2

Remote Desktop Support Engineer Jobs in Ocala, FL

Remote Sales Specialist

Leesburg, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Sales Specialist

Ocala, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Insurance Agent

Leesburg, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Sales Agent

Ocala, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Insurance Agent

Ocala, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Sales Agent

Leesburg, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote Life Insurance Agent

Ocala, FL · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Remote What we do at Weir We are a global leader in mining technology for a sustainable future. We ... through engineering, planning or customer support. You'll work with purpose, learn every day and ...

Remote What we do at Weir We are a global leader in mining technology for a sustainable future. We ... through engineering, planning or customer support. You'll work with purpose, learn every day and ...

Remote Based in the US, Preferably in Eastern and Central time zones Travel: As needed to support ... Bachelor's degree in Business, Engineering, Operations, Finance, Human Resources, Organizational ...

Remote Based in the US, Preferably in Eastern and Central time zones Travel: As needed to support ... Bachelor's degree in Business, Engineering, Operations, Finance, Human Resources, Organizational ...

Remote based in US, preferably in ET and CT time zones Travel: As required to support strategic ... Bachelor's degree in Business, Engineering, Finance, Operations, Organizational Leadership, or ...

Remote Desktop Support Engineer information

See Ocala, FL salary details

$9

$25

$42

How much do remote desktop support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote desktop support engineer in Ocala, FL is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What are popular job titles related to Remote Desktop Support Engineer jobs in Ocala, FL?

For Remote Desktop Support Engineer jobs in Ocala, FL, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Engineer jobs in Ocala, FL look for?

The top searched job categories for Remote Desktop Support Engineer jobs in Ocala, FL are:

What cities near Ocala, FL are hiring for Remote Desktop Support Engineer jobs?

Cities near Ocala, FL with the most Remote Desktop Support Engineer job openings:

Infographic showing various Remote Desktop Support Engineer job openings in Ocala, FL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,186 per year, or $25.1 per hour.

MSP Support Technician Remote in Florida

Delaney Computer Services, Inc.

Ocala, FL • Remote

Full-time

Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Delaney Computer Services (DCS) is seeking an experienced MSP Support Technician to join our growing team.

This is a fully remote position supporting clients throughout the United States from your home office in Florida. Most of your day will be spent troubleshooting client issues, responding to support requests, working on projects, and helping businesses keep their technology running smoothly.

We are looking for someone with real-world IT experience who can work independently, manage multiple priorities, and take ownership of issues from start to finish. The ideal candidate is comfortable supporting users remotely, troubleshooting complex technical problems, communicating directly with clients, and making informed decisions without requiring constant supervision.

At DCS, no two days are the same.

One day you may be resolving Microsoft 365 issues, troubleshooting network problems, and assisting users remotely. The next, you could be deploying cloud solutions, participating in infrastructure projects, or assisting with server migrations and technology upgrades.

Success in this role requires initiative, accountability, professionalism, and a strong desire to solve problems.

What You'll DoTechnical Support
  • Provide remote support for end users across multiple client environments.
  • Troubleshoot Microsoft 365, Windows, networking, hardware, software, and business application issues.
  • Resolve technical issues efficiently while maintaining excellent customer service.
  • Take ownership of tickets from initial contact through resolution.
Client Support
  • Support clients remotely through phone, email, and remote access tools.
  • Assist users with deployments, upgrades, migrations, and day-to-day technical issues.
  • Work directly with clients in professional business environments.
  • Build strong relationships through exceptional customer service.
Projects & Infrastructure
  • Assist with server, network, and cloud projects.
  • Participate in Microsoft 365 migrations, workstation deployments, and infrastructure upgrades.
  • Install and configure business technology solutions remotely.
  • Document work performed and maintain accurate records.
Proactive Support
  • Monitor client environments and respond to alerts.
  • Perform system maintenance and routine administrative tasks.
  • Identify recurring issues and recommend improvements.
  • Assist in maintaining secure and reliable client environments.

Requirements

  • Strong knowledge of desktops, networking, Microsoft 365, and end-user troubleshooting.
  • Experience working for an MSP preferred.
  • Experience with VoIP, VPNs, Microsoft 365, and remote support tools.
  • Strong customer service and communication skills.
  • Ability to work independently and solve problems in a fast-paced environment.
  • Reliable high-speed internet and dedicated home office.
  • Must reside in Florida.
  • Flexible schedule with availability for some evenings, weekends, and holidays.

Benefits

We offer a competitive benefits package that includes:

  • 401 (k) plan with company match of up to 4%
  • Paid time off
  • Company profit-sharing
  • Company-sponsored dental and vision coverage
  • Optional supplemental life, disability, and accident insurance available through payroll deduction
  • Pet insurance for one eligible cat or dog