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Remote Desktop Support Engineer Jobs in Naples, FL

Audit/Tax Senior

Naples, FL · On-site +1

$76K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

LIHTC Development Consultant

Naples, FL · On-site +1

$99K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support client pipeline planning and long-term LIHTC strategy. Application & Allocation Leadership ... Coordinate with developers, lenders, investors, attorneys, and agencies. * Communicate complex ...

Tax Senior

Naples, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Installation Project Specialist - Synergy

Naples, FL · On-site +1

$73K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote available for the right candidate.* *Project work is mostly in East Coast and Midwest ... Communicate with clients, project managers, and engineers, providing updates and addressing ...

Installation Project Specialist - Synergy

Naples, FL · On-site +1

$73K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote available for the right candidate.* *Project work is mostly in East Coast and Midwest ... Communicate with clients, project managers, and engineers, providing updates and addressing ...

Tax Manager

Naples, FL · On-site +1

$104K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Remote Desktop Support Engineer information

See Naples, FL salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote desktop support engineer in Naples, FL is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.99 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What job categories do people searching Remote Desktop Support Engineer jobs in Naples, FL look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Naples, FL are:

What cities near Naples, FL are hiring for Remote Desktop Support Engineer jobs?

Cities near Naples, FL with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Naples, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,884 per year, or $25.4 per hour.

PRN Cardiac Device Specialist I - Remote Position

Lee Health

Fort Myers, FL • Remote

$39.78/hr

Per diem

Re-posted 16 days ago


Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

414th of 888 rated healthcare providers


Job description

PRN Cardiac Device SpecialistBring Your Cardiac Device Expertise to Lee Health!

Are you an experienced Cardiac Device Specialist or cardiac device manufacturer representative looking for a flexible PRN opportunity? Join our Cardiology team and use your expertise to support patients with implanted cardiac devicesall while enjoying the flexibility of primarily working from home.

This is an ideal opportunity for someone with experience in a cardiac device clinic or with a pacemaker/ICD manufacturer who is comfortable independently reviewing remote device data and providing comprehensive clinical summaries.

Work From Home + Flexible PRN Hours

If you have cardiac device expertise and are looking for aflexible PRN role with the ability to work primarily from home, this is an opportunity to make a direct impact while supporting patients across our cardiac device program.

Join Lee Health and put your cardiac device expertise to work!

Position Highlights

Bass Medical One 16261 Bass Road, Fort Myers, FL 33908
Department: HOD Cardiology Bass Road
PRN | Flexible Schedule
MondayFriday | 8:00 AM4:30 PM
$39.78/hour
Primarily Work From Home!
Opportunity to support device clinics in the Fort Myers & Cape Coral areas

PRN hours are flexible and may range from just a few hours to a full 8-hour day, MondayFriday, based on department needs.

What You'll Do

Your primary responsibility will be remote cardiac device monitoring and report processing. A typical day may include working from home and:

  • Reviewing cardiac device reports received from the four major manufacturer platforms

  • Processing remote cardiac device data

  • Reviewing and interpreting device information and cardiac rhythms

  • Compiling comprehensive patient summaries

  • Documenting findings in the PaceMate Live database

  • Troubleshooting and programming implanted cardiac devices as needed

  • Supporting device clinics in the Fort Myers and Cape Coral areas

  • Collaborating with physicians and other members of the care team

  • Providing a safe, professional, and positive patient experience

Who We're Looking For

We're specifically seeking someone with hands-on cardiac device experience, including:

At least 1 year of experience working in a cardiac device clinic OR working as a cardiac device/pacemaker manufacturer representative

The ideal candidate will also have:

  • Strong cardiac rhythm interpretation skills

  • Experience reviewing remote cardiac device transmissions

  • Ability to work independently while managing a remote workload

  • Strong attention to detail and clinical documentation skills

  • Comfort working with cardiac device manufacturer platforms

  • Willingness and ability to occasionally cover device clinics in Fort Myers and Cape Coral

Requirements

Education

  • High School Diploma or equivalent required

  • Diploma, Associates, or Bachelors degree in a health science field preferred, including cardiovascular technology, ultrasound, radiologic technology, nursing, or a related discipline

Experience

  • Minimum of 2 years of experience working in a device clinic or in the field for a cardiac device manufacturer preferred

  • Candidates with at least 1 year of cardiac device clinic or manufacturer representative experience are encouraged to apply

  • New graduates of a recognized cardiac device management training program, such as PrepMD, ATI, or similar, may be considered

Certifications

  • BLS (American Heart Association) required

  • CCDS through IBHRE preferred within 3 years of hire

Licensure

  • RCIS or RN preferred

Additional Skills

  • Advanced cardiac rhythm interpretation

  • Proficiency with electronic medical record documentation

  • Familiarity with cardiac device software such as PaceArt preferred

  • Strong computer and organizational skills

Join Lee Health and put your cardiac device expertise to work!

US:FL:Fort Myers


What Lee Health employees say

Pay

Benefits

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Workplace

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916