jobs in North Carolina? For Remote Desktop Support Manager jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in North Carolina look for? The top searched job categories for Remote Desktop Support Manager jobs in North Carolina are:
What cities in North Carolina are hiring for Remote Desktop Support Manager jobs? Cities in North Carolina with the most Remote Desktop Support Manager job openings:
Full-time
Medical, Retirement, PTO
Posted 20 days ago
Job description
Virtual Desktop Infrastructure Operator, Citrix, Winston-Salem, NC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Winston-Salem NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire for similar positions in Winston-Salem, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Winston-Salem, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
We are looking for a Virtual Desktop Infrastructure Operator, Citrix candidate to join the team. This position is Hybrid Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location.
Responsibilities:
- The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment.
- The VDI Operator will assist with day to day support activities.
- The Virtual Desktop Infrastructure Operator will manage Server and Desktop images for Citrix.
- The VDI Operator will coordinate infrastructure maintenance activities (Patching, Maintenance, etc.).
Qualifications:
- Native English (other languages will be valuable).
- Strong knowledge with following technologies: Citrix XenApp and Citrix XenDesktop 7 x, PVS, MCS, UPM, Active Directory, VmWare.
- Proactive person with initiative and focused on the customer.
- Mandatory to live in Durham, NC or nearby.
Benefits:
- Joining a consolidated team, with great experience and knowledge.
- Wide opportunities for promotion in the company.
- Excellent work environment and very collaborative.
- Flexible schedule.
- Fully remote work.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Winston-Salem NC Jobs, Virtual Desktop Infrastructure Operator, Citrix XenApp, XenDesktop, VmWare, NetScaler, Servers, Desktops, PVS, MCS, UPM, Active Directory, Support, VDI, North Carolina Recruiters, Information Technology Jobs, IT Jobs, North Carolina Recruiting
Looking to hire for similar positions in Winston-Salem, NC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Virtual Desktop Infrastructure Operators for jobs Winston-Salem, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995